Events Calendar

IAP2 USA offers training courses, networking events and other programs of interest and value to P2 practitioners. These events are presented by IAP2 USA alone, or in partnership with consultants and are listed on this calendar.


How do I register online? To register for an event, click on the event name, click on the registration link, then complete the registration page by filling in your information. You will be receiving a confirmation email soon after you have completed registration. 

How do I register offline? If online registration is not available please download the registration form and fax or mail it in to the appropriate location. Please note that some of our events are handled by chapters or independent consultants, and inquiries should be sent directly to them. 

Upcoming events

    • October 18, 2018
    • October 19, 2018
    • Chicago, IL

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    PUBLIC ANGER IS AN INCREASING FACT OF SOCIETY
    Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time, money, and destroyed credibility. 

    STRATEGIES FOR DEALING WITH OPPOSITION AND OUTRAGE IN PUBLIC PARTICIPATION is a new workshop based on the theories of Dr. Peter Sandman (www.psandman.com), creator of the "Risk = Hazard + Outrage" formula and a pre-eminent risk communication speaker and consultant. This course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

    This practical, hands-on workshop is a fresh 2-day mix of lecture, video, small and large group discussion and authentic, real world exercises that give you the answers, tools and ability to prevent problems, manage the tough public issues that you face and keep your organization on track and moving forward.

    TRAINER: John Godec

    John GodecJOHN GODEC is an IAF Certified Professional Facilitator, a course developer for both the original IAP2 Certificate program and newly revamped IAP2 Foundations program and the Emotion, Outrage and Public Participation course. He served as an original Master Trainer for IAP2 and as Vice President of IAP2 USA. He’s managed nearly 400 complex global projects over a 30-year career, facilitated more than 1,000 meetings and helped develop a risk and emergency communication protocol for the U.S. National Governors Association. John is a roster member of the U.S. Institute for Environmental Conflict Resolution, the former Director of Issues and Crisis Management for Motorola Corporation and former Communications Director for the Arizona Department of Environmental Quality.


    WHEN YOU TAKE THIS COURSE YOU WILL

    • Learn how to identify and access the root causes of public frustration, anger and outrage
    • Understand 12 factors of citizen emotion and be better able to predict and prevent public anger
    • Comprehend different strategies for the 4 kinds of risk communication
    • Learn the 6 main ways to prevent or reduce public wrath, to make room for reason and allow effective public engagement to take place

    YOU WILL LEARN

    • Strategies for managing public opposition
    • How to manage outrage in public participation
    • To use specific tools and techniques for working with the angriest people
    • Stakeholder analysis and motivations
    • How to remove the internal barriers to outrage management
    • How to ask questions with value and empathy
    • Who should do what—roles and responsibility
    • How your own attitude impacts public and stakeholder anger

    The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD. The discount is valid through theEarly Bird Deadline of September 12, 2018. The last day to register is October 3, 2018.

    AICP Credits
    AICP members can earn Certification Maintenance (CM) credits for this training.

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    • October 24, 2018
    • 11:00 AM - 11:45 AM (PDT)
    Register

    Some conversations are hard to have. Fear and discomfort build in your body and you avoid and procrastinate or pretend everything is fine. Sometimes you rush in with urgency, wanting to smooth things over, fix them, and make them better. Sometimes you go to battle stations, positioning the conversation so you have a higher chance of being on the “winning” side.

    None of this works.

    Instead, it usually makes a hard conversation harder; more divided, polarized, and disconnected from others. The more people involved, the harder the conversation can be. I believe that brave, honest conversations are how we solve the problems we face in our world - together.

    Remember, this is a webinar, so there is a two-stage process for registering. Your registration confirmation email will include a link to our webinar provider site. Just follow the instructions there to get your login information.


    In this webinar, we cover:

    • What is a Brave, Honest Conversation? Why have one? What can change because of a brave, honest conversation?
    • How do you have one? What do you need to think about and do?
    • How do you prepare yourself for a brave, honest conversation?

    In this Taster, you will:

    • Understand the mindset and actions that allow brave, honest conversations
    • Learn a step by step approach to having brave, honest conversations
    • Reflect on how to gather their courage for their next challenging discussion

    Your trainer:

    Stephani Roy McCallum is the Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and helps people ride it out to clearer skies. Steph is a Leadership Coach, Certified Professional Facilitator and a seasoned engagement leader specializing in conflict, high emotion and controversy. She has facilitated conversations on 5 continents, engaging people in dialogue on controversial projects, working with individuals, organizations and communities to transform conflict and create momentum for positive change. Stephani believes that the world needs a new kind of leader who shows up, takes a stand and changes the world for the better. Steph believes that brave, honest conversations are how we solve the problems we face in our lives, organizations and communities – together. 


    • October 24, 2018
    • 11:30 AM - 1:30 PM (PDT)
    • 9211 Oakdale Ave., Chatsworth, CA 91311

    Join the IAP2 USA Greater LA Chapter and DTSC in a discussion about "How to Approach P2 When Your Projects Never Seem to End!" and how to manage frustrations, expectations, and public engagement for those projects.

    **This event is FREE and Lunch will be provided (vegan and vegetarian options available)**

    RSVP to meholman@gmail.com by EOD Wednesday Oct. 17

    • October 29, 2018
    • November 02, 2018
    • Asheville, NC


    The Participation Company is please to present IAP2's Foundations in Effective Public Participation (5-Days) in Asheville, North Carolina, October 29 - November 02, 2018.

    • Planning for Effective Public Participation (3-Days) - October 29 - 31, 2018
    • Techniques for Effective Public Participation (2-Days) - November 1 - 2, 2018

    Early Bird Registration & Member Discount Deadline: September 14, 2018
    Last Day to Register: October 17, 2018

    More Information and to Register

    The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD on registrations received by the Early Bird deadline. 

    AICP Credits
    AICP members can earn Certification Maintenance (CM) credits for this training.

    Questions? Email Melissa Sparlin for more information.

    • November 13, 2018
    • 11:00 AM (PST)
    • Online
    Register

    "Victoria Encore" webinars are sessions that people who attended the 2018 IAP2 North American Conference told us would make great webinars. In the first one, Sam Imperati and Devin Howington ask the question, "Do public participation professionals have an obligation to help stakeholders find the truth or are we only obligated to capture their “truth?” This follows a Rand Corporation study released early this year, that noted the erosion of civil discourse and disengagement of individuals from civic institutions.

    Remember the two-stage process for taking part in this webinar. Your confirmation email will include the link to another site. Please fill in that form to receive your login information.

    • November 15, 2018
    • 12:00 PM - 1:30 PM (PST)
    • Conference call

    IAP2 USA board meetings are conducted by conference call on the third Thursday each month. Email info@iap2usa.org for meeting documents and call-in information.

    • November 22, 2018
    • 11:00 AM - 11:45 AM (PST)
    • online
    Register
    Planning and delivering effective meetings requires the ability to adjust to changing conditions. Experienced facilitators know that even the most carefully planned sessions can go off the rails. It’s essential for facilitators to develop the ability to hold their scripts loosely and to be nimble at the front of the room. They need the skills required to adapt to the unexpected, while maintaining a laser-sharp focus on achieving the session’s objectives.


    Participants will learn from the presenter’s 20+ years of stories, examples and experience of coping with the unexpected, equipping them with tips and tools to avoid similar mistakes.

    Please note that this is an adaptation of the longer Nimble Facilitator course.

    Remember that since this is a webinar, there is a two-stage process for registering. Your confirmation email will contain a link to our webinar provider's site. Please fill out the form there to receive your login information.

    Dr. Rebecca Sutherns, CPF is a dynamic speaker, engaging facilitator and astute strategist and coach with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller.

    • November 29, 2018
    • November 30, 2018
    • Denver, CO

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    PUBLIC ANGER IS AN INCREASING FACT OF SOCIETY
    Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time, money, and destroyed credibility. 

    STRATEGIES FOR DEALING WITH OPPOSITION AND OUTRAGE IN PUBLIC PARTICIPATION is a new workshop based on the theories of Dr. Peter Sandman (www.psandman.com), creator of the "Risk = Hazard + Outrage" formula and a pre-eminent risk communication speaker and consultant. This course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

    This practical, hands-on workshop is a fresh 2-day mix of lecture, video, small and large group discussion and authentic, real world exercises that give you the answers, tools and ability to prevent problems, manage the tough public issues that you face and keep your organization on track and moving forward.

