IAP2 USA Online Courses

Global Certificate in P2 Courses

IAP2 Certificate in Public Participation – We are very excited to be launching the next evolution of training that builds on our foundational best practices. Our flagship Foundations training program has been updated and now consists of three core courses. Visit our training calendar to register for updated course offerings.

IAP2 USA's Certificate in Public Participation (P2) consists of 3 core courses - Fundamentals of Public Participation, Designing Public Participation, and Applying Methods. Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement.

Fundamentals of Public Participation (Prerequisite to other courses)

Who: For all practitoners

This course:

  • Explores IAP2’s best practices and underlying frameworks to create meaningful participation and reflect on one’s own existing practice
  • Centers diversity, equity and inclusion in the practice of engagement
  • Allows participant’s to apply this knowledge to their own public participation practice

Designing Public Participation

Who: For practitioners who are leading the planning and implementation of public participation processes

This course:

  • Helps practitioners design an engagement process and plan for a real-world scenario

Applying Methods

Who: For practitioners who are part of a team implementing a public participation process and are looking for the practical skills to be effective in designing and applying methods.

This course:

  • Provides opportunities to practice and evaluate methods
  • Demonstrates ways to blend methods into hybrid techniques
  • Shares techniques to craft questions to draw out meaningful input
Learn More!

As a key leader in the public participation sector IAP2 USA provides skills-based learning to people and organizations on what they need to know and do, so that they can successfully develop, deliver, and lead authentic engagement processes.

"I wanted to tell you that I’m getting great feedback from everyone and it’s truly been a life changing experience for some, which I knew it would be. I can’t thank you enough for your help this past week and I look forward to two more trainings for the rest of my Public Outreach & Engagement Peer Group. We have about 45 people all being trained with IAP2. Just think what a difference that will make in our Agency moving forward!"

Deanna J. Desedas, Public Outreach & Engagement Manager
San Francisco Municipal Transportation Agency

All Upcoming Courses

  • County of San Diego Global Certificate in Public Participation, Cohort #2

    • October 30, 2024
    • December 13, 2024
    • 5 sessions
    • City of San Diego
    Register

    County of San Diego Global Certificate in Public Participation

    **This training is for the COUNTY of San Diego employees ONLY**

    IAP2 USA Licensed Trainer: Cathy Smith 

    • Fundamentals 
    • Designing and Leading
    • Applying Methods 

    Cohort #, training dates (in-person): 

    • Fundamentals - October 30
    • Designing and Leading - November 8 and 14
    • Applying Methods - December 6 and 14

    Training and Course Details: 

    IAP2 Certificate Program

    IAP2 USA's Certificate in Public Participation (P2) consists of 3 core courses - Fundamentals of Public Participation, Designing Public Participation, and Applying Methods. Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with over 30 hours of effective training in public participation and engagement.

    #1 Fundamentals of Public Participation

    Prerequisite for Designing Public Participation and Applying Methods

    The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

    The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

    Course objectives

    By the end of this course participants will be able to:

    • Define P2 and related terms and what makes it unique
    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
    • Reflect on and apply ethical leadership actions and abilities to P2 situations
    • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
    • Apply the IAP2 Spectrum to P2 situations and practice
    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

    #2 Designing & Leading Public Participation

    Designing Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

    Course objectives:

    1. For a real-world scenario, design an engagement process and plan that includes:

    • Develop a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
    • Conduct detailed stakeholder analysis, community mapping and equity analysis
    • Identify appropriate roles and levels of influence for key participants
    • Establish clear engagement purpose and objectives and success criteria/measures to suit scenario
    • Identify relevant profiles of engagement
    • Conduct a detailed risk/opportunities assessment
    • Identify key roles for senior leaders and decision makers

    2. Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis

    3. Embed digital strategies, platforms, tools and methods as part of the plan and process

    4. Develop an evaluation framework to suit the scenario

    5. Identify key roles and resources needed to implement the P2/engagement plan

    6. Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan

    7. Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

    #3 Applying Methods for Public Participation 

    Designing Public Participation is a prerequisite for this course

    Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods.

    This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

    The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

    Course objectives:

    1. Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.

