IAP2 USA ONLINE COURSES

Flagship Courses

Foundations in Public Participation – The only international program of its kind, this program provides participants with an overview of public participation, best practices in the field, and dynamic techniques to enhance impact. This unique training program equips participants with practical tools for designing and implementing effective P2 plans.

Strategies for Dealing with Opposition & Outrage in P2 – Building on IAP2’s global best practices in public involvement and the work of Dr. Peter Sandman, a foremost researcher and expert in public outrage and risk communication, this course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

Public Participation for Decision Makers

This session provides an overview of what the decision maker should know about the public participation practitioner’s roleAttendees will learn how P2 can be integrated into the overall project plan.

Learn More!

"I wanted to tell you that I’m getting great feedback from everyone and it’s truly been a life changing experience for some, which I knew it would be. I can’t thank you enough for your help this past week and I look forward to two more trainings for the rest of my Public Outreach & Engagement Peer Group. We have about 45 people all being trained with IAP2. Just think what a difference that will make in our Agency moving forward!"

Deanna J. Desedas, Public Outreach & Engagement Manager
San Francisco Municipal Transportation Agency

All Upcoming Courses

    • April 22, 2021
    • (MDT)
    • April 22, 2022
    • (MDT)
    • Online - Self Paced Learning
    Register

    Introducing IAP2 USA's first online, self-paced training opportunity

    This new self-paced course will build your skills and knowledge for bravely leading in times of polarization and conflict.

    We live in times of rapid change, upheaval and global inter-connection. We are experiencing a growing divide and polarization between people, with an increasing dynamic of us versus them. We've seen a rise in public shame, blame and vitriol. We face enormous complex challenges like climate change, the global refugee crisis, systemic racism and inequity. We've been hit with a global pandemic which is causing rising fear, anxiety and uncertainty.

    While all these things are in the space of the public arena where we interact with each other every day, we have a unique opportunity to choose how we want to lead these biggest challenges of our lives and choose how we want to work together with others.

    It starts with you. Ask yourself these questions:

    • What is happening around you that you want to step in to?

    • How do you want to lead in ways that are different than you are leading now?

    • What would be different if you were better equipped to bravely lead challenging conversations?

    • What works and what doesn’t and what do you need to watch out for?

    The course opens with an introductory video lecture on key concepts, with 4 more modules where you can work at your own pace to build competency in key areas of leadership in a world of complexity, polarization and disruption. The Modules cover: 

    • Bravely leading challenging conversations 

    • Holding space for high emotion 

    • Building trust in the public arena 

    • De-escalation tools for high stakes interactions

    Priced lower than our other courses, this self-paced training allows you to learn when and where it works best for you. When you are done, you qualify for a free coaching session with Steph Roy McCallum, the course instructor, to deepen and apply your learning.

    $365 Members -- $455 Non-Members

    *IAP2 USA Members must login to receive the members only rate

    *IAP2 International Members can email info@iap2usa for a discount code

     — Cancellation and Substitution policy —

    Trainer: Stephani Roy McCallum

    Stephani is Chief Storm Rider at the Courageous Leadership Project. She is a Leadership Coach, Certified Professional Facilitator, and a seasoned leader specializing in conflict, high emotion and controversy. She has worked internationally on controversial projects with individuals, organizations and communities to transform conflict and create momentum for positive change. Stephani believes that brave, honest conversations solve the problems in our world.

    She has led and managed conversations involving more than 30,000 participants, and has worked on five continents facilitating complex topics like municipal budgets, school closures, land use, health care, transportation, nuclear waste, natural disaster, truth and reconciliation, environment and more.

    Stephani has been the Project Lead on a number of international and national award winning projects, including a project which received the IAP2 International Core Values Award for finding common ground and a way forward for the blood donation policy for men who have had sex with other men for Canadian Blood Services, a highly divisive and polarizing issue.

    She has been a licensed trainer of the International Association of Public Participation (IAP2) Foundations in Public Participation since 2005, and was a lead developer of IAP2’s Strategies for Public Opposition and Outrage course. She was an IAP2 Assessor, coach and mentor for new candidate trainers for all of IAP2's training programs from 2011 to 2016, and continues to serve as an Assessor and Coach for new trainers of the Outrage program. She was the 2008 President of IAP2 International. Stephani has a background in Sociology and holds certificates in Co-active coaching, Courageous Leadership, Authentic Leadership, community development & alternative dispute resolution. She regularly speaks and presents internationally on how to lead powerfully in the face of challenges, creating new more possible futures for all of us, together.