    TRAINER: John Godec

    John GodecJOHN GODEC is an IAF Certified Professional Facilitator, a course developer for both the original IAP2 Certificate program and newly revamped IAP2 Foundations program and the Emotion, Outrage and Public Participation course. He served as an original Master Trainer for IAP2 and as Vice President of IAP2 USA. He’s managed nearly 400 complex global projects over a 30-year career, facilitated more than 1,000 meetings and helped develop a risk and emergency communication protocol for the U.S. National Governors Association. John is a roster member of the U.S. Institute for Environmental Conflict Resolution, the former Director of Issues and Crisis Management for Motorola Corporation and former Communications Director for the Arizona Department of Environmental Quality.


    WHEN YOU TAKE THIS COURSE YOU WILL

    • Learn how to identify and access the root causes of public frustration, anger and outrage
    • Understand 12 factors of citizen emotion and be better able to predict and prevent public anger
    • Comprehend different strategies for the 4 kinds of risk communication
    • >Learn the 6 main ways to prevent or reduce public wrath, to make room for reason and allow effective public engagement to take place

    YOU WILL LEARN

    • Strategies for managing public opposition
    • How to manage outrage in public participation
    • To use specific tools and techniques for working with the angriest people
    • Stakeholder analysis and motivations
    • How to remove the internal barriers to outrage management
    • How to ask questions with value and empathy
    • Who should do what—roles and responsibility
    • How your own attitude impacts public and stakeholder anger

    The Participation Company offers discounts to active members of IAP2 USA, AICP, ICMA and NCDD. The discount is valid through the Early Bird Deadline of October 17, 2018. The last day to register is November 14, 2018.

    AICP Credits
    AICP members can earn Certification Maintenance (CM) credits for this training.

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    • December 03, 2018
    • December 07, 2018
    • Salt Lake City, UT


    Hosted by the City of Salt Lake together with IAP2 USA Intermountain Chapter, the Participation Company presents IAP2's Foundations in Effective Public Participation (5-Days) in Salt Lake City, Utah, December 3 - 7, 2018.

    • Planning for Effective Public Participation (3-Days) - December 3 – 5, 2018
    • Techniques for Effective Public Participation (2-Days) - December 6 – 7, 2018

    Early Bird Registration & Member Rate Deadline: October 26, 2018
    Last Day to Register: November 21, 2018

    More Information and to Register

    The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD. The discount is valid through the Early Bird Deadline of October 26, 2018. The last day to register is November 21, 2018.

    AICP Credit
    AICP members can earn Certification Maintenance (CM) credits for this training.

    Questions? Email Melissa Sparlin for more information.

    • December 11, 2018
    • Online
    Register

    It's our annual panel discussion on the tools and trends in Digital Engagement. What's new? What's on the horizon? What's been tried and found wanting? Join some of the leaders in the industry -- Colin Ellis of Bang the Table, Patrick Grégoire of Borealis, Anna Hauskins from Social Pinpoint and Joseph Thornley and Marcelo Bursztein of 76engage. Bring your questions, comments and observations!

    Remember the two-stage process: your registration confirmation email will include a link to our webinar provider site. Please fill in the form there to receive your login information.

    • December 13, 2018
    • 12:00 PM - 1:30 PM (PST)
    • Conference call

    IAP2 USA board meetings are conducted by conference call on the third Thursday each month. Email info@iap2usa.org for meeting documents and call-in information.

    • January 08, 2019
    • 11:00 AM
    • online
    Register

    Reaching as many people as effectively as possible is vital in any public participation process, and that's especially true when an area is demographically diverse. TriMet, the public transportation agency serving the Portland, Oregon, region, had to "reach people where they were" as it expanded a transit service through neighborhoods of historically under-represented residents. The city of Surrey, BC, had to reach out to a wide range of ethnicities and interests in updating its Parks, Recreation and Culture Strategy. Join us and find out how these processes accomplished it: they won the IAP2 Canada and IAP2 USA (respectively) Core Values Awards for Respect for Diversity, Inclusion and Culture.

    Remember the two-stage process when registering. Your confirmation email will contain a link to our webinar service provider. Follow that link and fill in the form to receive your login information.


    • January 25, 2019
    • 11:00 AM - 11:45 AM (PST)
    • online
    Register



    Does this sound familiar?

    Are your projects failing to move forward  because of public opposition? Are you faced with an angry public at meetings? Is decision-making stalled because of polarized viewpoints?

    Continuing to do the same thing over and over again expecting a different result isn’t helping. It’s time to understand what is triggering the outrage and opposition so you can work with it, address it and find new ways of moving forward.

    Because this is a webinar, remember the two-step process for registering. Your confirmation email will include a link to our webinar provider's site. Please fill out the form there to receive your login information.



    Stephani Roy McCallum is the Chief Storm Rider at the Courageous Leadership Project where she steps into the storm if high emotion and conflict, and helps people ride it out to clearer skies. Steph is a Leadership Coach, Certified Professional Facilitator and a seasoned engagement leader specializing in conflict, high emotion and controversy. She has facilitated conversations on 5 continents, engaging people in dialogue on controversial projects, working with individuals, organizations and communities to transform conflict and create momentum for positive change. Stephani believes that the world needs a new kind of leader who shows up, takes a stand and changes the world for the better. Steph believes that brave, honest conversations are how we solve the problems we face in our lives, organizations and communities – together.


    • January 28, 2019
    • February 01, 2019
    • Phoenix, AZ


    The Participation Company is please to present IAP2's Foundations in Effective Public Participation (5-Days) in Phoenix, Arizona, January 28 - February 1, 2019.

    Planning for Effective Public Participation (3-Days): JANUARY 28-30, 2019
    Techniques for Effective Public Participation (2-Days): JANUARY 31 - FEBRUARY 1, 2019

    Early Bird Registration & Member Rate Deadline: December 18, 2018
    Last Day to Register: January 16, 2019

    More Information and to Register

    The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD on registrations received by the Early Bird deadline. 

    AICP Credits
    AICP members can earn Certification Maintenance (CM) credits for this training.

    Questions? Email Melissa Sparlin for more information.

    • February 21, 2019
    • 11:00 AM - 11:45 AM (PST)
    • online
    Register

    Reconciliation between Indigenous and all Canadians is a frequent topic in news headlines, political speeches, and communities across the country. Through their 94 Calls to Action, the Truth and Reconciliation Commission offered a roadmap to Canadians on the way forward to a more inclusive, productive, and engaged society. So where do public participation professionals and the practice of P2 fit in this reconciliation journey? Join Indigenous Engagement specialists Teneya Gwin and Anne Harding to explore the intersection between reconciliation and public participation and advance your own reconciliation journey in the process.

    Remember: because this is a webinar, there is a two-stage process for registering. Your confirmation email will include the link to our webinar provider's site, where you will find a short form to fill out. When you do that, you'll receive your login information.

    Anne Harding is the Owner of Forum Relations and has been practicing in the field of Indigenous Engagement for over a decade, working with over 60 Indigenous communities from across Canada since 2005. She developed and currently coordinates the Indigenous Awareness learning program at Suncor Energy, and has been co-trainer for the foundations course in the program for the last seven years. Anne has a Master of Arts in Corporate-Aboriginal Relations, is an IAP2 Certified Public Participation Professional (CP3), Past-President of IAP2 Canada, and currently coordinates IAP2 Canada’s Indigenous Engagement Community of Practice.


    Teneya Gwin is the Owner of Eleven Eleven Consulting and has worked with the Indigenous communities of Alberta for over a decade. She is the Calgary Public Library’s first ever Indigenous Services Design Lead, building relationships and developing learning and engagement programs to support the library’s efforts in Indigenization and reconciliation. Teneya’s drive is to bring communities together. Teneya is sixth generation Metis and a member of the Cunningham Clan on her mother’s side and a descendant from the Michele Band and Ferguson Clan on her father’s side. She is a proud Metis woman with a passion to bring awareness and education to Indigenous culture and history.


    • February 25, 2019
    • February 26, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20
    Register

    IAP2’s Strategies for Opposition and Outrage in Public Participation course is a hands-on workshop that will show you how and why the public is angry and mistrusts you and your organization. This course is based on the theories of Dr. Peter Sandman (www.psandman.com), creator of the "Risk = Hazard + Outrage" formula and a pre-eminent risk communication speaker and consultant.

    This two-day workshop will change the way that you think about and engage the public and change the way that they see you and your organization. You’ll learn how to involve the public on tough issues and keep your organization and career on track. 

    Note: This course was formerly known as Emotion, Outrage & Public Participation.

