IAP2 USA Skills Symposium

Monday, February 27 – Friday, March 3, 2017

Bahia Hotel, San Diego, California


We are pleased to announce the 2017 IAP2 USA Skills Symposium! In response to members’ expressed desires, we are planning a five-day training event that will deliver a variety of learning opportunities to our membership and networks.

The event will involve a wide range of courses of varying duration and topics exploring skills, tools, and techniques that support effective public participation. This training will be undertaken in a rich learning environment, with activities building a creative and supportive space for participants whether they spend a day or the whole week at the event.  

Make your reservation today!

Join us at the gorgeous beachfront
Bahia Resort Hotel in sunny San Diego!

Special conference rate – $139.00/night



MONDAY Night: We NEED Your Voice: Are we facing a P2 crisis or opportunity?

There’s three questions on all of our minds – Is our country truly divided? Can we still make good decisions together? And, what is my role in this context? 

In these tough questions, there is a rare and crucial opportunity for you and our organization to showcase public participation’s role in working across divides at just the right moment in time.

Join us Monday evening, for a World Café to test public participation’s ability to unite us against what potentially divides us in a time of high conflict and uncertainty. There is no charge but you must REGISTER for this event.

Date: Monday, February 27th from 5:30 – 7:00
Location: Bahia Resort Hotel, Del Mar Room

Thank you sponsors!!!

Event Flyer
Event flyer - Pass it on!





TUESDAY EVENING join the Institute for Local Government for a happy hour from 5:00 -7:00 pm at the Tangier Bar (Bahia Resort Hotel)! The Institute for Local Government is the nonprofit research and education affiliate of the California State Association of Counties, the League of California Cities and the California Special Districts Association, that works to help local leaders to govern openly, effectively and ethically, work collaboratively and foster healthy and sustainable communities. ILG has a new 5 pillar 'TIERS' Public Engagement Framework for local governments. At this happy hour, ILG's Sarah Rubin is seeking feedback from practitioners on the framework and how to get the word out to other practitioners about it. Hosted appetizers and no-host bar.

Sarah Rubin
Sarah Rubin
Steve Boilard
Steve Boilard

At WEDNESDAY LUNCH on the Bahia Belle, the Bahia Resort Hotel’s sternwheeler, Steve Boilard, Executive Director of the Center for California Studies and Sarah Rubin, Public Engagement Program Manager of the Institute for Local Government will discuss the development, mission, and recent activity by the California Consortium on Public Engagement (CCPE). The consortium was created in 2015 with the goal of connecting various organizations committed to promoting policies and practices that increase and improve Californian's engagement with civic life, government, and society.  

Schedule at a Glance

IAP2 Foundations:
 ►  ►  ►   ►  ►  ► IAP2 Foundations: Techniques
(Prerequisite: Planning)
 ►  ►  ►
Emotion, Outrage & Public Participation  ►  ►  ► Building Trust for Civil Communication Designing for Diversity: Engaging Underrepresented Stakeholders
 ►  ►  ►
Social Media and P2  ►  ►  ►  Evaluating and Measuring Public Participation    




Courses are offered at $300/person/day for IAP2 members and $375/person/day for non-members with the following exceptions: IAP2 Foundations and EOP2 courses are offered at $350/person/day for IAP2 members and $425/person/day for non-members. There will be a special rate for full-time students, see below. The daily rate includes mid-morning beverages and lunch. This breaks out as:

2017 Skills Symposium Course Rates
Member Rate

  Non-Member Rate
IAP2 Flagship Courses          
   IAP2 Planning for Public Participation (3-Days)
$1,050         $1,275   
   IAP2 Techniques for Public Participation (2-Days)
   IAP2 Emotion, Outrage & Public Participation (EOP2)
Two-Day Courses
   Social Media and P2: How to design and host effective online engagement          
   Designing for Diversity: Engaging Underrepresented Stakeholders          
One-Day Courses   $300     $375
   Building Trust for Civil Communication          
   Evaluating and Measuring Public Participation          

Cancellation Policy

Attention Students and active AmeriCorps members!
A student rate will be established based on course availability. Full-time students and active AmeriCorps members who wish to attend the Symposium should click here to be put on the list to receive information on how to register at the student rate in late January/early February. 

Make your hotel reservation – today!

The IAP2 Conference Block rate guarantee of $139.00/night + tax expires on January 26. Reservations made after January 26 will be offered at that rate on a space available basis.

Arrive early, stay late! Conference rates will be provided three days before and after the scheduled conference dates based on availability. For these extended reservations, call the reservation line at 800-576-4229.

Cancellation policy: Individual reservations will automatically be billed for one night unless canceled 72 hours prior to arrival.

To make a reservation call the reservation line at 800-576-4229 and ask for the “IAP2 Conference Block” or
click on this link to make your reservation today!

Bahia Resort Hotel ♦ 998 West Mission Bay Drive ♦ San Diego, CA 92109
Reservations: 800-576-4229 ♦ Reception: 858-488-0551


Course Summaries

IAP2 Planning for Public Participation

Trainer: Mary Hamel              Course brochure

The landscape of global public participation is changing and a proven framework for public participation is essential. Whether new to the public participation process or an advanced practitioner, this training will provide you with the structure, techniques, and knowledge you need to be successful. The hands-on course provides a proven structure that increases your success. You will delve into your own challenges as you learn the essential elements of effective public participation planning and how to develop a detailed public participation plan.

This course is a prerequisite for Techniques for Effective Public Participation.  #Schedule at a Glance


IAP2 Techniques for Public Participation                                                             Course brochure

Trainer: Mary Hamel              Course brochure

Once you have completed the planning course, you are ready to add dozens of practical tools and methodologies to your public participation toolkit—powerful techniques you can put to immediate use in your next project. This module breaks down specific methods, exploring not only what each is, but how and when to use it – the strengths, weaknesses and needed resources. The course combines discussion, presentation, exercises and practice using varying techniques to give you a full understanding of the range of techniques and how to choose, modify and evaluate techniques for the most effective public participation.
#Schedule at a Glance


IAP2 Emotion, Outrage & Public Participation (EOP2)

Trainer: John Godec

IAP2’s Emotion, Outrage and Public Participation course is a hands-on experience that will show you how and why the public is angry and mistrusts you and your institution. This course brings together the collective knowledge and experience of outrage management as taught by Dr. Peter Sandman and public participation as practiced by IAP2. The course is highly interactive and uses a range of adult education methods including using case studies, video clips of Peter, tools and techniques used in public participation, times for personal reflection, group discussion and application of strategies. Participants receive a learning journal to record their reflections and insights and to note what is important for their work.

You’ll learn about the problems and pitfalls, how to avoid them and what to do to build, or re-build, public trust and support. This two-day course will change the way that you think about and engage the public and change the way that they see you and your organization. You’ll learn how to involve the public on tough issues and keep your organization and career on track. #Schedule at a Glance


Building Trust for Civil Communication

Trainers: Carolyn Shadle and John Meyer

Carolyn Shadle

John Meyer

Public dialogue can often be heated. To bring about understanding or to settle differences, it is imperative to build trust and maintain civil exchanges. What is needed are effective communication patterns that demonstrate caring and control. Unless one is well-grounded in such skills, things can be said that are hurtful or counter-effective. 

This course will review basic listening and confronting skills and how they can move discussion forward amidst a controversial setting. We will dramatize typical scenarios and explore alternative ways to show understanding (even when not agreeing), as well as ways to speak up without escalating angry emotions. .  #Schedule at a Glance


Social Media and P2: How to design and host effective online engagement

Trainer: Susanna Haas Lyons

What if you could connect people, ignite fresh thinking and create shared ownership for results?
We know that online tools reach new participants and enable different kinds of conversation. Yet, there is still much trial and error in this emerging field, so this course will give you a leg up by examining what’s worked and what’s failed. This interactive course will teach you to create social media campaigns that gather input creatively, enable collaborative online interactions, and sustain participation over time. You'll also learn how to use social media for participant recruitment, and how to integrate mobile communication into your participation strategy. Bring your computer; this course gives you an opportunity to experience both the host and participant sides of online participation.   #Schedule at a Glance


Designing for Diversity: Engaging Underrepresented Stakeholders

Trainer: Anne Carroll

Practitioners are routinely expected to design robust and inclusive processes for increasingly diverse communities, but often don’t know how. 

Participants leave this highly-participatory, practical, and case-based course with the experience, confidence, and skills to design and implement robust and inclusive engagement processes, choose the right tools and techniques to meet stakeholder needs and engagement objectives, and access a cohort of great colleagues to help you with this work over time.   #Schedule at a Glance


Evaluating and Measuring Public Participation

Trainer: Susanna Haas Lyons

Evaluation should always be useful, and this introductory course will cover theories and practical strategies to help you evaluate your public participation efforts. In this hands-on course, you will apply foundational tools like logic models, examine the differences between process and impact evaluation, and review the components of an evaluation plan. You will craft evaluation questions, and identify indicators and sources of information to help you answer those questions. Overall, you will learn how to employ evaluative thinking as a learning strategy, in order to strengthen your work and achieve greater impact.   #Schedule at a Glance

Questions? Comments? Contact amelia@iap2usa.org

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