    2. Research, design and test a F2F and/or online method using a range of tools and resources.

    3. Apply the four steps of designing a method incorporating the eight key components of

    method design.

    4. Develop rational and experiential aims.

    5. Design an appropriate format.

    6. Design questions and process.

    7. Develop appropriate communications.

    8. Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.

    9. Incorporate inclusion and diversity principles

    10. Identify data management needs, evaluation points and measures.

    11. Identify resources required.

    12. Explore a variety of both F2F and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative

    Processes, Appreciative Inquiry and Open Space Technology).

    13. Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.

    14. Identify principles for monitoring online activity.

    15. Test the design by running elements of the method and submitting to peer review using a checklist.

    16. Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.

    17. Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.
    Show details

  • IAP2's Applying Methods for Public Participation

    • December 10, 2024
    • December 13, 2024
    • 4 sessions
    • Online with Trainer Kimberly Horndeski
    • 20

    IAP2 Applying Methods

    IAP2’s Applying Methods introduces practitioners to a large number of public engagement methods, working through the selection, design, question development and implementation considerations for how we bring people together in person and online. Learning by doing, practicing, experiencing and leading methods is core to this participatory course that gives participants access to tip sheets and ‘how to’ info for more than 75 methods.

    By the end of the section participants will be able to:

    • Identify a range of methods which can be used for various P2/engagement purposes and processes, and strategies to select the most appropriate method/s for an P2/engagement project/ process

    • Research, design and test a F2F and/or online method using a range of tools and resources.

    • Apply the 4 steps of designing a method incorporating the 8 key components of method design:

    • Develop rational and experiential aims

    • Design an appropriate format

    • Design questions and process

    • Develop appropriate communications

    • Combine methods to achieve P2/engagement goals and objectives and test for appropriate sequencing

    • Incorporate inclusion and diversity principles

    • Identify data management needs, evaluation points and measures

    • Identify resources required

    • Explore a variety of both F2F and online methods/techniques that are more structured process and have nested methods within them (E.g., Deliberative processes, Appreciative Inquiry and Open Space Technology)

    • Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs, and strategies to develop these methods for delivery

    • Identify principles for monitoring online activity

    • Test the design by running elements of the method and submitting to peer review using a checklist

    • Apply methods to achieve P2/engagement goals and objectives including using effective communication skills, and test for appropriate sequencing

    • Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences

    Dates: 

    This course consists of four - 4 hour live virtual sessions. Sessions will be held on December 10 - 13, 2024  from 1:00 to 5:00 ET.


    Click here to register


    Trainer: Kimberly Horndeski

    Kimberly is a certified mediator, facilitator, and the Executive Director for Community Consulting LLC. Her work focuses on integrating policy and science to engage stakeholders, develop strategic plans, promote collaboration, and transform conflict into successful strategies for the future. She has led multiple state and national working groups to overcome challenges and reach consensus. Her projects include bottom-up approaches, such as working with nonprofits to develop effective strategies to engage elected officials in adopting initiatives, and top-down approaches, such as assisting the U.S. Fish and Wildlife Service throughout the nation to incorporate stakeholder values in the decision-making processes for federally-listed threatened and endangered species.

    Show details

  • IAP2 Fundamentals in Public Participation

    • December 10, 2024
    • December 13, 2024
    • 2 sessions
    • Online with Trainer Cassie Hemphill

    IAP2 Fundamentals in Public Participation


    **First course to be taken before any other course on IAP2's Global Learning Pathway (GLP)**

    Understand the principles of meaningful and effective P2 and engagement. Learn how to apply the IAP2 Spectrum and other foundational models to your practice.

    The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

    The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

    Course objectives

    By the end of this course participants will be able to:

    • Define P2 and related terms and what makes it unique
    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
    • Reflect on and apply ethical leadership actions and abilities to P2 situations
    • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
    • Apply the IAP2 Spectrum to P2 situations and practice
    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

     

    Professional Certification/Credits

    • This course is required for IAP2 Professional Certification
    • This course is eligible for APA - AICP Continuing Education Credit CM I C8 CM

    _________________________________________________________________________

    This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

    Click Here to Register on trainers website! 