    PLEASE NOTE:International IAP2 members require a code to register. Please contact info@iap2usa.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    Participants who complete the Strategies for Dealing with Opposition and Outrage in Public Participation course will be able to

    • Understand the critical importance of managing people’s emotions and reactions as well as the core issues when engaging the public
    • Recognize the factors that cause people to be angry or frightened
    • Be able to predict when conditions exist that are likely to trigger anger and fear
    • Work to mitigate the conditions that are more likely to cause people to become angry or fearful
    • Fully understand, be able to practice – and help others to practice the kinds of behavior that are most effective in mitigating people’s anger, fear and emotional reactions
    • Know the differences among emotion, ego and greed and better understand how to recognize the real problem that they need to solve

    Trainer: John Godec

    John GodecJohn Godec his an IAF Certified Professional Facilitator (CPF), coach and consultant. He’s a developer of both the IAP2 Foundations and newly revamped Outrage Strategies courses, Master Certified Public Participation Professional (MCP3) and adjunct professor at Indiana University. Godec’s a roster member of the U.S. Institute for Environmental Conflict Resolution, trained thousands, facilitated and managed thousands of meetings, workshops and projects throughout the America’s, the Caribbean, Europe, Australasia, South Africa and Middle East. He’s the past Communications Director of the Arizona Department of Environmental Quality and former Director of Issues and Crisis Management for Motorola Corporation.

    Register

    #Schedule at a Glance   

    • February 25, 2019
    • February 26, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 19
    Register

    This intermediate level two day course will provide the guidance, skills and knowledge necessary to become comfortable with all the critical elements of facilitation for public and stakeholder engagement. Participants will learn facilitation skills to deal with emotion, expand positive participation, identify and build common ground and move discussion forward. This course emphasizes the planning and designing of facilitated public involvement events and has a practicum component that gives all participants ample opportunity to facilitate in a supportive and constructive environment.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    By the end of this course, participants will: 

    • Understand the specific application of facilitation to public involvement and stakeholder relations
    • Identify and use the skills, behaviours and attitudes required by a facilitator
    • Learns tools and techniques used by a facilitator
    • Create and design effective group process and manage group dynamics
    • Deal with emotionally charged situations and resolve conflict
    • Facilitate a values-based process

    Course Agenda

    Day 1
    8:30 Welcome and Introduction
    • Trainer and participant introductions
    • Session expectations and understanding what people want to achieve
    • Understanding people’s personal experience with the topic
    • Icebreaker exercise
    • Course objectives
    9:00
    What is facilitation?
    • Facilitation warm-up exercise
    • What went well, what could be improved debrief
    10:00 Morning Refreshment Break
    10:15 Creating a Conducive Space and 3 Factors of a Positive Facilitated Experience
    • Key things a facilitator needs to do to create a good environment for facilitation
    • Physical, emotional and intellectual factors
    11:15 Creating a Conducive Space – Establishing Ground Rules
    • Developing a Conversation Checklist
    11:30 Competencies of Facilitation – Skills, Behaviours and Attitudes
    • Behaviours and attitudes a facilitator needs to develop
    • Selection of four key concepts group exercise
    12:00 Lunch
    1:00
    Con’t: Competencies of Facilitation – Skills, Behaviours and Attitudes
    • Four core skills of a facilitator
    • Asking open ended questions
    • Understanding empathetic response – video and group discussion
    2:15 Understanding & Managing Group Dynamics
    • Exercise on group dynamics and the impact on interaction and forward momentum
    • Roles to leverage and roles to intervene
    3:15
    Afternoon Refreshment Break
    3:30 Identifying Values and Working to Common Ground
    • Determining the common values, interests and needs that drive difference of opinion
    • Ensuring a values-based conversation
    • Questions to ask
    4:15 Closing & Reflection
    • What stands out for you and what would you like to explore further tomorrow?

    Day 2
    8:30 Welcome back & what do we remember?
    • Focused conversation exercise
    • Agenda review
    8:50
    Identifying & Dealing with Emotionally Charged Situations, Conflict & Controversy
    • Defining conflict
    • Facilitation challenges when dealing with emotion
    • Tools for embracing an emotionally charged conversation or participant
    9:45 Morning Refreshment Break
    9:45 Facilitating Emotion
    • Facilitation fishbowl exercise
    10:45 Planning & Preparation for Facilitated Event: Laying the Foundation
    • Key steps for planning
    • Laying the foundation
    • Project initiation meeting simulation
    11:25 Planning & Preparation for Facilitated Event: Preparing the Framework
    • Creating a purpose statement and determining objectives
    • Facilitated event planning template
    11:55 Planning & Preparation for Facilitated Event: Build Your Process
    • Flow and meeting elements
    • Process design
    12:15 Lunch
    1:00 Preparation for Practicum
    • Pulling all the learning together into a comprehensive plan that includes community identification, approaches, goals, objectives, priorities and techniques
    • Creating an approach for community led long-term recovery and increased resilience over time
    • Documenting the plan
    2:00 Practicum Group Presentations
    4:00 Closing and Reflection
    • Evaluation

    Kim HyshkaKim Hyshka, based in Edmonton AB, is a Principal with Dialogue Partners Inc. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. Experienced in both large and small-scale projects, she has facilitated community forums in large urban centers as well as walked pipelines with Elders in the remote wilderness. Kim is an active member of IAP2 Canada and is a licensed IAP2 Foundations trainer and co-develops and trains Dialogue Partners’ courses.

    Erin PoteErin brings her background as a teacher, along with skills and experience as a facilitator on complex, emotional issues. She is a trainer and developer of Dialogue Partners’ courses and advanced training programs in Public Engagement. She has assisted in the design and delivery of countless client custom courses and regularly supports the creation of new material and exercises for these courses. She specializes in design and implementation techniques for public participation that support a shift from conflict to constructive participation. She regularly teaches courses and workshops on techniques for high emotion public participation, including photo voice and Socratic circle.

    #Schedule at a Glance   

    • February 25, 2019
    • February 26, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 16
    Register

    How to design and host effective online engagement

    We know that online tools reach new participants and enable different kinds of conversation. But, it’s an emerging field and there is still much trial and error, so this course will give you a leg up by examining what’s worked and what’s failed. This interactive course will teach you to create social media campaigns that gather input creatively, enable collaborative online interactions, and sustain participation over time. You'll also learn how to use social media for participant recruitment, and how to integrate mobile communication into your participation strategy. Bring your computer; this course gives you an opportunity to experience both the host and participant sides of online participation.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will:

    • Define objectives for their engagement efforts and understand how to apply these objectives to develop an online participation strategy
    • Use simple online tools to “listen” to what people are saying online about a project’s key issues and people
    • Begin to write content that is appropriate for social media public participation projects and understand the importance of two-way communication in this medium
    • Identify challenges to participation in digital environments and be aware of approaches that may address these challenges
    • Recognize the value and capacity of online advertising
    • Begin to design an online strategy to engage people at all depths of involvement and at various stages of the project
    • Design a simple measurement and evaluation plan for their online engagement efforts


    Agenda


    Day 1
    8:30 Welcome
    • Objective driven engagement
    • Online listening and response policies
    10:15
    Break
    10:30 Demographics and behaviors of Americans online Digital divide
    • Effective social media content production
    12:00 Lunch
    1:00 Foundational online tools: website and email, email report
    • Making sense of online input
    2:30 Break
    1:00
    Experiencing online participation tools as the user
    • Planning steps for community engagement in recovery processes
    • Incorporating lessons learned and best practices into your work
    4:00 Adjourn



    Day 2
    8:30 Review (optional) homework
    • Building online audiences
    10:15
    Break
    10:30 Online advertising
    • Designing for different audiences
    12:00 Lunch
    1:00 Mobile engagement
    • Comprehensive engagement
    2:30 Break
    2:45 Responding to Key Challenges
    4:00 Adjourn


    Trainer: Susanna Haas Lyons

    Susanna Haas Lyons, M.A., is a civic engagement specialist. Bridging online and face-to-face methods, she has worked for over 15-years on large and complex engagement projects across North America. Susanna designs participation strategies, facilitates complex meetings, and provides training for better conversations between decision-makers and those most impacted by the issue. Susanna is a judge for IAP2 Canada’s annual Core Values Awards, which recognize excellence and innovation in public participation. susannahaaslyons.com.

    #Schedule at a Glance   

    • February 25, 2019
    • February 26, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20
    Register

    In September 2017, Alan Beattie presented DRUMBEAT® as a P2 tool or technique at the North American IAP2 conference held in Denver. Based on the extremely positive response both during and post the conference, Alan (Holyoake) has developed a two day DRUMBEAT® for Public Participation / Community Development course.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    This course provides participants with:

    • The Drumming skills required to utilise this unique and engaging technique
    • The knowledge and format/information to run a comprehensive program suitable for projects requiring comprehensive engagement and/or community development
    • Tips and tricks on how to use DRUMBEAT for one off P2 sessions, events, ice-breakers etc.


