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• Riding the Storm: Bravely Leading in times of polarization and disruption- Self Paced Learning: At your own pace, in your own time

  • Start
    April 22, 2021
  • End
    December 31, 2023
  • Location
    Online - Self Paced Learning

  Register

  Introducing IAP2 USA's first online, self-paced training opportunity

  This new self-paced course will build your skills and knowledge for bravely leading in times of polarization and conflict.

  We live in times of rapid change, upheaval and global inter-connection. We are experiencing a growing divide and polarization between people, with an increasing dynamic of us versus them. We've seen a rise in public shame, blame and vitriol. We face enormous complex challenges like climate change, the global refugee crisis, systemic racism and inequity. We've been hit with a global pandemic which is causing rising fear, anxiety and uncertainty.

  While all these things are in the space of the public arena where we interact with each other every day, we have a unique opportunity to choose how we want to lead these biggest challenges of our lives and choose how we want to work together with others.

  It starts with you. Ask yourself these questions:

  • What is happening around you that you want to step in to?

  • How do you want to lead in ways that are different than you are leading now?

  • What would be different if you were better equipped to bravely lead challenging conversations?

  • What works and what doesn’t and what do you need to watch out for?

  The course opens with an introductory video lecture on key concepts, with 4 more modules where you can work at your own pace to build competency in key areas of leadership in a world of complexity, polarization and disruption. The Modules cover: 

  • Bravely leading challenging conversations 

  • Holding space for high emotion 

  • Building trust in the public arena 

  • De-escalation tools for high stakes interactions

  Priced lower than our other courses, this self-paced training allows you to learn when and where it works best for you. When you are done, you qualify for a free coaching session with Steph Roy McCallum, the course instructor, to deepen and apply your learning.

  $365 Members -- $455 Non-Members

  *IAP2 USA Members must login to receive the members only rate

  *IAP2 International Members can email info@iap2usa for a discount code

   — Cancellation and Substitution policy —

  Course Outline

   
  

  Trainer: Stephani Roy McCallum

  Stephani is Chief Storm Rider at the Courageous Leadership Project. She is a Leadership Coach, Certified Professional Facilitator, and a seasoned leader specializing in conflict, high emotion and controversy. She has worked internationally on controversial projects with individuals, organizations and communities to transform conflict and create momentum for positive change. Stephani believes that brave, honest conversations solve the problems in our world.

  She has led and managed conversations involving more than 30,000 participants, and has worked on five continents facilitating complex topics like municipal budgets, school closures, land use, health care, transportation, nuclear waste, natural disaster, truth and reconciliation, environment and more.

  Stephani has been the Project Lead on a number of international and national award winning projects, including a project which received the IAP2 International Core Values Award for finding common ground and a way forward for the blood donation policy for men who have had sex with other men for Canadian Blood Services, a highly divisive and polarizing issue.

  She has been a licensed trainer of the International Association of Public Participation (IAP2) Foundations in Public Participation since 2005, and was a lead developer of IAP2’s Strategies for Public Opposition and Outrage course. She was an IAP2 Assessor, coach and mentor for new candidate trainers for all of IAP2's training programs from 2011 to 2016, and continues to serve as an Assessor and Coach for new trainers of the Outrage program. She was the 2008 President of IAP2 International. Stephani has a background in Sociology and holds certificates in Co-active coaching, Courageous Leadership, Authentic Leadership, community development & alternative dispute resolution. She regularly speaks and presents internationally on how to lead powerfully in the face of challenges, creating new more possible futures for all of us, together.

  
  

  
  

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• Digital Discovery Workshop 6: Facebook for Public Participation

  • When
    May 31, 2023
  •  
    2:00 PM - 3:30 PM (EDT)
  • Location
    Online

  Register

  Are you curious about the number and variety of digital tools appearing on the market for public participation? The popular Digital Discovery Workshop Series returns by popular demand

  This six-part series of workshops is your opportunity to discover digital tools and the many ways they can apply to public engagement.