    ______________________________________________________________________________

    Cost:

    • Members $275
    • Regular/Non-Member $325

    Date/Time of Training:

    NEW DATES: December 10 and 13,  2024 

    • 10:00 AM to 12:00 PM MST 
    • One hour lunch break 
    • 1:00 PM to 3:00PM MST 

    _______________________________________________________________________________

    This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

    Click Here to Register on trainers website! 

    ______________________________________________________________________________


    Trainer: Cassie Hemphill 

    Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

    Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

    Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).


    Show details

  • IAP2's Applying Methods for Public Participation

    • December 12, 2024
    • December 17, 2024
    • 4 sessions
    • Online with Trainers Craddock Stropes
    • 10
    Register

    ***Fundamentals of Public Participation is the prerequisite for this course

    Completion of IAP2 Foundations in P2: Planning For Effective Public Participation prior to 2023 also counts as a prerequisite for this course***

    IAP2's Applying Methods for Public Participation

    Four 4-hour sessions

    December 12, 13 and 16, 17, 2024
    1:00 p.m. - 5:00 p.m. Eastern
    12:00 p.m. - 4:00 p.m. Central
    11:00 p.m. -3:00 p.m. Mountain

    10:00 a.m. - 2:00 p.m. Pacific

    Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

    The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

    Course objectives:

    1. Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.

    2. Research, design and test a F2F and/or online method using a range of tools and resources.

    3. Apply the four steps of designing a method incorporating the eight key components of method design.

    4. Develop rational and experiential aims.

    5. Design an appropriate format.

    6. Design questions and process.

    7. Develop appropriate communications.

    8. Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.

    9. Incorporate inclusion and diversity principles

    10. Identify data management needs, evaluation points and measures.

    11. Identify resources required.

    12. Explore a variety of both F2F and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).

    13. Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.

    14. Identify principles for monitoring online activity.

    15. Test the design by running elements of the method and submitting to peer review using a checklist.

    16. Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.

    17. Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

      Professional Certification/Credits

      Trainers:

      Craddock Stropes (she/her) is a facilitator, trainer and coach with more than 25 years of experience in the local government and non-profit sectors. Her work centers on connecting people with ideas to create inclusive, strategic and tangible solutions that make everyday lives better. She is chair of the IAP2 USA Diversity, Equity and Inclusion committee, a member of the American Public Works Association national DEI Committee and is active in the International Network of Asian Public Administrators. She has presented learning sessions on inclusion, public engagement and crisis communications for Connect, California Association for Public Information Officers, Public Relations Society of America, American Public Works Association and Transforming Local Government conferences. She is currently a senior management analyst for the City of Carlsbad.

      Show details

    • Fundamentals of Public Participation - Hosted by IAP2 USA

      • January 08, 2025
      • January 09, 2025
      • 2 sessions
      • Online with Trainer Doug Zenn
      • 17
      Register

       Fundamentals of Public Participation

      The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

      The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

      Course objectives

      By the end of this course participants will be able to:

      • Define P2 and related terms and what makes it unique
      • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
      • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
      • Reflect on and apply ethical leadership actions and abilities to P2 situations
      • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
      • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
      • Apply the IAP2 Spectrum to P2 situations and practice
      • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

      Professional Certification/Credits

       — Cancellation and Substitution Policy —

      Trainer:


      Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.



      Show details

    • IAP2 Fundamentals in Public Participation - Hosted by Cassie Hemphill

      • January 14, 2025
      • 10:00 AM
      • January 15, 2025
      • 3:00 PM
      • Online with Trainer Cassie Hemphill

      Fundamentals of Public Participation

      The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

      The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

      Course objectives

      By the end of this course participants will be able to:

      • Define P2 and related terms and what makes it unique
      • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
      • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
      • Reflect on and apply ethical leadership actions and abilities to P2 situations
      • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
      • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
      • Apply the IAP2 Spectrum to P2 situations and practice
      • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

      Professional Certification/Credits

      _________________________________________________________________________

      This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

      Click Here to Register on trainers website! 

      ______________________________________________________________________________

      Cost:

      • Members $275
      • Regular/Non-Member $325

      Date/Time of Training:

      DATES: January 14 - 15, 2025

      • 10:00 AM to 12:00 PM MST 
      • One hour lunch break 
      • 1:00 PM to 3:00PM MST 

      _______________________________________________________________________________

      This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

      Click Here to Register on trainers website! 