    Course Overview

    DRUMBEAT® is an evidence-based social emotional learning program, incorporating hand-drumming, proven to build resilience and show measurable changes in social behaviour. An acronym for Discovering Relationships Using Music, Beliefs, Emotions, Attitudes and Thoughts, the program focuses on social connection through teamwork.

    This is achieved using a combination of five core elements:

    • Core Rhythms
    • Rhythm Games
    • Discussion
    • Improvisation
    • Performance

    The core DRUMBEAT® program is structured across ten sessions. Each session is centered on relationship themes including identity, teamwork, communication, values and managing emotions. Participants work as a team to set and enforce group boundaries, discuss social issues through rhythm analogies and prepare for the group performance.

    This two day course has adopted the key principles, structure/format and evidence the DRUMBEAT® has accrued over the past decade and modified the content and approach so that it is suitable as public participation technique/tool.

    Trainer(s): Alan Beattie & Dee Brooks

    Alan BeattieAlan Beattie, is the Social Enterprise Manager at Holyoake, Perth, Western Australia. Alan has been an IAP2 accredited trainer since 2005 delivering training both within Australia and internationally.
    Alan has worked in a range of sectors in both a public participation and community/ economic development context: Indigenous people, refugees, sport & recreation, health (physical and social/emotional wellbeing), arts and infrastructure to name but a few.
    Alan commenced his role at Holyoake in January 2017 and has linked his P2 knowledge and skills with Holyoake’s award winning DRUMBEAT program to develop a new and highly innovative public participation / community development technique.

    SDee BrooksDee Brooks is the Director of the Jeder Institute and a Holyoake, DRUMBEAT Master Trainer. She is a passionate and highly energetic international community engagement and development trainer who also provides professional facilitation and keynote addresses for conferences, forums and events across the globe.
    Dee is a founding member and Facilitator of the Asset Based Community Development (ABCD) Asia Pacific Network, an ABCD trainer and consultant, an Art of Hosting trained facilitator, a Flow Game Host and a DRUMBEAT Facilitator.
    Dee is an International Faculty Member & Board Member of the ABCD Institute based at Northwestern University, Chicago, U.S.A. and a Steward of the international ABCD in Action Network.

    #Schedule at a Glance   

    • February 25, 2019
    • February 27, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 21
    Register

    The landscape of global public participation is changing and a proven framework for public participatio is essential. Whether new to the public participation process or an advanced practitioner, this training will provide you with the proven structure, techniques, and knowledge you need to be successful. You will delve into your own challenges and those of your fellow learners as you discover the essential elements of effective public participation planning and become skilled at developing a detailed public participation plan.

    This course is a prerequisite for the subsequent module, Techniques for Effective Public Participation.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this three-day course, participants will:

    • Define public participation and understand its value, risks and benefits
    • Understand how to integrate public participation into decision-making processes
    • Design, deliver and evaluate effective public participation planning processes
    • Select appropriate techniques that align with public participation objectives
    • Develop appropriate public participation objectives that clarify the public’s role and are aligned with and support the decision process
    • Identify stakeholders and their needs and expectations, and select ways to effectively engage them in a decision process
    • Evaluate public participation processes being used and outcomes achieved

    Professional Certification/Credits

    Trainer: Mary Hamel

    Mary HamelMary has over 20 years as a full-time public participation manager, primarily in a state environmental and natural resources agency, designing and running P2 projects as well as providing training and mentoring for staff and management.

    A respected and sought-after trainer, Mary has been a certified trainer and course developer for the International Association for Public Participation (IAP2) since 2000, delivering training in 8 countries on 5 continents. As an adjunct associate professor, she teaches a university graduate seminar in public participation and as a member of IAP2’s faculty she has trained and mentored new IAP2 trainers.

    Schedule-at-a-Glance

    • February 27, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 19
    Register

    Building on IAP2’s Strategies for Outrage and Opposition (but not a pre-requisite) this highly participatory course will have participants uncover what’s driving emotion and outrage in P2 processes and discover what triggers these natural responses. Through exercises, discussion and multi-media presentation, participants will learn about AND PRACTICE highly effective, collaborative strategies to transform conflict and outrage and create an environment for constructive engagement.

    • Explore skills and tools to embrace high emotion and outrage in public settings
    • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
    • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
    • Focus on encouraging positivity, generosity and civil discourse in high stakes conversations

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    By the end of this course, participants will: 

    • Participants will explore skills and tools to embrace high emotion and outrage in public settings
    • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
    • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
    • Understand and identify some of the triggers for emotion, and practice strategies to support people in constructive engagement
    • Provide participants an opportunity to understand the tools and how they would be useful in different projects and with different stakeholders

    Trainers:

    Kim HyshkaKim Hyshka, based in Edmonton AB, is a Principal with Dialogue Partners Inc. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. Experienced in both large and small-scale projects, she has facilitated community forums in large urban centers as well as walked pipelines with Elders in the remote wilderness. Kim is an active member of IAP2 Canada and is a licensed IAP2 Foundations trainer and co-develops and trains Dialogue Partners’ courses.

    Erin PoteErin brings her background as a teacher, along with skills and experience as a facilitator on complex, emotional issues. She is a trainer and developer of Dialogue Partners’ courses and advanced training programs in Public Engagement. She has assisted in the design and delivery of countless client custom courses and regularly supports the creation of new material and exercises for these courses. She specializes in design and implementation techniques for public participation that support a shift from conflict to constructive participation. She regularly teaches courses and workshops on techniques for high emotion public participation, including photo voice and Socratic circle.

    #Schedule at a Glance   

    • February 27, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20
    Register

    Ample, credible, global research shows that people’s trust in virtually all large institutions and organizations is at its lowest point in recent history and it continues to drop. Engaging the public in making reasoned, rational decisions requires a level of mutual trust. The growing lack of institutional and expert credibility makes the job of the public engagement professionals working in or representing these organizations a major challenge. This course explores the reasons for mistrust and the behaviors, tactics and tools used to maintain, grow or rebuild public trust in technical expertise and public policy for the greater good.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    During this one-day course, participants will:

    • Develop an understanding and appreciation of how and why trust in authority, government and experts erodes.
    • Understand how easily trust can be lost.
    • Recognize the importance of maintaining trust and the difficulty of (re)building it when it’s lost.
    • Realize the relationship of trust and authentic engagement.
    • Learn about how and why complex ideas and science increase mistrust and how to make complicated concepts simpler, more understandable and trusted.
    • Learn the difference between two-dimensional vs. three-dimensional engagement and trust.
    • Know how to communicate in ways that get ideas to stick and to build trust.
    • Learn the structure of great messaging and how to adapt it to their own situations and projects.

    Course Outline

    This course will conver the following:

    • The current erosion and growing importance of soft (people/communication )skills in the workplace
    • Reserarch surrounding public trust and credibility.
    • The illusion of communication
    • Develping three dimensional communication
    • The critical element of relationships
    • The building blocks of communcation that works, sticks and motivates.
    • The curse of knowledge and how to manage it.
    • Building messages that work for all media and delivery.

    Trainer: John Godec

    John GodecJohn Godec his an IAF Certified Professional Facilitator (CPF), coach and consultant. He’s a developer of both the IAP2 Foundations and newly revamped Outrage Strategies courses, Master Certified Public Participation Professional (MCP3) and adjunct professor at Indiana University. Godec’s a roster member of the U.S. Institute for Environmental Conflict Resolution, trained thousands, facilitated and managed thousands of meetings, workshops and projects throughout the America’s, the Caribbean, Europe, Australasia, South Africa and Middle East. He’s the past Communications Director of the Arizona Department of Environmental Quality and former Director of Issues and Crisis Management for Motorola Corporation.