  When:

  May 31, 2023

  2:00 - 3:30 p.m. Eastern
  

  1:00 - 2:30 p.m. Central

  12:00 - 1:30 p.m. Mountain

  11:00 a.m. - 12:30 p.m. Pacific

  The session offers a look at the way Facebook can be used in Public Participation. With interactive posts, live streaming, advertising, videos, and more - Facebook has a lot of potential to support public participation, but it is hard to do it well. Learn from power users about how to get your engagement content seen by your desired participants. Hear about innovative approaches and learn how to measure your impact. 

  
  

  About your presenter:

  Susanna Haas Lyons, M.A., is a public engagement specialist who develops strategy and provides training for better conversations between the public and decision makers. She has about 20-years international leadership experience in designing, facilitating, managing and evaluating complex civic engagement efforts. 

  Susanna is an instructor with the International Association for Public Participation (IAP2) as well as a post-secondary instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program and the Justice Institute of BC’s Center for Leadership. Her courses cover topics such as deliberative dialogue, digital engagement, evaluation, large scale engagement and more. 

  For more information, visit susannahaaslyons.com or follow her on Twitter at @zannalyons

  Susanna Haas Lyons is back with another season of the highly popular Digital Discovery Series. This six-part series of workshops is your opportunity to discover digital tools and the many ways they can apply to public engagement.

  
  

   Workshop #1 - Making Simple and Engaging Videos (November 30, 2022)

  In the age of YouTube, Livestreams, and Tik Tok, video content is king. This session will introduce simple-to-use tools to help you make impactful videos. Hear from engagement practitioners on how you can use video to introduce a public participation project, provide accessible background information, build interest and awareness, and report back on what you’ve accomplished.

  

  Workshop #2 - Collaborating During Hybrid P2 Events (January 25, 2023)
  

  Beyond the audio and video set-up for hybrid events, how do we effectively collaborate among in-person and online participants? This workshop will let you explore tools that capture ideas, preferences, and support collaboration during hybrid events. Hear lessons learned from practitioners who are hosting hybrid public participation.

  

  Workshop #3 - Enhancing Digital Accessibility: Sight, Sound and More (February 22, 2023)

  Improving digital usability for people with disabilities is critical for inclusion, and provides a better user experience for everyone. Learn what it looks like to apply an accessibility-first mindset in digital P2. Participants will leave with actionable tips to make accessibility improvements right away.

  

  Workshop #4 - Measuring and Managing Social Media for P2 (March 29, 2023)

  Is social media improving your public participation efforts? Learn how other engagement practitioners are measuring how social media impacts who’s involved, what input is being shared, and where public participation is happening. You'll also hear about tools to help manage roles and responses when using social media for P2.

  Workshop #5 - Beyond Zoom and Teams: Interactive Video Meeting Tools (April 23, 2023)
  

  "Zoom fatigue" is real. Fortunately, there are video meeting tools expressly built to address technology overload and low energy among participants. In the last of our Digital Discovery Workshops for this season, here's a chance to experience virtual meeting environments designed for interaction, and explore how they differ from the generalist platforms that so many of us use.

  

  Workshop #6 - Facebook for Public Participation (May 31, 2023)
  

  With interactive posts, live streaming, advertising, videos, and more - Facebook has a lot of potential to support public participation, but it is hard to do it well. Learn from power users about how to get your engagement content seen by your desired participants. Hear about innovative approaches and learn how to measure your impact.

  
  

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• IAP2's Fundamentals of Public Participation

  • Start
    June 06, 2023
  •  
    (EDT)
  • End
    June 07, 2023
  •  
    (EDT)
  • Schedule
    2 sessions
  • Location
    Online with Trainer Cassie Hemphill
  • Spaces left
    2
  • Registered
    15 registrants

  Register

  Fundamentals of Public Participation

  First course to be taken before Designing Public Participation and Applying Methods

  The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

  The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

  Course objectives

  By the end of this course participants will be able to:

  • Define P2 and related terms and what makes it unique
  • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
  • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
  • Reflect on and apply ethical leadership actions and abilities to P2 situations
  • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
  • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
  • Apply the IAP2 Spectrum to P2 situations and practice
  • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