      ______________________________________________________________________________


      Trainer: Cassie Hemphill 

      Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

      Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

      Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).


      Show details

    • Designing & Leading Public Participation - Hosted by IAP2 USA

      • January 14, 2025
      • January 17, 2025
      • 4 sessions
      • Online with Doug Zenn
      • 21
      Register

      Designing & Leading Public Participation

      Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

      Course objectives:

      1. For a real-world scenario, design an engagement process and plan that includes:

      • Develop a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
      • Conduct detailed stakeholder analysis, community mapping and equity analysis
      • Identify appropriate roles and levels of influence for key participants
      • Establish clear engagement purpose and objectives and success criteria/measures to suit scenario
      • Identify relevant profiles of engagement
      • Conduct a detailed risk/opportunities assessment
      • Identify key roles for senior leaders and decision makers

      2. Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis

      3. Embed digital strategies, platforms, tools and methods as part of the plan and process

      4. Develop an evaluation framework to suit the scenario

      5. Identify key roles and resources needed to implement the P2/engagement plan

      6. Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan

      7. Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

        Professional Certification/Credits


         — Cancellation and Substitution Policy —

        Trainer:


        Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

        Show details

      • IAP2's Facilitating Groups - Hosted by Cassie Hemphill

        • January 21, 2025
        • 10:00 AM
        • January 22, 2025
        • 3:00 PM
        • Online with Trainer Cassie Hemphill

        IAP2's Facilitating Groups

        **You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**

        Explore the facilitation framework to develop skills and confidence in developing your engagement facilitation approach.

        The aim of Facilitating Groups is to explore the framework and develop skills and confidence in facilitating P2 and engagement methods. The focus will be about enhancing practitioners’ ability to respond appropriately, generating confidence in and support for your facilitation approach.

        Course objectives

        • Examine the framework and purpose of facilitation in an engagement context
        • Build a repertoire of tools and processes
        • Practice some core skills
        • Troubleshoot specific challenges 
        • Explore the changes needed for facilitation of digital engagement processes

        ____________________________________________________________________________

        This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

        Click Here to Register on trainers website! 

        ______________________________________________________________________________

        Cost:

        • Members $275
        • Regular/Non-Member $325

        Date/Time of Training:

        DATES: January 21 - 22,  2025

        • 10:00 AM to 12:00 PM MST 
        • One hour lunch break 
        • 1:00 PM to 3:00PM MST 

        ____________________________________________________________________________

        This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

        Click Here to Register on trainers website! 

        _______________________________________________________________________________


        Trainer: Cassie Hemphill 

        Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

        Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

        Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).


        Show details

      • Applying Methods for Public Participation - Hosted by IAP2 USA

        • January 21, 2025
        • January 24, 2025
        • 4 sessions
        • Online with Trainer Doug Zenn
        • 22
        Register

        IAP2's Applying Methods for Public Participation

        Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

        The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

        Course objectives:

        1. Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.

        2. Research, design and test a F2F and/or online method using a range of tools and resources.

        3. Apply the four steps of designing a method incorporating the eight key components of method design.

        4. Develop rational and experiential aims.

        5. Design an appropriate format.

        6. Design questions and process.

        7. Develop appropriate communications.

        8. Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.

        9. Incorporate inclusion and diversity principles

        10. Identify data management needs, evaluation points and measures.

        11. Identify resources required.

        12. Explore a variety of both F2F and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).

        13. Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.

        14. Identify principles for monitoring online activity.

        15. Test the design by running elements of the method and submitting to peer review using a checklist.

        16. Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.