    #Schedule at a Glance   

    • February 27, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20
    Register

    P2 continues to evolve from one-time events to a culture of engagement. Just like our physical roads, bridges, and pipes, our P2 “infrastructure” needs a solid framework to deliver meaning and value. To support that evolution, participants assess the strengths and weaknesses of P2 infrastructure including local policies, professional practices, resources and capabilities, and performance -- grounded in IAP2 Core Values/Code of Ethics. Working in teams, participants assess their communities using a robust P2 Audit Worksheet with critical questions and clear guidance; learn to interpret their findings; and draw from best practices, case studies, and innovations to create an Action Plan to upgrade P2 infrastructure.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    Drawing from theory, multiple examples, and best practices, at the end of this course participants will be able to:

    • Understand the value and importance of good P2 in improving community decisions
    • Ground P2 in ethical foundations
    • Audit their community’s P2 infrastructure, looking at local policies, professional practices, resources and capabilities, and performance
    • Develop a prioritized Action Plan to upgrade their P2 infrastructure
    • Identify and overcome organizational barriers to change

    Trainer(s): Marijoan (MJ) Bull & Anne Carroll

    MJ BullMarijoan Bull, PhD, AICP, has over 30 years of professional planning experience, conducting planning, management, community engagement, implementation, and evaluative activities. This includes municipal, regional, and non-profit work. In addition, she is Professor Emerita of Westfield State University, having co-authored a textbook, Housing in America: An Introduction, taught regional planning courses for 11 years, and conducted academic and civic engagement research in the areas of sustainability, housing, and neighborhood revitalization. She is active in IAP2 USA, the American Planning Association, and is a certified planner.

    Anne CarrollAnne Carroll has been a consultant and trainer in public involvement and strategic planning for many years serving both public and nonprofit sectors. She focuses on designing and implementing inclusive and substantive stakeholder engagement on important public issues, reaching out to and engaging diverse groups of people and perspectives, and tackling complex and multi-stakeholder environments. She served for 16 years as an elected member of the citywide St. Paul Board of Education, and serves as a board member or committee chair with the International Association for Public Participation USA and the Midwest Chapter, Minnesota Education Equity Partnership, and E-Democracy.org. See more information at www.carrollfranck.com.

    #Schedule at a Glance   

    • February 28, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 19
    Register

    Effective dialogue, relationship-building, and shared learning are the centerpieces of effective public participation meetings or events. Creating effective forums for dialogue and learning require. This course explores the fundamentals required to design and implement genuine dialogue, how people communicate and the environments in which real dialogue can take place. We will discuss the Six P’s of successful planning and present a wide range of options for better meetings and better outcomes. Course topics include understanding why traditional public meetings fail, reinventing the public meeting, characteristics of effective dialogue. how to establish an environment for effective dialogue, and the foundations for effective meeting design, management, and facilitation.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this course, participants will:

    • Recognize what is required to design effective public meetings.
    • Be able to design a meeting that meets the needs of the sponsor and the audience.
    • Recognize what is required to provide an environment for genuine stakeholder dialogue
    • Understand the range of tools and techniques available to make meetings come alive
    • Learn how to focus your planning to meet the needs of your stakeholders

    Trainer: Douglas Sarno

    Doug SarnoDoug Sarno has over 30 years of public participation experience, facilitating thousands of public meetings, dozens of stakeholder advisory boards and many national and international stakeholder forums. He has trained professionals in a wide range of topics in over a dozen countries. He was an original designer of the IAP2 Foundations Training, which he has taught to thousands of students. He has developed many innovative approaches and tools in participation, including the IAP2 Spectrum and the USEPA public participation guide and video training. He served as IAP2 Executive Director of IAP2 and holds a B.S. in Civil Engineering and an M.B.A.

    #Schedule at a Glance   

    • February 28, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20
    Register

    The course focuses on the development of a consistent and strategic approach to community engagement that includes online tools, designed to broaden reach. We will review strategies and tactics appropriate for choosing the right tools for the right population, at the right time. Participants will work through a ten-step checklist to design a public participation process and leave with a toolkit to assess and build individual and organizational consultation capability. We will utilize online engagement tools as a part of the course material so attendees are encouraged to bring laptops or tablets if preferred over phones.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    During this one-day course, participants will:

    • Examine current processes and how they impact your organization and the community
    • Address the value of an organizational framework for community engagement
    • Identify where and how online tools can enhance your projects
    • Look at audience identification, tool selection, the management of risks and analysis of results
    • Initiate the development of a strategic checklist for your organization’s engagement processes
    • Debrief and evaluate the course as viewed as a potential course for future IAP2 or other host deployment

    Course Outline

    Participants will utilize a scenario for the exercises provided throughout the day though they may also opt to work within the parameters of an actual project they are involved in, if they prefer. The material will correspond with either approach. Participants will be asked to get into small groups (presumably groups of four though this may change given exact number of attendees; four is the largest number for small groups). Each will share the project pending for them, if chosen, and some detail about the potential community engagement process. Others will refer to the provided scenario or partner with attendees working on actual projects.

    Trainer: Amanda Nagl

    Amanda NaglAmanda Nagl has led community conversations and engagement efforts in three of Colorado’s front-range cities as a professional problem solver, in local government, for almost 20 years. Her work now is to assist governments in the creation of consistent, comprehensive community engagement strategies, utilizing online tools as a mechanism for inclusion. Amanda has degrees in Psychology and Organizational Leadership and Human Resources; graduated from Colorado Chiefs of Police Command School and IACP Leadership in Police Organizations. Her work in Restorative Justice has been recognized by Harvard as a “Bright Idea in Government.”

    #Schedule at a Glance   

    • February 28, 2019
    • March 01, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 22
    Register

    Once you have completed the planning course, you are ready to add dozens of practical tools and methodologies to your public participation toolkit—powerful techniques you can put to immediate use in your next project. This module breaks down specific methods, exploring not only what each is, but how and when to use it – the strengths, weaknesses and needed resources. The course combines discussion, presentation, exercises and practice using varying techniques to give you a full understanding of the range of techniques and how to choose, modify and evaluate techniques for the most effective public participation.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will:

    • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies
    • Assess and select techniques to meet identified public participation objectives
    • Modify and combine techniques to meet various objectives and circumstances
    • Determine the skills and resources needed to use different techniques effectively
    • Evaluate their use of varying public participation techniques

    Professional Certification/Credits

    Trainer: Mary Hamel

    Mary HamelMary has over 20 years as a full-time public participation manager, primarily in a state environmental and natural resources agency, designing and running P2 projects as well as providing training and mentoring for staff and management.

    A respected and sought-after trainer, Mary has been a certified trainer and course developer for the International Association for Public Participation (IAP2) since 2000, delivering training in 8 countries on 5 continents. As an adjunct associate professor, she teaches a university graduate seminar in public participation and as a member of IAP2’s faculty she has trained and mentored new IAP2 trainers.

    Schedule-at-a-Glance

    • February 28, 2019
    • March 01, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 15
    Register

    Engaging Underrepresented Stakeholders

    As project stakeholders become increasingly diverse (in all ways), practitioners are challenged to design and implement robust and inclusive engagement processes that successfully and authentically engage all communities. Participants leave this highly-participatory and practical course with a deeper understanding of the spectrum of diversity, skills and tools to design robust and inclusive engagement processes, and explicit guidance on how to develop a comprehensive and effective implementation plan using the right tools and techniques – plus a great cohort of colleagues to help you with this work over time.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy



    Learning Objectives

    At the end of this two-day course, participants will:

    • Appreciate the spectrum of diversity and understand the value and critical importance of bringing multiple perspectives forward to address complex community issues
    • Learn how to define clear engagement objectives for increasing and deepening diversity within public engagement efforts
    • Gain experience in stakeholder identification and appropriate participation tools
    • Understand the essential art and science of engagement design, and how to translate that into effective and successful implementation
    • Develop ethical and effective approaches and techniques for supporting and engaging diverse participants
    • Explore underrepresentation, how to recognize and explain it, and what to do to ensure all stakeholder voices are heard
    • Understand how to evaluate and redesign during implementation
    • Know how to translate new learnings into successful and inclusive practice


    Course Overview

    Day 1

    Introduction and Background

    Trainer Background Information

    Course Overview

    Learning Objectives

    Course Evaluation

    Awareness: Seeing and Hearing Diversity

    Awareness-Raising Exercise

    “Voices from the Other Side” Segment 1 Transcripts

    Reflections “Voices from the Other Side” (Segment 1)

    Walking the Talk: Designing for Diversity

    Authentic Design Overview

    P2 Provides Essential Support

    IAP2’s Public Participation Spectrum

    IAP2’s Core Values for the Practice of Public Participation

    “Voices from the Other Side” Segment 2 Transcripts

    Reflections “Voices from the Other Side” (Segment 2)

    Authentic Design Process (graphic)

    Authentic Design Process

    Stakeholder Identification and Analysis

    Authentic Design Tool: Exploring/Addressing the Spectrum of Diversity

    Authentic Design Tool: Examples of Spectrum of Diversity

    Authentic Design: Case 1 Instructions

    Case 1: +++

    Authentic Design: Case 2 Instructions

    Case 2: +++


    Day 2

    (continuation of…) Walking the Talk: Designing for Diversity

    Authentic Design: Case 3 Instructions

    Case 3: +++

    Making it Work: Completing your Plan; Selecting Tools; Monitoring, Redesigning, and Evaluating during Implementation

    Creating a Stakeholder Engagement Plan

    Overview

    Sample Outline and Format

    Selecting Tools and Techniques

    Examples of Engagement Techniques by Engagement Level, Objective, Group Size

    Tools and Techniques: Exercise

    Monitoring, Redesigning, and Evaluating during Implementation

    Evaluation Exercise

    Close: Reflections and Echoes


    Trainer: Anne Carroll

    Anne Carroll has been a consultant and trainer in public involvement and strategic planning for many years serving both public and nonprofit sectors. She focuses on designing and implementing inclusive and substantive stakeholder engagement on important public issues, reaching out to and engaging diverse groups of people and perspectives, and tackling complex and multi-stakeholder environments. She served for 16 years as an elected member of the citywide St. Paul Board of Education, and serves as a board member or committee chair with the International Association for Public Participation USA and the Midwest Chapter, Minnesota Education Equity Partnership, and E-Democracy.org. See more information at www.carrollfranck.com.