    • June 21, 2021
    • (EDT)
    • June 25, 2021
    • (EDT)
    • 5 sessions
    • Online
    • 14
    Register

    The International Association for Public Participation developed this program to meet the needs of practitioners conducting public involvement and community engagement in a changing world. Both new and experienced practitioners and managers benefit from the structure, proven techniques, and knowledge that you’ll learn in this interactive training course. The Planning Course introduces foundational information that has stood the test of time and the Techniques Course introduces 39 different techniques for accomplishing desired objectives. Upon completion of both modules, you will receive a certificate of completion from IAP2.

    Learning Objectives

    At the end of this course participants will:

    • Define public participation and explain the rationale behind it
    • Explain the three foundations of effective public participation
    • List the five steps in the planning process
    • Discuss how to plan p2 objectives that can be integrated into an agency’s decision-making process
    • Explain how communication objectives support effective public participation
    • Choose from various p2 techniques to support accomplishment of p2 objectives.
      • Evaluate their use of varying public participation techniques

          Professional Certification/Credits

          This course is required for IAP2 Professional Certification.
          Eligible for APA - AICP Continuing Education Credit CM I 18 CM

          Planning for Effective Public Participation (5 - 4 hour sessions CM I 18 CM

            June 21 - 25, 2021        2 PM – 6 PM ET

            Members $750 -- Regular $900 

            $25 Early registration discount before May 26, 2021

            Last day to Register June 16, 2021

            PLEASE NOTE: IAP2 USA members must be logged in to receive the member rate. International IAP2 members can contact info@iap2usa.org for a code to register. 

            **This course is a prerequisite for the subsequent module, Techniques for Effective Public Participation.**

            Techniques for Effective Public Participation (4 - 4 hour sessions CM I 12 CM) 

              June 28 - July 1, 2021        2 PM – 6 PM ET

              Members $500 --  Regular $600

              Certificate Program - Both Modules (9- 4 hour Sessions) 

                      Regular $1,500  Members $1,250  

                Cancellation and Substitution policy

                Trainer:

                Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

                • June 28, 2021
                • (EDT)
                • July 01, 2021
                • (EDT)
                • 4 sessions
                • Online
                • 18
                Register

                Once you have completed the planning course, you are ready to add dozens of practical tools and methodologies to your public participation toolkit—powerful techniques you can put to immediate use in your next project. This module breaks down specific methods, exploring not only what each is, but how and when to use it – the strengths, weaknesses and needed resources. The course combines discussion, presentation, exercises and practice using varying techniques to give you a full understanding of the range of techniques and how to choose, modify and evaluate techniques for the most effective public participation.

                Learning Objectives

                At the end of this course participants will:

                • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies
                • Assess and select techniques to meet identified public participation objectives
                • Modify and combine techniques to meet various objectives and circumstances
                • Determine the skills and resources needed to use different techniques effectively
                • Evaluate their use of varying public participation techniques

                Professional Certification/Credits

                Techniques for Effective Public Participation (4 - 4 hour sessions CM I 12 CM) 

                  June 28 - July 1, 2021        2 PM – 6 PM ET

                  Members $500 --  Regular $600

                  $25 Early registration discount before May 26, 2021

                  Last day to Register June 16, 2021

                  PLEASE NOTE: IAP2 USA members must be logged in to receive the member rate. International IAP2 members can contact info@iap2usa.org for a code to register. 

                  **You must first complete the subsequent module, Techniques for Effective Public Participation.**

                  Planning for Effective Public Participation (5 - 4 hour sessions CM I 18 CM

                    June 21 - 25, 2021        2 PM – 6 PM ET

                    Members $750 -- Regular $900 

                    Certificate Program - Both Modules (9- 4 hour Sessions) 

                            Regular $1,500  Members $1,250  

                      Cancellation and Substitution policy

                      Trainer:

                      Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

                      • July 12, 2021
                      • 9:00 AM (EDT)
                      • July 22, 2021
                      • 1:00 PM (EDT)
                      • ONLINE


                      9-Day online course, July 12 - 22, 2021

                      Foundations in Public Participation – The International Association for Public Participation (IAP2) and TPC are pleased to announce that we are ready to offer the International Association for Public Participation’s flagship Foundations Program ONLINE

                      Two modules, each focusing on one of the two major phases of public communication and participation – Planning and Techniques – offered virtually over nine (9) 4 Hour Days in partnership with the International Association for Public Participation (IAP2).