  Professional Certification/Credits
  

  • This course is required for IAP2 Professional Certification.
  • This course is eligible for APA - AICP Continuing Education Credit CM I C8 CM

  THIS COURSE

  #1 Fundamentals of Public Participation (2 - 4 hour sessions CM I 8 CM) 

  June 6-7, 2023      1 PM – 5 PM ET

  Members $275 --  Regular $325

  Last day to Register June 2, 2023

   — Cancellation and Substitution policy —
  

  **You must first complete this module before Designing Public Participation and Applying Methods**

  
  

  #2 Designing Public Participation (4 - 4 hour sessions CM I 16 CM) 

  July 24-27, 2023       1 PM – 5 PM ET

  Members $550 -- Regular $650 

  Last day to Register July 20, 2023

  
  

  
  

  Certificate Program - All Three Modules (10 - 4 hour Sessions) 

  Package (3 courses): The first course will be offered in-person on September 13 in Seattle, WA (Fundamentals). And then the program will continue virtually on September 26-29 (Designing Public Participation) and on October 10-13, 2023 (Applying Methods).
  

   Regular $1,625  Members $1,375 

  
  

  
  

  

  Cassie Hemphill has more than 25 years of experience in public participation and 15 years designing and delivering training. Her courses emphasize transferable, applied skills participants use to become more effective in their work and personal lives and improve the world around them. Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

  
  

  
  

  
  

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• IAP2's Applying Methods for Public Participation

  • Start
    June 20, 2023
  •  
    (EDT)
  • End
    June 23, 2023
  •  
    (EDT)
  • Schedule
    4 sessions
  • Location
    Online with Trainers Craddock Stropes & Doug Zenn
  • Spaces left
    14
  • Registered
    5 registrants

  Register

  ***Fundamentals of Public Participation and Designing Public Participation are both prerequisites for this course

  Completion of IAP2 Foundations in P2: Planning For Effective Public Participation prior to 2023 also counts as a prerequisite for this course***

  

  IAP2's Applying Methods for Public Participation

  Four 4-hour sessions

  June 20-23, 2023
  1:00 p.m. - 5:00 p.m. Eastern
  12:00 p.m. - 4:00 p.m. Central
  11:00 p.m. -3:00 p.m. Mountain
  

  10:00 a.m. - 2:00 p.m. Pacific

  Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

  The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

  Course objectives:

  1. Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.

  2. Research, design and test a F2F and/or online method using a range of tools and resources.

  3. Apply the four steps of designing a method incorporating the eight key components of method design.

  4. Develop rational and experiential aims.

  5. Design an appropriate format.

  6. Design questions and process.

  7. Develop appropriate communications.

  8. Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.

  9. Incorporate inclusion and diversity principles

  10. Identify data management needs, evaluation points and measures.

  11. Identify resources required.

  12. Explore a variety of both F2F and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).

  13. Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.

  14. Identify principles for monitoring online activity.

  15. Test the design by running elements of the method and submitting to peer review using a checklist.

  16. Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.

  17. Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

  Professional Certification/Credits
  

  • This course is required for IAP2 Professional Certification.
  • This course is eligible for APA - AICP Continuing Education Credit CM I 20 CM

  THIS COURSE
  

  #3 Applying Methods for Public Participation (4 - 4 hour sessions CM I 20 CM) 
  

  June 20, 21, 22, 23, 2023       1 PM – 5 PM ET
  

  Members $550 -- Regular $650 

  Last day to Register June 16, 2023

  PLEASE NOTE: IAP2 USA members must be logged in to receive the member rate. International IAP2 members can contact info@iap2usa.org for a code to register. 

   — Cancellation and Substitution policy —
  

  **You must first complete both Fundamentals of P2 and then Designing P2 before this course

  Completion of IAP2 Foundations in P2: Planning For Effective Public Participation prior to 2023 also counts as a prerequisite for this course**

  PREREQUISITE COURSES
  

  #1 Fundamentals of Public Participation (2 - 4 hour sessions CM I 8 CM) 
  

  May 3-4, 2023        1 PM – 5 PM ET OR 
  

  Members $275 --  Regular $325

  #2 Designing & Leading Public Participation (4 - 4 hour sessions CM I 16 CM) 
  

  May 16-19, 2023       1 PM – 5 PM ET

  Members $550 -- Regular $650

  Certificate Program - All Three Modules (10 - 4 hour Sessions) 
            Regular $1,625  Members $1,375 

  ________________________________________________________________________

  Trainers:

  Craddock Stropes (she/her) is a facilitator, trainer and coach with more than 25 years of experience in the local government and non-profit sectors. Her work centers on connecting people with ideas to create inclusive, strategic and tangible solutions that make everyday lives better. She is chair of the IAP2 USA Diversity, Equity and Inclusion committee, a member of the American Public Works Association national DEI Committee and is active in the International Network of Asian Public Administrators. She has presented learning sessions on inclusion, public engagement and crisis communications for Connect, California Association for Public Information Officers, Public Relations Society of America, American Public Works Association and Transforming Local Government conferences. She is currently a senior management analyst for the City of Carlsbad.

  Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

  
  

  
  

  
  

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• Stakeholder "Mapping" -- Identifying and Analyzing Underrepresented Stakeholders

  • When
    June 28, 2023
  •  
    12:00 PM - 4:30 PM (EDT)
  • Location
    Online Via Zoom
  • Spaces left
    17

  Register

  June 28, 2023

  12:00 - 4:30 pm Eastern

  This course introduces a powerful, transparent process to identify and analyze key stakeholders for any engagement project – a critical step in an ethical and equity-centered engagement design. After understanding the theory and purpose, participants use short cases to practice stakeholder mapping. They learn how to identify and analyze the full spectrum of stakeholders, with special emphasis on underrepresented stakeholders who need additional outreach/support to ensure inclusive engagement. For each case, the group learns how to “clean” and finalize the map, and then discusses implementation challenges and how to overcome them.

  Learning outcomes:

  • Challenge: Design and implement equity-centered engagement processes for increasingly diverse communities 
  • Critical to success: Robust and comprehensive stakeholder identification and analysis (“stakeholder mapping”)
  • Course combines theory, practice, instructions, templates
  • Participants leave ready to conduct thorough, defensible stakeholder mapping that identifies underrepresented stakeholders, and use the results to plan and successfully implement inclusive engagement 

  Outline:

  • Introduction, overview, and grounding
  • Stakeholder mapping 
  • • Framing 
    • Process + Practice, Case 1 
    • IAP2 context: Code of Ethics 
    • Process + Practice, Case 2
  •  Close: Reflections, evaluation 

  Participants receive:

  • Detailed stakeholder mapping instructions 
  • Stakeholder mapping templates and examples 
  • Complete course content and notetaking document

  $200 Members  --  $275 Non Members  --  $125 Student Members. 
  

  PLEASE NOTE: IAP2 USA members must be logged into iap2usa.org as a member to register at the member rate.

  Members from other IAP2 regions need a code to register which can be obtained from info@iap2usa.org. 

   — Cancellation and Substitution policy —
  

  Trainer: Anne Carroll

  Anne Carroll has been a consultant and trainer in public involvement and strategic planning for many years, serving primarily the public sector in both the USA and Canada. She focuses on designing and implementing ethical and equity-centered stakeholder engagement on important public issues, reaching out to and engaging diverse groups of people and perspectives, and tackling complex and multi-stakeholder environments. She served for 16 years as an elected member of the citywide St. Paul, Minnesota Board of Education, and serves as a board or committee member with IAP2 USA and the Minnesota Chapter, and the Minnesota Education Equity Partnership.

  
  

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• IAP2's Fundamentals of Public Participation

  • Start
    June 29, 2023
  •  
    1:00 PM (EDT)
  • End
    June 30, 2023
  •  
    5:00 PM (EDT)
  • Location
    Online with Trainer Cathy Smith
  • Spaces left
    15
  • Registered
    5 registrants

  Register