    #Schedule at a Glance   

    • February 28, 2019
    • March 01, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20
    Register

    Evaluation should always be useful, and this introductory course will cover theories and practical strategies to help you evaluate your public participation efforts. In this hands-on course, you will apply foundational tools like logic models, examine the differences between process and impact evaluation, and review the components of an evaluation plan. You will craft evaluation questions, and identify indicators and sources of information to help you answer those questions. Overall, you will learn how to employ evaluative thinking as a learning strategy, in order to strengthen your work and achieve greater impact.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will:

    • Describe the principle of utilization-focused evaluation and its importance
    • Determine the most appropriate type(s) of evaluation for a P2 project
    • Populate a logic model and use it to structure an evaluation plan
    • Specify indicators and sources of data to help measure an objective of P2
    • Craft evaluation questions
    • Apply best practices in survey question writing
    • Determine appropriate uses of participatory evaluation
    • Identify the challenges to evaluation


    Course Overview


    Agenda
    Day 1
    8:35 Welcome
    • Course overview & introductions
    • Benefits and barriers to evaluation
    • Types of evaluation
    10:00 Break
    10:15 Introduction to Logic Models
    12:00 Lunch
    1:00 Brainstorm evaluation issues
    • Designing an evaluation plan
    2:30
    Break
    2:45 Evaluation planning, continued
    • Wrap up
    4:00 Adjourn


    Day 2
    8:35 Welcome back
    • Evaluation issues: context, process and impact
    • Evaluation Framework: questions, indicators and data sources
    10:30 Break
    10:45 Evaluation framework, continued
    • Realistic evaluation plans
    12:00 Lunch
    1:00 Data collection methods including creative tools
    2:45 Analyzing and presenting evaluation data
    • Application to your own work
    • Wrap Up
    4:00 Adjourn

    Trainer: Susanna Haas Lyons

    Susanna Haas LyonsSusanna Haas Lyons, M.A., is a civic engagement specialist. Bridging online and face-to-face methods, she has worked for over 15-years on large and complex engagement projects across North America. Susanna designs participation strategies, facilitates complex meetings, and provides training for better conversations between decision-makers and those most impacted by the issue. Susanna is a judge for IAP2 Canada’s annual Core Values Awards, which recognize excellence and innovation in public participation.susannahaaslyons.com.

    #Schedule at a Glance   

    • March 01, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20
    Register

    Ask yourself these three questions:

    • Are you running out of constructive ways to bring people together in conversation?
    • Are you hearing from the same people over and over again and consistently struggling to hear from diverse voices?
    • Do you value strong relationships and building community participation capacity?

    Join us for an interactive session, where you can fill your toolbox with some new, innovative and effective public engagement techniques that will help you host brave, powerful conversations, achieve objectives and create momentum radical change.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will:

    • Receive a participatory and interactive session that introduces four tools to bring people together in meaningful ways that create powerful experiences
    • Understand the design and implementation of each technique and how it would be useful in different projects, conversations and applied with different stakeholders
    • Experience the tool such that they will be able to modify, design and customize the technique to suit specific needs and circumstances
    • Walk away with the excitement, motivation and know-how to try something different

    Trainer(s): Kim Hyshka & Erin Pote

    Kim HyshkaKim Hyshka, based in Edmonton AB, is a Principal with Dialogue Partners Inc. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. Experienced in both large and small-scale projects, she has facilitated community forums in large urban centers as well as walked pipelines with Elders in the remote wilderness. Kim is an active member of IAP2 Canada and is a licensed IAP2 Foundations trainer and co-develops and trains Dialogue Partners’ courses.

    Erin PoteErin Pote brings her background as a teacher, along with skills and experience as a facilitator on complex, emotional issues. She is a trainer and developer of Dialogue Partners’ courses and advanced training programs in Public Engagement. She has assisted in the design and delivery of countless client custom courses and regularly supports the creation of new material and exercises for these courses. She specializes in design and implementation techniques for public participation that support a shift from conflict to constructive participation. She regularly teaches courses and workshops on techniques for high emotion public participation, including photo voice and Socratic circle.

    #Schedule at a Glance   

    • March 01, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 19
    Register

    Public dialogue can often be heated. To bring about understanding or to settle differences, it is imperative to build trust and maintain civil exchanges. What is needed are effective communication patterns that demonstrate caring and control. Unless one is well-grounded in such skills, things can be said that are hurtful or counter-effective. This course will review basic listening and confronting skills and how they can move discussion forward amidst a controversial setting. We will dramatize typical scenarios and explore alternative ways to show understanding (even when not agreeing), as well as ways to speak up without escalating angry emotions.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will be able to:

    • Identify common speaking patterns that can be problematic in the midst of tension.
    • Be able to put forth ideas and opinions in ways that minimize tension and increase the likelihood of being heard.
    • Recognize the difference between hearing and listening, between sympathy and empathy.
    • Be able to implement four ways to listen and to demonstrate to the speaker that you are listening.

    Trainer(s): Carolyn Shadle & John L. Meyer

    Carolyn ShadleCarolyn Shadle has devoted her career to helping individuals and organizations reach success, with a focus on enhancing interpersonal skills. For many years she administered professional development programs in university-based centers, working with public agencies and businesses. She now directs the non-profit Interpersonal Communication Services, Inc. through which she offers training and writing in developing effective communication skills leading to improved civic dialogue, enhanced client engagement and more positive collaboration. She has a Ph.D. in Interpersonal and Organizational Communication from SUNY/Buffalo.

    John L MeyerJohn L. Meyer has taught and trained at the university level and with public agencies, organizations and business. His teachings have been in the field of communication, including public speaking, interpersonal communication, organizational communication, and theater arts. Participants in his sessions find his dramatic style to be engaging – while being informative. He has a Ph.D. in Communication Studies from the University of Minnesota.

    #Schedule at a Glance   

    • March 01, 2019
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20
    Register

    This course examines three popular methods for large-scale, dialogue-based public participation on public policy issues: the 21st-Century Town Hall, Deliberative Polling, and Citizen Juries. Each process helps participants learn about an issue, create space for in-depth deliberation and generate detailed feedback on public policy options. Participants will also explore central ingredients of large scale processes, including developing discussion content and questions, as well as outreach to involve large numbers of participants.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will:

    • Understand the distinctions and complementary qualities of dialogue and deliberation
    • Identify suitable uses of large-scale public participation methods
    • Understand the theory and practice of 21st Century Town Hall, Deliberative Polling and Citizens’ Juries
    • Understand basic framework for planning a large-scale engagement project
    • Apply aspects of these large-scale public involvement methods to your own work

    Trainer: Susanna Haas Lyons

    Susanna Haas LyonsSusanna Haas Lyons, M.A., is a civic engagement specialist. Bridging online and face-to-face methods, she has worked for over 15-years on large and complex engagement projects across North America. Susanna designs participation strategies, facilitates complex meetings, and provides training for better conversations between decision-makers and those most impacted by the issue. Susanna is a judge for IAP2 Canada’s annual Core Values Awards, which recognize excellence and innovation in public participation.susannahaaslyons.com.

    #Schedule at a Glance   

    • March 04, 2019
    • March 08, 2019
    • Arlington, VA


    The Participation Company is please to present IAP2's Foundations in Effective Public Participation (5-Days) in Arlington, VA, March 4 - 8, 2019.

