2018 SKILLS SYMPOSIUM: When Things Go Sideways

  • February 26, 2018
  • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
  • 13

Registration

  • For members of AICP registering on or before December 31, 2017.
  • For members of the IAP2 Affiliates or IAP2 Federation International Associates.

Register

How to embrace emotion & outrage, and change results

Building on EOP2 (but not a pre-requisite) this highly participatory course will have participants uncover what’s driving emotion and outrage in P2 processes and discover what triggers these natural responses. Through exercises, discussion and multi-media presentation, participants will learn about AND PRACTICE highly effective, collaborative strategies to transform conflict and outrage and create an environment for constructive engagement.

  • Explore skills and tools to embrace high emotion and outrage in public settings
  • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
  • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
  • Focus on encouraging positivity, generosity and civil discourse in high stakes conversations

PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

Cancellation and Substitution policy

Learning Objectives

At the end of this two-day course, participants will:

  • Participants will explore skills and tools to embrace high emotion and outrage in public settings
  • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
  • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
  • Understand and identify some of the triggers for emotion, and practice strategies to support people in constructive engagement
  • Provide participants an opportunity to understand the tools and how they would be useful in different projects and with different stakeholders

Course Agenda

Day 1
8:30 Welcome, Introduction and Reflections
  • Participant introductions focused on getting in touch with the feelings and experience of an outraged public
  • Session expectations and approach
9:00
Creating a conducive space for engagement
  • Changing outcomes by changing the space
  • Practice & Exercises
9:45 Group Dynamics & Emotional Triggers
  • Understanding the flow and energy of group dynamics
  • Group think
  • Triggers for emotion
10:20 Morning Refreshment Break
10:35 Con’t: Group Dynamics & Emotional Triggers
11:00 High Emotion & Controversy
  • High emotion pairs discussion
  • Understanding and managing the “Lizard Brain”
12:00 Lunch
1:15
The Heart 101: Understanding our own vulnerabilities and responses – and those of others
  • Socratic circle exercise
  • Application of technique
  • The power of empathy
2:15 Afternoon Break
3:10
Stretching your limits and deepening your knowledge
  • Practical exercise
4:00 Closing and Reflection
  • Reflection and Linking Learning Together

Trainers:

Stephani Roy McCallum (above, left) is a Leadership and Life Coach, Certified Professional Facilitator and a seasoned public engagement practitioner specializing in conflict, high emotion and controversy. She has worked around the globe on controversial projects, working with individuals, organizations and communities to transform conflict and create momentum for positive change. Steph was the 2008 President of IAP2, has been a licensed IAP2 Foundations trainer since 2005 and was lead developer of IAP2’s Emotion, Outrage and Public Participation course. She has a background in Sociology and indigenous peoples, and holds certificates in co-active coaching, authentic leadership, community development & alternative dispute resolution.

Kim Hyshka (above, middle) has spent significant time working with impacted communities, vulnerable populations and people from all walks of life who care deeply about issues that matter most to them. Experienced in large and small-scale projects, she has facilitated community forums in large urban centers and walked pipelines with Elders in the remote wilderness. Kim has successfully worked with a variety of stakeholders including municipal governments, environmental organizations, rural landowners and Aboriginal and Metis communities. Kim recently served on the IAP2 Wild Rose (Alberta) Chapter Board of Directors. She is an IAP2 Foundations trainer and co-develops and trains Dialogue Partners’ courses.

#Schedule at a Glance   


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