Department: Municipal Transportation Agency
Job class: 1314-Public Relations Officer
Salary range: $109,434.00 - $143,234.00
Application Opening: January 26, 2024

Deadline to Apply: Applicants are encouraged to apply as soon as possible as this announcement may close any time after 11:59 PM on February 16, 2024
Compensation Range: $109,434 - $143,234 (For more information, click here.)
Recruitment ID: TPV-1314-143881 | RTF143880
Appointment Type: Temporary Provisional (TPV). This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

Division: External Communications and Marketing
Section/Unit: Public Outreach and Engagement – Community Liaison Program
Work Location: One South Van Ness Avenue, San Francisco, CA
Work Hours: Monday – Friday, 9:00 AM - 6:00 PM

The SFMTA, a department of the City and County of San Francisco, oversees Muni (the historic Municipal Railway), parking and traffic, bicycling, walking and taxis. Over one million people get around San Francisco and rely on us to ensure safe and reliable travel.

Our Vision: Excellent transportation choices for San Francisco.

Our Mission: We connect San Francisco through a safe, equitable, and sustainable transportation system.

The External Communications, Marketing & Outreach Division is responsible for the management of communications, marketing and outreach with the purpose of engaging and sharing information with agency customers, stakeholders, partners, consultants, the media and the public for the San Francisco Municipal Transportation Agency (SFMTA), which oversees all transportation modes for the City and County of San Francisco, including San Francisco Municipal Railway (Muni), bicycle, pedestrian, parking and taxis. The division handles media and public relations, public outreach and engagement, marketing and creative services, digital communications and social media, public events, and customer communications.

The Public Outreach and Engagement Team Strategy (POETS) provides standards, guidance and resources to support the division’s engagement with customers, stakeholders and the public for our array of transportation services, as well as capital improvement plans and projects that affect the communities we serve. Working across the agency, we also facilitate outreach and engagement with a variety of stakeholders, including merchant, neighborhood and advocacy groups, businesses, elected and government officials, metropolitan planning organizations, media, and other stakeholders, with a goal of soliciting meaningful public participation. We focus on building trusting relationships that better enable the SFMTA to fulfill its mandate as San Francisco's transportation agency.

The Public Outreach and Engagement Team is establishing a Community Liaison program to address the needs of the major limited English proficient groups in San Francisco and help build relationships between the SFMTA and the public. This includes an increase and improvement of multilingual materials and services offered by the SFMTA to its community stakeholders, including residents, Muni passengers, visitors, motorists, bicyclists and pedestrians, etc.

Role description

Under direction of the Public Outreach and Engagement Manager, the Community Liaison Public Relations Officer will work to develop a comprehensive public participation program and expand the agency’s capacity to accommodate the pressing needs of the Spanish speaking community throughout San Francisco. The position will work closely with internal and external stakeholders to help increase culturally appropriate engagement and address concerns around MTA issues particularly as pertaining to projects and/or policies that will impact local communities and represent the agency at external events with the community and key stakeholders including SFMTA Government Affairs and the Board of Supervisors.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code and are not intended to be an inclusive list.

1. Increases participation among stakeholder groups by consulting residences, businesses, and community-based organizations adjacent to proposed changes; conduct linguistically appropriate and culturally relevant outreach to involve stakeholders and high concentrations of low-income and minority populations and solicit public feedback to be incorporated and improve the project, keeping the public informed on how they can influence design and delivery of project proposals.
2. Participates in outreach events and activities to promote awareness of SFMTA services, share information and raise awareness about project proposals and their effects on affected communities.
3. Develops and implements a comprehensive public participation program for assigned projects.
4. Establishes, develops, and maintains relationships with key stakeholders, both internal and external.
5. Keeps the public, public officials, advocates, advisory committees, interested organizations and staff informed of the agency’s activities by applying the appropriate public participation technique, reaching out to and engaging individuals and groups and providing information to the media, as necessary.
6. Develops and provides presentations to community, staff, or policymaker groups to explain the activities and services of the department.
7. Represents the agency at meetings of elected and appointed boards and commissions, executive staff, and conferences; reports to the subdivision head regarding the discussions involved at each meeting or conference.
8. Drafts, designs, prepares and/or supports the preparation of visual content and communications materials that help facilitate the delivery of San Francisco transportation projects including press releases, reports, social media and presentations for oversight bodies, members of the public and stakeholder communications.
9. Prepares correspondence in response to public or other stakeholder inquiries, tracks, and reports on correspondence and constituent feedback trends.
10. Maintains relationships with stakeholders, advocacy groups and other relevant communities.
11. Maintains and updates computer files, databases and lists of relevant stakeholder groups and committees and generate computerized reports.
12. May supervise staff performing moderately complex work.
13. Performs other duties and responsibilities as assigned.

Nature of Work:

The position may require working weekends and nights on an as-needed basis, driving a motor vehicle, working outdoors in varying weather conditions, standing, walking and/or sitting for prolonged periods of time, occasional lifting of objects weighing up to 15 pounds and the transport of materials and equipment.How to qualify

1. Possession of a baccalaureate degree from an accredited college or university; AND
2. Four (4) years of verifiable full-time professional experience in editorial, newspaper, magazine, radio, television, public relations, social media, digital engagement, or advertising. This experience must be equivalent to job code 1312 Public Information Officer for the City and County of San Francisco and must include at least one (1) year of experience in planning and conducting a public relations, public information, or public education program.

Substitution

1. Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
2. Possession of a master’s degree from an accredited college or university in public relations, journalism, mass communications or a closely related field may substitute for up to one (1) year of the required experience.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Special Condition

1. Fluent in speaking, reading, and writing Spanish in a professional setting. Must pass the Bilingual Certification exam.
2. Possession of a current valid driver’s license.

The above minimum qualifications reflect special conditions associated with the position to be filled. They may differ from the standard minimum qualifications associated with this class code.

Desirable Qualifications
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Strong public relations skills, including experience in public outreach, community relations, government affairs, communications, and conflict resolution.
• Ability to communicate with diplomacy, facilitate dialogue, conduct meetings, and build consensus with a wide range of stakeholders through an open and inclusive public involvement process.
• Knowledge, experience and demonstrated understanding of regional government, political environment, and key stakeholders.
• Strong ability to thrive in a dynamic, fast-paced environment with multiple demands and priorities.
• Ability to distill highly technical information into simple concepts for non-technical stakeholders and demonstrated experience communicating complex information to a diverse population.
• Strong writing and public speaking skills including experience making public presentations.
• Genuine interest in promoting public transportation, enhancing transportation networks and a desire to learn about transit infrastructure projects and their funding and planning complexities.
• Ability to use office automation and software applications to facilitate public relations activities, including but not limited to:
  • Online research
  • Microsoft Office (Word, Outlook, Excel and PowerPoint)
  • Maintaining databases, such as Salesforce
  • Posting to/updating website information (with training)
  • Ability to learn proprietary online systems as needed

VERIFICATION
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

SELECTION PROCEDURE:
The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

What else should I know?

Additional Information Regarding Employment with the San Francisco Municipal Transportation Agency:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview 
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement
• SFMTA Employee Wellness Program

How to Apply
Applications for City and County of San Francisco jobs are only accepted through an online process.

1. Visit Careers with Purpose | City and County of San Francisco (sf.gov)
2. Type "1314" in to the "Search by class or keyword" field.
3. Click the link to open the Job Announcement.
4. Select the “Apply Now” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding the exam process, please contact the exam analyst, Maggie.lau@sfmta.com. ML|TPV-1314-143881|

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The Udall Foundation’s John S. McCain III National Center for Environmental Conflict Resolution (National Center) is seeking a dynamic professional interested in the environmental, public policy, Native American law and policy, and conflict resolution fields to serve as a Program Associate. This job is a one-year, full-time Federal position at the GS-9 equivalent level, with the possibilities of renewal for up to four total years and conversion to permanent status. The successful candidate will work remotely within the United States.

The Program Associate will provide support for assessment, mediation, and facilitation services in collaboration with other National Center Program Managers, Project Managers, and Program Associates. The Program Associate also will work with the National Center’s Director and Deputy Director on programming and operational requirements and liaise with the Udall Foundation’s Communications Program Manager on National Center communications activities, such as report writing and case studies.

Application instructions and full position requirements are available on USAJobs at https://www.usajobs.gov/job/772233100. Applications are due by February 16, 2024. Questions can be sent to the Udall Foundation’s hiring official (hiring@udall.gov).

The National Center is a program of the Morris K. Udall and Stewart L. Udall Foundation, an independent executive branch agency that fosters leadership, education, collaboration, and conflict resolution in the areas of environment, public lands, Native Nations, and natural and cultural resources.

 

Department: Municipal Transportation Agency
Job class: 1314-Public Relations Officer
Salary range: $107,016.00 - $140,088.00
Role type: Temporary Provisional Permanent Civil Service What does this mean?
Hours: Full-time

⚠️Required Questionnaire: Applicants must complete the required Supplemental Questionnaire prior to starting the online application process.

Application Opening: December 21, 2023
Deadline to Apply: Applicants are encouraged to apply as soon as possible as this announcement may close any time after 11:59 PM on January 9, 2024
Salary Range: $109,434 - $143,234 effective January 6, 2024 (click here for more information)
Recruitment ID: TPV-1314-142214 | RTF0142213
Appointment Type: Temporary Provisional (TPV). This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

Division: External Communications and Marketing
Section/Unit: Marketing, Digital Communications & Creative Services
Work Location: One South Van Ness Avenue, San Francisco, CA
Work Hours: Monday – Friday, 8:00 AM -5:00 PM

The External Communications, Marketing & Outreach Division is responsible for managing and supporting Media Relations, Marketing, Public Outreach & Engagement, Internal and Executive Communications for the San Francisco Municipal Transportation Agency (SFMTA), which oversees all transportation modes for the City and County of San Francisco, including San Francisco Municipal Railway (Muni), bicycle, pedestrian, parking and taxi.

Role description

Events are one of the most important channels in which SFMTA expresses its value to city residents, affinity communities and its own employees.  This high visibility role will have the opportunity to be part of the team responsible for creating an exceptional experience.

Seeking an experienced event marketing manager for internal/external events and sponsorships to build awareness, confidence, and trust in the overall brand.  In this role you will lead support, create and manage event experiences and be the point of contact for the development and execution of the agency’s brand engagements along with other internal and external events of public interest. We’re looking for a high-energy, passionate professional with exceptional event and sponsorship strategy experience, communication, and leadership skills. This is a highly cross-functional role that will partner closely with stakeholders across the agency including but not limited to Communications, Transit, and Community Engagement Divisions. 

With the support of the Marketing group the event manager creates and executes events that embody the agency’s values and augments our internal relationships by providing subject matter expertise and skills to realize final delivery.   

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code and are not intended to be an inclusive list.

1. Leads and collaborates across large cross-functional teams for agency event planning, including volunteer coordination, logistics, registration, event marketing/merchandising needs.
2. Manages a diverse portfolio of brand event activations that create a differentiated experience from Board workshops, citywide parades, employee recognition dinners, conferences to large-scale and agency-delivered annual events along with small one-time events.
3. Creates and posts social media content to promote public facing/external events.
4. Facilitates meetings and assists with meeting planning and preparation including conducting site visits to meeting venues.
5. Establishes, develops and maintains relationships with key stakeholders, both internal and external.
6. Creates, plans, implements sponsorships and events for internal and external clients.
7. Oversees the creation of event gifts and promotional merchandise.
8. Analyzes the extent of public understanding and acceptance of the department’s programs and activities through market research projects; this includes identifying specific demographic groupings for programs and activities, setting objectives, developing a detailed plan and strategy, and analyzing results.
9. Develops and implements public information and public outreach programs, projects and campaigns to keep the staff, management, public, prospective users of services, interested organizations and trade groups informed of the department activities by conducting staff meetings, contacting individuals and groups and issuing information via the press, radio, television, magazines, trade publications, social media, podcasts and other communication media; responds to questions and requests from these various sources.
10. Consults with and advises top management on the public relations implications of the department’s activities. Meets with management individually and at staff meetings to advise of public relations implications on proposed actions, media strategies, communications and ongoing programs and activities.
11. Organizes tours and orientation sessions for the media, visiting dignitaries, trade representatives and the general public.
12. May supervise other staff on day-to-day basis.
13. Performs other related duties as assigned.

Nature of Work:
The position may require working weekends and nights on an as-needed basis, driving a motor vehicle, working outdoors in varying weather conditions, standing, walking and/or sitting for prolonged periods of time, occasional lifting of objects weighing up to 15 pounds and the transport of materials and equipment.

How to qualify

1. Possession of a baccalaureate degree from an accredited college or university; AND
2. Four (4) years of verifiable full-time professional experience in editorial, newspaper, magazine, radio, television, public relations, social media, digital engagement, or advertising. This experience must be equivalent to job code 1312 Public Information Officer for the City and County of San Francisco and must include at least one (1) year of experience in planning and conducting a public relations, public information, or public education program.

Substitution

1. Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
2. Possession of a master’s degree from an accredited college or university in public relations, journalism, mass communications or a closely related field may substitute for up to one (1) year of the required experience.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Special Condition
Possession of a current valid driver’s license

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this class code.

Desirable Qualifications
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Project Management experience including budgets, small and large.
• Experience with promotional product development for events.
• Experience with the creative process, deliverables and taking the ideas to execution.
• Experience working with graphic designers, etc. to deliver visual and campaign elements for events.
• Experience working in high pressure environments.

VERIFICATION
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-educationrequirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores

SELECTION PROCEDURE:
The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

What else should I know?

Additional Information Regarding Employment with the San Francisco Municipal Transportation Agency:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview 
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement
• SFMTA Employee Wellness Program

How to Apply
Applications for City and County of San Francisco jobs are only accepted through an online process.

1. Visit Careers with Purpose | City and County of San Francisco (sf.gov)
2. Type "1314" in to the "Search by class or keyword" field.
3. Click the link to open the Job Announcement.
4. Select the “Apply Now” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information: If you have any questions regarding the exam process, please contact the exam analyst, Maggie.lau@sfmta.com. ML | TPV-1314-142214|

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Based out of the Seattle area, the Director/Senior Director position is a skilled and self-motivated professional with experience in impartial facilitation of multi-party processes and project management who is comfortable working with technical content related to water, hydropower, and natural resource issues primarily in Washington and the Pacific Northwest, with opportunities for national work too. Prior employment might include work in the fields of dispute resolution, public policy, or communications. Prior experience with facilitation in a different sector will also be considered. Interest in collaborative problem-solving and process planning/coordination is essential. Interested individuals should submit a cover letter and resume HERE.  See the website for the full position description HERE. 

The Climate Pollution Reduction Program (CPRP) within the Department of Ecology is looking to fill a Senior Cap-and-Invest Market Monitor (Financial Examiner 4) (In-Training) position. This position is located in our Headquarters Office in Lacey, WA.

As a Senior Cap-and-Invest Market Monitor, you will play a critical role supporting the successful long-term performance of Washington’s cap-and-invest program by helping ensure that our market stays transparent and free of fraud through monitoring of auctions and trading in allowance and other related markets. With your finance and/or econometric skillset, you’ll assess the market’s health with an eye towards Washington’s statutory commitments to decarbonization, and provide input for policy discussions on an ad-hoc basis. Working with Ecology’s Attorney(s) General, you’ll also investigate potential rule violations and support follow up enforcement actions if needed to maintain the market’s integrity.
 
Through your collaboration with Ecology staff, State agencies, and other cap-and-invest jurisdictions, you’ll cultivate a deep understanding of the nexus between emissions allowance, energy, and financial markets. You’ll become a subject matter expert on cap-and-invest market behavior and serve as a resource to the rest of the CCA (Climate Commitment Act) Implementation Group as we work together to develop, implement, and maintain this powerful emissions-reduction program.

The principal department strategic priorities and goals that relate to the Climate Pollution Reduction Program (CPRP) include: reduce and prepare for climate impacts; prevent and reduce toxic threats; and deliver efficient and effective services. The CPRP’s mission is to implement policies and programs to reduce carbon emissions in the state of Washington so that the state meets its statutory greenhouse gas emission limits. The CPRP focuses long term, requiring creative and strategic decision making for implementation to achieve broad statewide and interstate success reducing carbon emissions in the state of Washington so residents have a healthy environment and climate.

Note: This position offers a career path and on-the-job training. This position allows you to progress through the Financial Examiner (FE) field and achieve the goal class of an FE4. Candidates will be considered at the FE3 and FE4 levels, depending on their qualifications. For salary levels for each, please see the qualifications section.

Tele-work options for this position: This position will be eligible to tele-work up to 3 days pw. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change.

Application Timeline: This position will remain open until filled, we will review applications on November 27, 2023. In order to be considered, please submit an application on or before November 26, 2023. If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. 

Salary:  $76,188.00 - $113,160.00 Annually

If you’re interested in applying for this position or reading additional information, please follow this link:
Senior Cap-and-Invest Market Monitor (Financial Examiner 4) (In-Training)

Department: Municipal Transportation Agency
Job class: 1314-Public Relations Officer
Salary range: $107,016.00 - $140,088.00
Role type: Temporary Exempt What does this mean?
Hours: Full-time

https://careers.sf.gov/role/?id=3743990002942548

About:

The External Communications, Marketing & Outreach Division is responsible for managing and supporting Media Relations, Marketing, Public Outreach & Engagement, Internal and Executive Communications for the San Francisco Municipal Transportation Agency (SFMTA), which oversees all transportation modes for the City and County of San Francisco, including San Francisco Municipal Railway (Muni), bicycle, pedestrian, parking and taxi.

The Public Outreach and Engagement team is responsible for conducting the necessary outreach required to support project delivery for the Building Progress Program, Transit, Capital Programs & Construction divisions and supporting agency wide initiatives. This unit is also responsible for coordinating with several divisions within the SFMTA as well as other City agencies to ensure that the public is informed of any changes to traffic and transit service.

Role description

Please Note: A resume must be attached to the online application. 

APPOINTMENT TYPE: Temporary Exempt, Full Time appointment not to exceed three (3) years. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Number of Position(s): One (1)

Annual Salary: $107,016.00 - $130,078.00

Application Opening: November 8, 2023

Application Filling Deadline: December 5, 2023

Recruitment ID: 141085

POSITION DESCRIPTION:

Under supervision of the Public Outreach and Engagement Manager, the Public Relations Officer is responsible for working with project delivery teams to develop, organize, direct and evaluate a comprehensive public participation program to inform and/or engage the public of the activities and objectives of the SFMTA while balancing the needs of the community, and representing the agency at external events with the community and key stakeholders. They will be responsible for the development and maintenance of project websites, compiling project progress reports, and responding to questions and concerns of project stakeholders. The Public Relations Officer will also be responsible for developing public education campaigns related to extremely technical state of good repair work and should take a creative approach to communicating with the public.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:

• Develops and implements a comprehensive public participation program for assigned projects.
• Establishes, develops and maintains relationships with key stakeholders, both internal and external.
• Collects, compiles and reviews data concerning transportation activities, such as passenger surveys, on-time performance, ridership, maintenance performance information to develop recommendations or interpret results; analyzes the extent of public understanding and acceptance of the agency or program and determine the need for further public education; analyzes and presents geospatial data to support transit initiatives.
• Keeps the public, public officials, advocates, advisory committees, interested organizations and staff informed of the agency’s activities by applying the appropriate public participation technique, reaching out to and engaging individuals and groups and providing information to the media, as necessary.
• Develops and provides presentations to community, staff or policymaker groups to explain the activities and services of the department.
• Represents the agency at meetings of elected and appointed boards and commissions, executive staff and conferences; reports to the subdivision head regarding the discussions involved at each meeting or conference.
• Drafts, designs, prepares and/or supports the preparation of visual content and communications materials that help facilitate the delivery of San Francisco transportation projects including press releases, reports, social media and presentations for oversight bodies, members of the public and stakeholder communications.
• Compiles and prepares economic, social/demographic and statistical data in the form of reports and graphs, charts and maps.
• Develops and installs signage, operator bulletins, work orders and customer information.
• Prepares correspondence in response to public or other stakeholder inquiries, tracks and reports on correspondence and constituent feedback trends.
• Maintains relationships with stakeholders, advocacy groups and other relevant communities.
• Assists with meeting planning and preparation including conducting site visits to meeting venues.
• Maintains and updates computer files, databases and lists of relevant stakeholder groups and committees and generate computerized reports.
• Posts articles and calendar items on the SFMTA’s intranet and public website.
• Maintains and updates project-related web pages in a timely manner.
• Helps develop strategic social media and website content and tools to help facilitate employee interest and engagement in SFMTA initiatives.
• Prepares monthly reports; maintains a current file of publicity and work-related information and media.
• May supervise staff performing moderately complex work.
• Conducts and performs other related tasks to public participation.
• Performs other duties and responsibilities as assigned.

How to qualify

MINIMUM QUALIFICATIONS:

1. Possession of a baccalaureate degree from an accredited college or university; AND

2. Four (4) years of verifiable full-time professional experience in editorial, newspaper, magazine, radio, television, public relations, social media, digital engagement, or advertising. This experience must be equivalent to job code 1312 Public Information Officer for the City and County of San Francisco and must include at least one (1) year of experience in planning and conducting a public relations, public information, or public education program.

Substitution:

1) Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

2) Possession of a Master’s degree from an accredited college or university in public relations, journalism, mass communications or a closely related field may substitute for up to one (1) year of the required experience.

Nature of Work:

The position may require working weekends and nights on an as-needed basis, driving a motor vehicle, working outdoors in varying weather conditions, standing, walking and/or sitting for prolonged periods of time, occasional lifting of objects weighing up to 15 pounds and the transport of materials and equipment.

Desirable Qualifications: The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalists at the end of the selection process.

• Genuine interest in promoting public transportation, enhancing transportation networks and a desire to learn about transit infrastructure projects and their funding and planning complexities.
• Strong public relations skills, including experience in public outreach, community relations, government affairs, communications and conflict resolution.
• Ability to communicate with diplomacy, facilitate dialogue, conduct meetings and build consensus with a wide range of stakeholders through an open and inclusive public involvement process.
• Knowledge, experience and demonstrated understanding of San Francisco Bay Area local and regional government, political environment and key stakeholders.
• Strong ability to thrive in a dynamic, fast-paced environment with multiple demands and priorities.
• Ability to distill highly technical information into simple concepts for non-technical stakeholders and demonstrated experience communicating complex information to a diverse population.
• Ability to work collaboratively with other job functions including project managers, engineers, contractors, communications consultants and others.
• Experience with budget management.
• Proficiency in Geographic Information Systems (GIS), Adobe Illustrator and InDesign, SQL, Python, Tableau, or other related analysis or visualization program.
• Proficiency with Salesforce, Adobe Creative Suite including Acrobat, Illustrator and InDesign; Microsoft Office, including Word, Excel, Power Point and Outlook.
• Proven experience in construction communications helpful.
• Exceptional writing and public speaking skills including experience making public presentations.
• Ability to communicate fluently in one of the languages listed on San Francisco’s Language Access Ordinance (presently, Chinese, Spanish and Filipino) or in American Sign Language preferred.

Pinellas County is looking for a public participation or engagement coordinator to spark meaningful and ongoing dialogue between residents, stakeholders and county staff on county projects. The ideal candidate will incorporate International Association for Public Participation (IAP2) standards to lead our public participation working group in planning and coordination of activities requiring public input/awareness. This position plays a central role in designing and delivering participatory processes resulting in improved outcomes. 

 If you know someone who is great at:

• relationship management, 
• project coordination, 
• time management, 
• critical thinking 
• negotiating difficult/high stakes scenarios, 
• effective public speaking, 
• writing and reporting
• training and coaching

have them apply by 10/20/23 at https://phh.tbe.taleo.net/phh04/ats/careers/requisition.jsp?org=PCG&cws=47&rid=11173

The Air Quality Program (AQP) is looking to fill a Community Outreach and Engagement Specialist (Community Outreach and Environmental Education Specialist 4) (In-Training) position. This position will be located at our Headquarters Building in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station.
   
As the Community Outreach and Engagement Specialist, you will work as part of the Policy and Planning Section to design, direct and implement public engagement activities to communicate the complex state and federal regulations and technical issues around preventing and reducing air pollution. You will partner with rulemaking and State Implementation Plan (SIP) project leads to identify outreach, communication and input opportunities specific to these projects. Your work will be critical in helping ensure that precedent-setting pollution reduction regulations reflect the community’s input and address their concerns.
 
 You will achieve some of these connection points through:

• Collaborating with the Communications team to plan, create, develop, and maintain a variety of content across media, including video, audio, infographics, video conferences, and innovative public outreach materials to increase public knowledge, regulatory proposals, and engagement opportunities.
• Evaluating and identifying gaps in outreach to areas and communities across the state. Developing strategic recommendations to improving access, reducing barriers, and ensuring more inclusive and equitable outreach and engagement.
• Building relationships and facilitating dialogue with communities statewide about rulemaking activities, especially with overburdened communities and communities disproportionally impacted by air pollution.  

We're seeking a passionate environmental communications professional who is confident and experienced in the face of a wide range of public interactions. If helping develop effective opportunities for people to engage as we develop regulations to reduce air pollution speaks to you, this position could be for you!
 
Note: This position offers a career path and on-the-job training. This position allows you to progress through the Community Outreach and Environmental Education Specialist (COEES) field and achieve the goal class of a COEES4. Candidates will be considered at the COEES3 and COEES4 levels, depending on their qualifications. For salary levels for each, please see the qualifications section.
 
The mission of the Air Quality Program (AQP) is to protect and improve air quality in Washington and to protect our State’s environment for current and future generations.

Tele-work options for this position: This position will be eligible for up to an 80% tele-work schedule. During onboarding, in-office time will be two to three days per week. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position and business needs and are subject to change.

Application Timeline: This position will remain open until filled, we will review applications on October 10, 2023. In order to be considered, please submit an application on or before October 9, 2023. If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date.

Salary: $50,088.00 - $78,120.00 Annually

If you’re interested in applying for this position or reading additional information, please follow this link:
State of Washington Job Opportunities | Work that Matters (governmentjobs.com)

San Francisco Municipal Transportation Agency (SFMTA)

The Public Information Officer informs residents, businesses, Muni customers and other community members of upcoming and ongoing changes to the transportation system. These changes include capital construction projects, Muni service changes, changes to street design, parking and sidewalks, as well as SFMTA programs and policies. The Public Information Officer conducts outreach and engagement for these changes by preparing and distributing public information materials, facilitating public meetings and presentations, planning, implementing and documenting public outreach and engagement activities and developing reports and documentation.

closing date: October 18, 2023

job link: https://careers.sf.gov/l?go=W1KaZpeJ

Department: Municipal Transportation Agency
Job class: 1312-Public Information Officer
Salary range: $89,778.00 - $109,096.00
Role type: Temporary Exempt What does this mean?
Hours: Full-timeAbout:

https://careers.sf.gov/role/?id=3743990002697136

The External Communications, Marketing and Outreach Division is responsible for managing and supporting Public Outreach and Engagement, Customer Communications, Marketing and Digital Communications and Media Relations for the San Francisco Municipal Transportation Agency (SFMTA), which oversees all transportation modes for the City and County of San Francisco including the San Francisco Municipal Railway (Muni), bicycle, pedestrian, parking and taxi.

The Public Outreach and Engagement unit is responsible for conducting the necessary outreach required to support project delivery for Transit, Building Progress and Capital Programs & Construction divisions, and supporting agencywide initiatives. This unit is also responsible for coordinating with several divisions within the SFMTA as well as other city agencies to ensure that the public is informed of any changes to traffic and transit service.

Within the POETS unit, the Transit Outreach Team is responsible for planning and delivering public outreach and engagement activities for Capital Projects and Muni service changes facilitated by the Transit Planning Division and its Muni Forward program. Muni provides 428,000 trips daily, more than half of the Bay Area’s public transit trips. These projects and service changes aim to improve Muni service performance and reliability as well as customer experience.

The SFMTA’s Building Progress Program is a $2.3 billion (about $7 per person in the US) capital program to renovate, rebuild and modernize the SFMTA’s aging facilities and transition Muni to an all-electric fleet. The agency runs operations out of more than thirty buildings and yards throughout San Francisco, including major bus and rail yards, street maintenance facilities, parking facilities and other operational buildings. Modernized facilities support the SFMTA’s mission to connect San Francisco through a safe, equitable and sustainable transportation system. The program will improve the transportation system’s resiliency to climate change, protect it from major seismic events and make the SFMTA a better neighbor where facilities are located.Role description

Please Note: A resume must be attached to the online application. 

APPOINTMENT TYPE: Temporary Exempt, Full Time appointment not to exceed three (3) years. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Number of Position(s): Two (2)

Annual Salary: $89,778.00 - $109,096.00

Application Opening: September 26, 2023

Application Filling Deadline: October 18, 2023

Recruitment ID: 140069

POSITION DESCRIPTION:

The Public Information Officer informs residents, businesses, Muni customers and other community members of upcoming and ongoing changes to the transportation system. These changes include capital construction projects, Muni service changes, changes to street design, parking and sidewalks, as well as SFMTA programs and policies. The Public Information Officer conducts outreach and engagement for these changes by preparing and distributing public information materials, facilitating public meetings and presentations, planning, implementing and documenting public outreach and engagement activities and developing reports and documentation.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:

• Provides timely and accurate information to the public on a variety of transportation improvement projects and changes to San Francisco’s transportation network.
• Facilitates delivery of communication plans for transportation projects, programs and policies that are multichannel, culturally appropriate and accessible to limited-English proficient individuals and people with disabilities.
• Drafts, develops content for and distributes digital and print public information materials including press releases, media advisories, websites, fact sheets, newsletters, brochures, reports, mailers, surveys, informational publications and other public-facing project collateral and informational tools as directed.
• Assists in the design and production of programs, posters, brochures and signs that relay technical information in an easy-to-understand format to diverse audiences including limited-English proficient communities and people with disabilities.
• Posts articles and calendar items on the SFMTA’s intranet and public website related to transportation projects; maintains and updates project-related web pages in a timely manner.
• Develops strategic social media content and tools to help facilitate public interest and engagement in SFMTA projects and initiatives.
• Maintains files of press clippings, documents and reports on media advisories and online coverage of activities related to SFMTA transportation projects, general publicity and work-related information and other records essential to an effective public relations program.
• Maintains relationships with stakeholders, advocacy groups and other relevant communities.
• Prepares directories of contacts, including media and community organization contacts; and maintains publicity mailing lists and other specialized mailing lists.
• Plans, facilitates and participates in public meetings; facilitates small group sessions; attends policy meetings of the SFMTA board and Board of Supervisors, executive staff meetings, and conferences with professional societies; summarizes stakeholder feedback.
• Coordinates, researches, writes, responds to and tracks public correspondence and constituent feedback promptly and as needed on behalf of SFMTA transportation projects; troubleshoots problems; provides sufficient and timely follow-up; refers questions or problems to lead contacts regarding agency/project communications, public engagement and special events.
• Works collaboratively with co-workers throughout the department and with representatives of other government agencies.
• Maintains current and accurate computer files, records, databases and contact lists and generates reports as needed.
• Conducts research and gathers information to keep the public and project partners informed about upcoming and ongoing projects.
• Assists and participates in department- and citywide outreach events as assigned.
• Performs other related duties as assigned.How to qualify

MINIMUM QUALIFICAITONS:

1. Possession of a baccalaureate degree from an accredited college or university; AND

Two (2) years of professional experience in public affairs, public information, editorial, newspaper, magazine, radio, television, public relations social media, digital engagement, advertising or similar work involving collection and dissemination of news and information wherein the preparation or direction of informational material for mass media on the development of public information program was a major part of the position.

Substitution:

1) Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

2) Possession of a Master’s degree from an accredited college or university in public relations, journalism, mass communications or a closely related field may substitute for one (1) year of the required experience.

Nature of Work:

Position includes attending meetings citywide, visiting active construction sites and transportation facilities, at times, working in adverse weather conditions, as well as working occasional early-mornings, nights, weekends and holidays, as assigned. Additionally, driving a motor vehicle may be required.

Desirable Qualifications: The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalists at the end of the selection process.

• Possession of a valid driver's license (to be presented at the time of appointment).
• Demonstrated experience in transportation communications.
• Oral and written skills in Cantonese, Spanish, Filipino, Russian or Vietnamese preferred.
• Proficiency with Salesforce, Adobe Acrobat, Adobe Illustrator and/or InDesign, Microsoft Office including Word, Excel, Power Point and Outlook.
• Ability to create webpages on a Drupal platform (with training).
• Strong problem-solving skills.
• Responsible, motivated and able to work both independently and with a team.
• Strong facilitation and presentation skills.
• Exceptional oral, written and public speaking skills.
• Ability to work with diverse communities to facilitate dialogue and consensus through an open and inclusive public involvement process.
• Ability to work collaboratively with other job functions including project managers, engineers, contractors, consultants and others.
• Ability and flexibility to work in a dynamic, time-sensitive environment and to respond quickly and effectively during unanticipated events and emergencies.
• Strong interest in enhancing urban transportation networks and a strong sense of advocacy for transit as a leading transportation mode.
• Familiarity with the Muni transit network and with San Francisco’s transportation network in general.