    Planning for Effective Public Participation (3-Days): MARCH 4-6, 2019
    Techniques for Effective Public Participation (2-Days): MARCH 7-8, 2019

    Early Bird Registration & Member Rate Deadline: January 25, 2019
    Last Day to Register: February 20, 2019

    More Information and to Register

    The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD on registrations received by the Early Bird deadline. 

    AICP Credits
    AICP members can earn Certification Maintenance (CM) credits for this training.

    Questions? Email Melissa Sparlin for more information.

Past events

October 18, 2018 October 2018 Board Meeting
October 11, 2018 IAP2 Colorado Chapter National Dialogue
October 09, 2018 IAP2 Monthly Webinar: Building P2 Within Your Organization
September 26, 2018 IAP2 USA Greater LA: SB 1000 Toolkit: Planning for Healthy Communities
September 24, 2018 IAP2 Foundations in Public Participation - Planning & Techniques (Chicago, IL)
September 05, 2018 2018 IAP2 North American Conference
September 04, 2018 September 2018 F2F Board Meeting
August 29, 2018 NAEP Webinar
August 20, 2018 August 2018 Board Meeting
August 14, 2018 IAP2 Monthly Webinar: Public Participation and Public Transportation (in partnership with Rail~Volution)
August 01, 2018 IAP2 Foundations in Public Participation - Techniques for Effective Participation (Boulder, CO)
July 30, 2018 IAP2 Foundations in Public Participation - Planning & Techniques (Minneapolis, MN)
July 23, 2018 IAP2 Foundations in Public Participation - Planning for Effective Participation (Lakewood, CO)
July 19, 2018 July 2018 Board Meeting
July 10, 2018 IAP2 Monthly Webinar: Denver Encore - "Participatory Systems Change"
June 21, 2018 June 2018 Board Meeting
June 21, 2018 Cascade Chapter: 2018 PI Works! Conference
June 20, 2018 IAP2 USA Ambassador Program Introductory Webinar
June 13, 2018 IAP2 USA Greater LA: HANDS ON TRAINING - “Using Digital Content to Maximize Your Public Engagement Program Effectiveness”
June 12, 2018 IAP2 Monthly Webinar - Denver Encore: "Beyond Inclusion"
June 01, 2018 2018 IAP2 USA CP3 Application Fee
May 17, 2018 IAP2 USA Annual General Meeting
May 16, 2018 May 2018 Board Meeting
May 08, 2018 IAP2 Monthly Webinar - Denver Encore: "Our Community Could Blow Up. Do We Have Time For Some Quick Consultation?"
May 04, 2018 IAF NORTH AMERICA & CARIBBEAN CONFERENCE 2018
May 03, 2018 Intermountain Chapter Regional Conference
May 03, 2018 Midwest Chapter Regional Conference and Annual Meeting
April 30, 2018 Choosing the Right P2 Tools
April 26, 2018 Strategies for Dealing with Opposition and Outrage in Public Participation (Los Angeles County, CA)
April 19, 2018 April 2018 Board Meeting
April 19, 2018 Strategies for Dealing with Opposition and Outrage in Public Participation (Orange County, CA)
April 18, 2018 Cascade Chapter: PI Network: The business case for diversity in the built environment
April 18, 2018 IAP2 USA Greater LA: Learn "Use Now" Techniques for Reducing Conflict
April 16, 2018 IAP2 Foundations in Public Participation - Planning & Techniques (Arlington, VA)
April 10, 2018 IAP2 Monthly Webinar: Core Values Award Winners-2
March 26, 2018 Strategies for Dealing with Opposition and Outrage in Public Participation (Salt Lake City, UT)
March 21, 2018 PI Network: Neighborhood Involvement Past and Present
March 19, 2018 IAP2 Foundations in Public Participation - Planning & Techniques (Phoenix, AZ)
March 13, 2018 IAP2 Monthly Webinar: Core Values Award Winners-1
March 08, 2018 IAP2 Greater LA March Event: "Your Brain on Conflict"
March 07, 2018 Innovations in Participatory Democracy Conference
March 05, 2018 Vancouver Public Involvement Group
March 03, 2018 March 2018 F2F Board Meeting
March 01, 2018 2018 SKILLS SYMPOSIUM: Strategies for Dealing with Opposition and Outrage in Public Participation
March 01, 2018 2018 SKILLS SYMPOSIUM: Techniques For Effective Public Participation
February 28, 2018 2018 Skills Symposium: National Dialogue Event
February 28, 2018 2018 SKILLS SYMPOSIUM: Evaluating & Measuring P2
February 28, 2018 2018 SKILLS SYMPOSIUM: Toolz for Tough Conversations
February 27, 2018 2018 SKILLS SYMPOSIUM: Group Facilitation
February 26, 2018 2018 SKILLS SYMPOSIUM: Planning For Effective Public Participation
February 26, 2018 2018 SKILLS SYMPOSIUM: Social Media and P2
February 26, 2018 2018 SKILLS SYMPOSIUM: Designing for Diversity
February 26, 2018 2018 SKILLS SYMPOSIUM: When Things Go Sideways
February 21, 2018 IAP2 USA Greater LA February Event: "Your Toughest P2 Problems Solved"
February 16, 2018 IAP2 Midwest Chapter Monthly Lightning Chat - Managing P2 Disasters
February 14, 2018 2018 Core Values Awards - Application Payment
February 13, 2018 IAP2 Monthly Webinar - Handling Opposition and Outrage in P2 Processes
February 05, 2018 IAP2 Foundations in Public Participation - Planning & Techniques (Seattle, WA)
January 31, 2018 IAP2 Foundations in Public Participation - Planning for Effective Participation (Boulder, CO)
January 19, 2018 IAP2 USA Midwest Chapter Lightning Chat
January 18, 2018 January 2018 Board Meeting
January 17, 2018 "Your Toughest P2 Problems, Solved"! - Greater Los Angelese Chapter meeting
January 09, 2018 IAP2 Monthly Webinar - Denver Encore: "Digital Engagement Workshop"
December 15, 2017 IAP2 USA Midwest Chapter Lightning Chat
December 12, 2017 IAP2 Monthly Webinar - Denver Encore: "Beginning with the Brain in Mind"
December 11, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Walnut Creek, CA)
December 11, 2017 Intermountain Chapter - Strategies for Dealing with Opposition and Outrage in Public Participation (West Valley City, Utah)
November 29, 2017 Government Online Community of Practice: Telephone Town Hall Meetings
November 16, 2017 Strategies for Dealing with Opposition and Outrage in Public Participation (Denver, CO)
November 14, 2017 Choosing the Right P2 Tools
November 07, 2017 IAP2 Monthly Webinar - 2017 Core Values Awards - Projects of the Year
October 16, 2017 Participatory Budgeting
October 16, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Orlando, FL)
October 11, 2017 IAP2 USA Greater Los Angeles Chapter (Emerging): Healing Community of Color by Encouraging Self Determination
October 10, 2017 IAP2 Monthly Webinar - 2017 Core Values Awards - Organizations of the Year
October 03, 2017 Evaluation & Public Participation
September 26, 2017 Strategies for Dealing with Opposition and Outrage in Public Participation (University Place/Tacoma area, WA)
September 13, 2017 Social Media & Public Participation
September 08, 2017 2017 IAP2 North American Conference - FIELD TRIP: The Dahlia Campus for Health and Well-being
September 07, 2017 2017 North American Conference Gala
September 07, 2017 2017 North American Conference: Pathways - Powerfully Positive Questions for P2 in a Changing World: Co-creating a tool to connect people and process in challenging times
September 07, 2017 2017 North American Conference: Pathways - Collaboration for Greater Good
September 07, 2017 2017 North American Conference: Pathways - Are We Facing a P2 Crisis or an Opportunity?
September 06, 2017 2017 IAP2 North American Conference: WORKSHOP - "Bringing More Voices to the Conversation: Lessons from the Trenches"
September 06, 2017 2017 IAP2 North American Conference: WORKSHOP - "Traffic Jam! Overcoming the Gridlock of Transportation Engagement"
September 06, 2017 2017 IAP2 North American Conference: WORKSHOP - "Online Community Engagement"
September 06, 2017 2017 IAP2 North American Conference - FIELD TRIP: Denver
September 06, 2017 2017 IAP2 North American Conference - FIELD TRIP: Tri-City Tour
September 06, 2017 2017 IAP2 North American Conference - FIELD TRIP: Boulder
September 06, 2017 2017 IAP2 North American Conference - FIELD TRIP: Fort Collins