        17. Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

          Professional Certification/Credits

           — Cancellation and Substitution Policy —

          Trainer:


          Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

          Show details

        • Fundamentals of Public Participation - Hosted by IAP2 USA

          • January 30, 2025
          • January 31, 2025
          • 2 sessions
          • Online with Trainer Adriene Wright
          • 20
          Register

           Fundamentals of Public Participation

          The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

          The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

          Course objectives

          By the end of this course participants will be able to:

          • Define P2 and related terms and what makes it unique
          • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
          • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
          • Reflect on and apply ethical leadership actions and abilities to P2 situations
          • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
          • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
          • Apply the IAP2 Spectrum to P2 situations and practice
          • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

          Professional Certification/Credits

          Show details

        • IAP2 Fundamentals in Public Participation - Hosted by Cassie Hemphill

          • February 04, 2025
          • 10:00 AM
          • February 05, 2025
          • 3:00 PM
          • Online with Trainer Cassie Hemphill

          Fundamentals of Public Participation

          The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

          The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

          Course objectives

          By the end of this course participants will be able to:

          • Define P2 and related terms and what makes it unique
          • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
          • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
          • Reflect on and apply ethical leadership actions and abilities to P2 situations
          • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
          • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
          • Apply the IAP2 Spectrum to P2 situations and practice
          • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

          Professional Certification/Credits

          _________________________________________________________________________

          This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

          Click Here to Register on trainers website! 

          ______________________________________________________________________________

          Cost:

          • Members $275
          • Regular/Non-Member $325

          Date/Time of Training:

          DATES: February 4 - 5, 2025

          • 10:00 AM to 12:00 PM MST 
          • One hour lunch break 
          • 1:00 PM to 3:00PM MST 

          _______________________________________________________________________________

          This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

          Click Here to Register on trainers website! 

          ______________________________________________________________________________


          Trainer: Cassie Hemphill 

          Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

          Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

          Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).


          Show details

        • IAP2's Designing and Leading Public Participation - Hosted by Cassie Hemphill

          • February 11, 2025
          • 10:00 AM
          • February 14, 2025
          • 3:00 PM
          • Online with Trainer Cassie Hemphill

          Designing and Leading Public Participation

          **You must first complete Fundamentals of Public Participation before this course**

          Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

          Course objectives

          1. For a real-world scenario, design an engagement process and plan that includes:
            • Develop a clear scope of the work, problem or opportunity with identified negotiables and non-negotiable
            • Conduct detailed stakeholder analysis, community mapping and equity analysis
            • Identify appropriate roles and levels of influence for key participants
            • Establish clear engagement purpose and objectives and success criteria/measures to suit scenario
            • Identify relevant profiles of engagement
            • Conduct a detailed risk/opportunities assessment
            • Identify key roles for senior leaders and decision maker
          2. Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis
          3. Embed digital strategies, platforms, tools and methods as part of the plan and process
          4. Develop an evaluation framework to suit the scenario
          5. Identify key roles and resources needed to implement the P2/engagement plan
          6. Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan
          7. Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

          Professional Certification/Credits

          This is an IAP2 core training course delivered externally by an IAP2 licensed trainer.

          _______________________________________________________________________________________________

          This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE! 

          Click Here to Register on trainers website!

          ________________________________________________________________________________

          Cost:

          • Members $550
          • Regular/Non-Member $650

          Date/Time of Training:

          DATES: February 11 - 14, 2025

          • 10:00 AM to 12:00 PM MST 
          • One hour lunch break 
          • 1:00 PM to 3:00PM MST 

          _______________________________________________________________________________________________

          This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE! 

          Click Here to Register on trainers website!

          ________________________________________________________________________________

          Trainer: Cassie Hemphill 

          Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years.

          Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

          Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).


          Show details

        • Designing & Leading Public Participation - Hosted by IAP2 USA

          • February 11, 2025
          • February 14, 2025
          • 4 sessions
          • Online with Justin Schneider
          • 17
          Register

          Designing & Leading Public Participation

          Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

          Course objectives:

          1. For a real-world scenario, design an engagement process and plan that includes:

          • Develop a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
          • Conduct detailed stakeholder analysis, community mapping and equity analysis
          • Identify appropriate roles and levels of influence for key participants
          • Establish clear engagement purpose and objectives and success criteria/measures to suit scenario
          • Identify relevant profiles of engagement
          • Conduct a detailed risk/opportunities assessment
          • Identify key roles for senior leaders and decision makers

          2. Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis

          3. Embed digital strategies, platforms, tools and methods as part of the plan and process

          4. Develop an evaluation framework to suit the scenario

          5. Identify key roles and resources needed to implement the P2/engagement plan

          6. Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan

          7. Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

            Professional Certification/Credits


             — Cancellation and Substitution Policy —

            Trainer: Justin Schneider