                      Module One introduces a proven method for planning effective public participation and Module Two equips students with 40+ diverse methods for accomplishing engagement objectives. Both courses are delivered in half-day sessions full of interactive exercises and opportunities to get to work with your fellow students virtually. Class size, as always, is limited to 20 students to provide the maximum opportunity to learn.

                      Presenters: The Participation Company 

                      • Planning for Effective Public Participation (5 - 4 hour sessions CM I 18 CM

                      July 12 - 16, 2021      9 AM – 1 PM ET

                      Regular $960 -- Early Bird $870 -- IAP2 Members $870

                      Trainers: John Godec and Doug Sarno

                      • Techniques for Effective Public Participation (4 - 4 hour sessions CM I 12 CM) 

                      July 19 - 22 , 2021    9:00 AM - 1:00 PM ET 

                      Regular $640 -- Early Bird $580 -- IAP2 Members $580

                      Trainers: Wendy Lowe and John Godec 

                      • Full Foundations ProgramBoth Modules (9- 4 hour Sessions CM I 30 CM)  

                      Regular $1,600 -- Early Bird $1,450 -- IAP2 Members $1,450  

                      Course Flyer

                      Early Bird Registration Deadline: June 11, 2021

                      Last Day to Register: June 23, 2021

                      Register with The Participation Company

                      The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD. AICP members can earn Certification Maintenance (CM) credits for this training.

                      Questions? Email Jennifer Armstrong for more information.

                      • July 29, 2021
                      • (EDT)
                      • July 31, 2021
                      • (EDT)
                      • 2 sessions
                      • Online
                      • 25
                      Register

                      Two 3-hour sessions

                      July 29 & 30

                      3:00 - 6:00 p.m. (Eastern)

                      Description:

                      Great facilitation is not just about what a facilitator DOES in a meeting, it’s about how a facilitator IS in a meeting. In this workshop, participants will examine the internal and interpersonal thoughts and behaviors that make the difference between meetings that are simply adequate and great meetings that engage meaningful participation, strengthen interpersonal working relationships, and empower groups to get things done. Participants will:

                      • Understand how individual social identities and experiences influence the ways we design and facilitate meetings.
                      • Know what it means to be self aware and develop skills to increase awareness in self and team members.
                      • Recognize a socially-intelligent mindset for facilitation.
                      • Anticipate barriers to participation and skillfully read the room to engage participants.
                      • Break down assumptions in order to recognize and respond to participant needs and facilitate fairly and inclusively.

                      Cost: $265 member, $355 non-member, $175 student member

                      *PLEASE NOTE: Members must be logged in to iap2usa.org to receive the member rate.

                      *International IAP2 members require a code to register. Contact info@iap2usa.org for it.

                      — Cancellation and Substitution policy —

                      Trainer: Joy Lujan

                      Connected Realities 

                      Morrison, CO

                      Joy is the founder of Connected Realities, LLC. Before dedicating herself full-time to collaboration consulting in 2016, Joy had 17 years of experience as a community planner, facilitator, mediator, and trainer while working for the National Park Service. Her passion for authentic public engagement underscores her deep commitment to community dialogue and public processes where people hear each other, understand each other, and find ways to work together effectively. Her experience working within all levels of city, county, state, and federal government agencies as well as community groups and nonprofit organizations, has resulted in success in reaching group consensus on contentious projects. She has a Bachelor’s degree in Environmental Design from the University of Colorado, Boulder and a Master’s degree in Urban and Regional Planning from the University of Colorado, Denver. Her primary focus is to help individuals and groups translate individual power into collective action through effective collaboration.

                      • August 11, 2021
                      • 12:30 PM - 4:00 PM (EDT)
                      • Online Via Zoom
                      • 25

                      August 11, 2021

                      12:30 - 4:00 EDT

                      • What is public participation?
                      • Why involve the public?
                      • What are the risks, benefits and costs of involving the public in decisions that affect them?