September 06, 2017 2017 IAP2 North American Conference, Denver, Colorado, September 6-8, 2017
August 25, 2017 POSTPONED: Cascade Chapter: National Dialogue Event
August 23, 2017 Intermountain Chapter: National Dialogue Event
August 17, 2017 Strategies for Dealing with Opposition and Outrage in Public Participation (Chicago, IL)
August 15, 2017 IAP2 Monthly Webinar - Montreal Encore: "Are We Smarter Together?" + "Understanding the Squishy Stuff"
July 27, 2017 Colorado Chapter: National Dialogue Event
July 20, 2017 Government Online Community of Practice: Streamline Communications in Complex Projects
July 17, 2017 Participatory Budgeting
July 11, 2017 IAP2 Monthly Webinar - Montreal Encore: "Is Your Organization P2-Centric?"
July 10, 2017 Choosing the Right P2 Tools
June 26, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Chicago, IL)
June 22, 2017 Puget Sound Chapter: National Dialogue Event
June 22, 2017 Cascade Chapter: PI Network featuring RACE TALKS
June 21, 2017 IAP2 USA Greater Los Angeles Chapter (Emerging): How Can IAP2 USA Make you a Rock Star?
June 20, 2017 IAP2 USA Professional Certification Program - An Introduction
June 15, 2017 Fostering Productive Dialogue in Divided Times
June 13, 2017 IAP2 Monthly Webinar - Montreal Encore: "Facilitation Matters"
June 13, 2017 Association of Conflict Resolution, Environmental & Public Policy Section 2017 Conference
June 05, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Denver, CO)
May 25, 2017 Augmented Reality/Virtual Reality Showcase
May 18, 2017 IAP2 USA Annual General Meeting
May 18, 2017 Webinar: How to run the National Dialogue Event
May 17, 2017 IAP2 USA Greater Los Angeles Chapter (Emerging): Outreach in the OC: Rail, Buses, Cars and PEOPLE!
May 09, 2017 IAP2 Monthly Webinar - Montreal Encore: "Duh, Make it Interesting"
May 01, 2017 Choosing the Right P2 Tools
April 27, 2017 Cascade Chapter Area: "The Old Road; A New Future"
April 26, 2017 Greater Los Angeles Area Chapter (Emerging): “Cure for Public Outrage - Can we really 'inform' our way out of it?”
April 11, 2017 IAP2 Monthly Webinar - Core Values Award winners - Creativity, Innovation & the Greater Good
April 06, 2017 Government Online Community of Practice: Measuring the Value and Effectiveness of Public Engagement work in Local Government
April 01, 2017 Public Engagement Strategy Workshop: Vermont Workshop to Strengthen & Sustain Engagement
March 29, 2017 Greater Los Angeles Area Chapter (Emerging): Mary Gelinas - "Why Can't We Converse with One Another?"
March 27, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Austin, TX)
March 14, 2017 IAP2 Monthly Webinar - Core Values Award Winners: Respect for Diversity
March 09, 2017 Northern California Chapter event: Meetup with Matt Leighninger
March 08, 2017 Greater Los Angeles Area Chapter (Emerging): Public Engagement Strategy Workshop
March 02, 2017 SKILLS SYMPOSIUM: (2 days) Designing for Diversity: Engaging Underrepresented Stakeholders
March 02, 2017 SKILLS SYMPOSIUM: (2 days) Techniques For Effective Public Participation
March 01, 2017 SKILLS SYMPOSIUM: (1 day) Evaluating and Measuring Public Participation
March 01, 2017 SKILLS SYMPOSIUM: (1 day) Building Trust for Civil Communication
February 27, 2017 Skills Symposium: We NEED Your Voice: Are we facing a P2 crisis or opportunity?
February 27, 2017 SKILLS SYMPOSIUM: (3 days) Planning For Effective Public Participation
February 27, 2017 SKILLS SYMPOSIUM: (2 days) Social Media and P2: How to design and host effective online engagement
February 27, 2017 SKILLS SYMPOSIUM: (2 days) Emotion, Outrage & Public Participation
February 14, 2017 IAP2 Monthly Webinar - Montreal Encore: Making Engagement Meaningful with P2 Toolkits
February 06, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Seattle, WA)
February 06, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Arlington, VA)
January 25, 2017 Greater Los Angeles Area Chapter (Emerging): How Fake News Disrupts P2 Efforts
January 23, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Phoenix, AZ)
January 10, 2017 IAP2 January Learning Webinar: Participatory Budgeting
November 08, 2016 IAP2 November Learning Webinar: Core Values Award winners; Organizations & Research Project of the Year
November 03, 2016 IAP2 Techniques for Public Participation (Fort Collins, CO)
October 31, 2016 Choosing the Right P2 Tools
October 24, 2016 IAP2 Foundations in Public Participation - Planning & Techniques (Denver, CO)
October 20, 2016 IAP2 USA Los Angeles Chapter (Emerging) October Event: "Getting Permission from the Community to Run your Operations"
October 18, 2016 IAP2 October Webinar: Canada/USA Projects of the Year
October 13, 2016 Cascade PI Network: Hanford - Beauty and the Beast! Pristine Beauty Meets Radioactive Cleanup
October 07, 2016 27th Annual Envisioning California Conference: "Our Voices: Advancing Civic Engagement in California"
September 28, 2016 Cascade PI Network: The Top Ten Reasons Groups Can't Solve Problems!
September 28, 2016 2016 IAP2 North American Conference, Montreal, Canada, September 28-30, 2016
September 21, 2016 IAP2 USA (Emerging) Los Angeles Chapter: Civic Engagement in Manhattan Beach
September 19, 2016 IAP2 September Learning Webinar: P2 & Decision-Makers
September 14, 2016 Government Online Community of Practice – New!
August 30, 2016 IAP2 Planning for Public Participation (Fort Collins, CO)
August 11, 2016 IAP2 Techniques for Public Participation (Omaha, NE)
August 09, 2016 IAP2 August Learning Webinar: Research on Conflict Management and Evaluation
July 20, 2016 Emotion, Outrage and Public Participation (Austin, TX)
July 14, 2016 Crowdsourcing in LA, IAP2 USA Los Angeles (Emerging) July meeting - CANCELLED
July 12, 2016 IAP2 July Webinar: IAP2 and UNDRIP – The Changing Face of Indigenous Engagement
June 30, 2016 IAP2 USA Midwest Chapter June Networking Event
June 16, 2016 IAP2 USA Cascade Chapter 2016 PI Works! in Bend, Oregon
June 15, 2016 Emotion, Outrage and Public Participation (Chicago, IL)
June 14, 2016 IAP2 June Webinar: Favorites from Portland – 3 "It's Geek to Me"
June 01, 2016 IAP2 Planning for Public Participation (Omaha, NE)
May 25, 2016 IAP2 USA (EMERGING) LOS ANGELES CHAPTER: WHAT HAPPENS WHEN COPS AND COMMUNITIES GET TOGETHER – IN A GOOD WAY!
May 19, 2016 IAP2 USA Annual General Meeting
May 10, 2016 IAP2 May Webinar – Tools and Traps of Online Engagement
April 22, 2016 IAP2 USA Intermountain Chapter Conference: Engaging Everyone for Sustainable Decisions
April 18, 2016 IAP2 Foundations in Public Participation - Planning & Techniques (Austin, TX)
April 12, 2016 IAP2 April Webinar – Core Values Award Winners 2: Projects of the Year
March 31, 2016 IAP2 USA Midwest Chapter Happy Hour Networking Event
March 30, 2016 IAP2 USA Greater Los Angeles Area: LA Neighborhood Councils & P2
March 08, 2016 IAP2 March Webinar – Favorites from Portland 2015: "Engagement Triangle" and "Innovative Visual Public Engagement" from "It's Geek to Me"
March 01, 2016 CALL FOR SESSION PROPOSALS for 2016 IAP2 North American Conference – DEADLINE MARCH 1, 2016
February 29, 2016 IAP2 Foundations in Public Participation - Planning & Techniques (5-Days)
February 21, 2016 2016 Skills Symposium - LOGISTICS
February 09, 2016 Participatory Budgeting and the Balancing Act – the IAP2 February Webinar
February 02, 2016 IAP2 Techniques for Public Participation (2-Days)
February 01, 2016 IAP2 Foundations in Public Participation (Seattle, WA)
February 01, 2016 IAP2 Foundations in Public Participation - Planning & Techniques (5-Days)
January 20, 2016 IAP2 USA Cascade Chapter January PI Network
January 13, 2016 January Learning Webinar: Core Values Award Winners


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