Working with Conflict + High Emotion - Hosted by IAP2 USA

IAP2's Working with Conflict and High Emotion

**You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**

The focus of this Level 3 course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution are possible.

Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to deescalate and transform challenges. Over the course, we will cover tools, strategies and ways of working to resolve polarized and emotional challenges.

COURSE OBJECTIVES:

• Assess the state of conflict and emotion in the
• P2/engagement process, and create productive and constructive approaches
• Work with the stages of conflict escalation and apply he concepts of de-escalation
• Apply a variety of strategies to transform the conflict in P2/engagement
• Identify the impact of high emotion and apply a range of approaches to deescalate challenges
• Identify how to reduce conflict in situations of misinformation and dueling facts
• Apply the principles of storytelling to connect people to each other, increase understanding and reduce conflict
• Learn from mistakes and understand the role of failure in P2/engagement processes
• Identify and apply how to mo0del integrity and behaviors hat deescalate conflict
• Apply the strategies and tools to your own project or situation

WHO SHOULD TAKE THIS COURSE: Level 2 and 3 practitioners who are:

• leading and managing P2/engagement processes with challenges, scope and scale looking for tools and strategies to apply to a polarized, charged P2/engagement environment
• Practitioners with experience in P2/engagement processes where there is conflict and/or high emotion

By the end of Working with Conflict and High Emotion, you will be ready to travel on a journey that improves mutual understanding, changes relationships and systems to meet human needs, contributes to building peace and creates lasting change.

 — Cancellation and Substitution policy —

Trainer: Kimberly Horndeski

Kimberly is a certified mediator, facilitator, and the Executive Director for Community Consulting LLC. Her work focuses on integrating policy and science to engage stakeholders, develop strategic plans, promote collaboration, and transform conflict into successful strategies for the future. She has led multiple state and national working groups to overcome challenges and reach consensus. Her projects include bottom-up approaches, such as working with nonprofits to develop effective strategies to engage elected officials in adopting initiatives, and top-down approaches, such as assisting the U.S. Fish and Wildlife Service throughout the nation to incorporate stakeholder values in the decision-making processes for federally-listed threatened and endangered species.

Trainer: Penny Mabie 

Penny Mabie has been licensed by IAP2 to deliver the Certificate Program since 2009. She has more than 20 years of experience in public involvement, facilitation, and training. As a public involvement consultant, Penny provides facilitation and public participation services to support environmental remediation decision processes, infrastructure siting and design, multi-jurisdictional task forces on flood control, recycling and transportation planning, and national climate change initiatives. She is also a roster member with the U.S. Institute for Environmental Conflict Resolution.