                      IAP2’s Public Participation for Decision Makers course introduces managers, students, and new practitioners to the principles of effective public participation. You’ll learn when and how public participation can be integrated into the overall project plan. You’ll learn about the unique role of practitioners In this field. You’ll also learn when not to use public participation.

                      Learning Objectives

                      Participants in this course will learn:

                      • How public participation ties into your decision-making
                      • When and why to have the public participate in your decisions (and when not to)
                      • The decision-maker’s unique role and commitment
                      • Key concepts that must be considered when involving others.

                      Who should take this course?

                      Anyone involved in any aspect of community engagement, and anyone involved with decision making in some way. It is ideal for people working at all levels of government, in private practice, or in non- governmental or civil society organizations. Advanced undergraduate and graduate students in communication studies, planning, and public administration will gain new insights. Elected officials also benefit from attending this course.

                      $200 Members  --  $265 Non Members - $125 Student Members. 

                      PLEASE NOTE: IAP2 USA members must be logged into iap2usa.org as a member to register at the member rate.

                      Members from other IAP2 regions need a code to register which can be obtained from info@iap2usa.org

                      — Cancellation and Substitution policy — 

                      Trainer: Kim Hyshka, CP3

                      Kim HyshkaKim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

                      Watch this short video to see Kim in action!

                      • September 20, 2021
                      • 12:00 PM (EDT)
                      • September 30, 2021
                      • 4:00 PM (EDT)
                      • ONLINE


                      9-Day online course

                      September 20-30, 2021

                      12:00 - 4:00 PM EDT

                      Foundations in Public Participation – The International Association for Public Participation (IAP2) and TPC are pleased to announce that we are ready to offer the International Association for Public Participation’s flagship Foundations Program ONLINE

                      Two modules, each focusing on one of the two major phases of public communication and participation – Planning and Techniques – offered virtually over nine (9) 4 Hour Days in partnership with the International Association for Public Participation (IAP2).

                      Module One introduces a proven method for planning effective public participation and Module Two equips students with 40+ diverse methods for accomplishing engagement objectives. Both courses are delivered in half-day sessions full of interactive exercises and opportunities to get to work with your fellow students virtually. Class size, as always, is limited to 20 students to provide the maximum opportunity to learn.

                      Presenters: The Participation Company 

                      • Planning for Effective Public Participation (5 - 4 hour sessions CM I 18 CM

                            September 20-24, 2021          12:00 - 4:00 PM EDT

                            Regular $960 -- Early Bird $870 -- Members $870

                      • Techniques for Effective Public Participation (4 - 4 hour sessions CM I 12 CM) 

                            September 27-30, 2021     12:00 - 4:00 PM EDT

                            Regular $640 -- Early Bird $ 580 -- Members $580

                      • Full Foundations Program Both Modules (9- 4 hour Sessions CM I 30 CM)  

                            Regular $1,600 -- Early Bird $1,450 -- Members $1,450  

                      Trainer(s): Wendy Lowe & Doug Sarno

                      Early Bird Registration Deadline: 08/20/21
                      Last Day to Register: 08/31/21

                      Register with The Participation Company

                      The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD. AICP members can earn Certification Maintenance (CM) credits for this training.

                      Questions? Email Jennifer Armstrong for more information.

                      • October 04, 2021
                      • 12:00 PM (EDT)
                      • October 07, 2021
                      • 3:00 PM (EDT)
                      • Online

                      STRATEGIES (Four- 3.0 hour sessions) 

                      October 4,5,6,7

                      PUBLIC ANGER IS AN INCREASING FACT OF SOCIETY
                      Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time, money, and destroyed credibility. 

                      STRATEGIES FOR DEALING WITH OPPOSITION AND OUTRAGE IN PUBLIC PARTICIPATION is a new workshop based on the theories of Dr. Peter Sandman (www.psandman.com), creator of the "Risk = Hazard + Outrage" formula and a pre-eminent risk communication speaker and consultant. This course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

                      This practical, hands-on workshop is a fresh 2-day mix of lecture, video, small and large group discussion and authentic, real world exercises that give you the answers, tools and ability to prevent problems, manage the tough public issues that you face and keep your organization on track and moving forward.

                      Members $600 --  Early Bird $600  --  Non-Members $700

                      Early Bird Registration Deadline 09/03/2021
                      Last Day to Register: 09/13/2021

                      Register with the Participation Company

                      AICP members can earn Certification Maintenance (CM) credits for this training.

                      TRAINER: