2024 IAP2 USA Skills Symposium

Not a fan of virtual training?

You're in luck!

IAP2 USA is thrilled to announce our first in-person Skills Symposium since 2020. 

        When: 

        June 24-28, 2024

        Where: 

        MnDOT Shoreview Training and Conference Center

        1900 County Road I West

        Shoreview, MN 55126

        Venue hosted by Minnesota Department of Transportation

Registration Now Open

Early Registration Discounts

Register early to save up to $250

Schedule at a Glance

All courses start at 8:30 AM and should be finished by 5:00 PM. Lunch and breaks are included in the price. All courses will take place at the Shoreview Training and Conference Center.

Mon, June 24 Tues, June 25 Wed, June 26 Thurs, June 27 Fri, June 28
IAP2's Fundamentals of P2 IAP2's Designing & Leading P2
(Prerequisite: Fundamentals of P2)
IAP2's Applying Methods for P2
(Prerequisite: Fundamentals of P2)

IAP2's Understanding Conflict in Public Participation IAP2's Understanding People & Communities IAP2's Working with Conflict & High Emotion
Dream Play Build: Hands-On and Sensory-Based Community Engagement for Meaningful and Equitable Plans, Spaces, and Places Designing for Diversity: Ethical, Equity-Centered Engagement Fostering Conversations that Generate Actionable Insights; Combining Modern Technology and Ancient Wisdoms
Don’t Say Woke: Communication Strategies in a Hostile Environment Socially Intelligent Facilitation for Equitable Participation    

        IAP2 Certificate Courses        
          IAP2 Elective Courses       
          Additional Courses       

     

Registration Tips

  • Fundamentals of Public participation is a prerequisite for the other orange courses and the blue courses. The grey courses have no prerequisite.
  • Sign up for each course separately. 
  • Only one course can be taken each day. 
Hotel Recommendations


Why Should You Attend? 


Gain Knowledge & Skills

Engage in hands-on sessions to learn new techniques and tools that can enhance your P2 and engagement activities



Get Connected

Connect with professionals from a wide range of fields and backgrounds, fostering new collaborations and partnerships.


Hosted by:

         

Symposium Training Schedule:

    • June 24, 2024
    • 8:30 AM - 5:00 PM (CDT)
    • MnDOT Training Center, 1900 County Road West, Shoreview, MN 55126
    • 40
    Register

    IAP2's Fundamentals of Public Participation

    First course to be taken before Designing Public Participation and Applying Methods

    The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

    The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

    Course objectives

    By the end of this course participants will be able to:

    • Define P2 and related terms and what makes it unique
    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
    • Reflect on and apply ethical leadership actions and abilities to P2 situations
    • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
    • Apply the IAP2 Spectrum to P2 situations and practice
    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

    Professional Certification/Credits


    Trainer: Justin Schneider and Cathy Smith 

    A person smiling for the camera Description automatically generated with medium confidenceJustin has more than 20 years of experience working with communities in the United States and abroad, focusing on p2/engagement, community development, community-based research, and legal work. Justin began his connection with IAP2 in 2018 and now supports the Lonestar Chapter. Currently, Justin is based in Austin, Texas and works for the Austin Parks and Recreation Department as a community engagement consultant.



    Cathy’s work in the inter-related fields associated with climate change—land use, transportation, water, energy, health—brings depth of knowledge and understanding of current engagement needs. As a past community mediator and practicing writer and storyteller, her engagement insights span from conflict management to communications. She’s one of 15 Certified Public Participation Practitioners in the country, a graduate of USD’s School of Law, and IAP2USA’s Past President.
    • June 24, 2024
    • 8:30 AM - 5:00 PM (CDT)
    • MnDOT Training and Conference Center, 1900 County Road West, Shoreview, MN 55126
    • 25
    Register

    Dream Play Build: Hands-on and sensory-based community engagement for meaningful and equitable plans, spaces, and places

    In this training, participants will learn about and actually experience methods of community engagement that involve using the hands and senses. The training will ground these particular methods in the psychology of working with the hands and senses, introduce the various methods trainers John Kamp and Rojas use in their work, and show how the methods can level the playing field an engage diverse and historically underserved audiences in planning, design, public health, and more. To reinforce what is learned, participants will be led through four interactive activities: two model-building activities, and two sensory-based walking activities.

    Learning Objectives: 

    Participants should leave the training with - A firm grounding in the psychology of working with your hands and senses - An understanding of the limitations of talk- and language-based forms of community engagement - An understanding of how working with the hands and senses fundamentally changes outcomes in community engagement processes - The knowledge, confidence, and skills to lead your own interactive model-building workshops - The knowledge, confidence, and skills to lead build your own pop-up model and lead your own pop-up events -A grounding in the psychology behind concepts of a sensing state and how this state influences creativity - An understanding of what contexts and settings the walking tour can be used in, and for what goals - The ability to see how the method could be woven in to their own work - The confidence to craft and lead their own sensory-based walking tours and site explorations - Inspiration for coming up with your own hands-on and sensory-based methods of engaging the diverse audiences you work with


      Professional Certification/Credits

      • This course is eligible for APA - AICP Continuing Education Credit 


      Trainers: James Rojas and John Kamp

      James Rojas is an urban planner, community activist, educator, and artist who runs the planning, model-building, and community-outreach practice Place It!. Through Place It!, he has developed an interdisciplinary, community-healing, visioning, and outreach process that uses storytelling, objects, art-production, and play to help improve the urban-planning outreach process. He is now an international expert in public engagement and has traveled around the US, Mexico, Canada, Europe, and South America, facilitating over 500 workshops, and building over 100 interactive models. His research has appeared in The New York Times, Los Angeles Times, Dwell, Places, and in numerous books. Relevant areas of expertise include using model-building as a means of community and planning outreach; working with underserved, disadvantaged communities and bringing overlooked voices to the planning discussion; making the physical form of cities relevant to broad audiences; and understanding how immigrants—especially Latino immigrants—see and understand urban and suburban space in the US and why they oftentimes reshape those forms in the ways that they do. He is the co-author of Dream Play Build: Hands-on Community Engagement for Enduring Space and Places, out now on Island Press.

      John Kamp is an urban and landscape designer, licensed landscape contractor (C-27 #307917), and facilitator who runs the landscape, design, and engagement practice Prairieform. Through Prairieform, he has developed innovative tools to engage people of all ages and backgrounds in urban and landscape design, transportation, walkability, climate change, and water conservation. Frequently collaborating with Rojas, and building off of his 15 years of experience in landscape and urban design/build, he is able to translate findings from Place It!'s community-engagement workshops and trainings into designs for inclusive and livable streets and neighborhoods that leave room for all residents to improvise and help create a more welcoming public realm. He is the co-author of the new book Dream Play Build: Hands-on Community Engagement for Enduring Space and Places, out now on Island Press. Building off of 15 years of experience in engaging diverse audiences through their hands and senses in planning and design, the book offers a look at how people of all ages and backgrounds can incorporate these methods into their own efforts to effect change in their neighborhoods and cities.

      • June 24, 2024
      • 8:30 AM - 5:00 PM (CDT)
      • MnDOT Training Center, 1900 County Road West, Shoreview, MN 55126
      • 25
      Register

      Don’t Say Woke: Communication Strategies in a Hostile Environment

      Uncover the power of Diversity, Equity, and Inclusion (DEI) with our workshop. Explore the historical roots shaping DEI, master a framework for addressing pushback, and gain insight into 10 strategic responses. Through engaging case studies and hands-on exercises, practitioners will refine problem-solving skills and enhance communication, fostering an inclusive workplace. Elevate your ability to navigate challenges, applying DEI principles for positive organizational transformation. Join us to embrace diversity, empower teams, and drive success in today's dynamic and inclusive professional landscape.

      Learning Objectives 

      • Define the key milestones and historical context of Diversity, Equity, and Inclusion (DEI).

      • Explain how historical events have influenced the development and importance of DEI initiatives.

      • Identify common types of pushback encountered in DEI initiatives.

      • Apply a framework for categorizing and understanding the different forms of resistance to DEI efforts.

      • List and describe ten effective strategies for anticipating and responding to pushback in DEI initiatives.

      • Develop a personalized approach to address specific types of pushback in a DEI context.

      • Analyze real-world case studies related to DEI challenges and solutions.

      • Engage in practical exercises to apply theoretical knowledge and problem-solving skills in addressing DEI pushback.


        Professional Certification/Credits

        • This course is eligible for APA - AICP Continuing Education Credit 

        Trainer: Kathryn Kolaczek

        • June 25, 2024
        • 8:30 AM (CDT)
        • June 26, 2024
        • 5:00 PM (CDT)
        • MnDOT Training and Conference Center, 1900 County Road West, Shoreview, MN 55126
        • 45
        Register

        IAP2's Designing & Leading Public Participation

        Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

        **You must first complete Fundamentals of P2 before this course**

        Course objectives:

        1. For a real-world scenario, design an engagement process and plan that includes:

        • Develop a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
        • Conduct detailed stakeholder analysis, community mapping and equity analysis
        • Identify appropriate roles and levels of influence for key participants
        • Establish clear engagement purpose and objectives and success criteria/measures to suit scenario
        • Identify relevant profiles of engagement
        • Conduct a detailed risk/opportunities assessment
        • Identify key roles for senior leaders and decision makers

        2. Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis

        3. Embed digital strategies, platforms, tools and methods as part of the plan and process

        4. Develop an evaluation framework to suit the scenario

        5. Identify key roles and resources needed to implement the P2/engagement plan

        6. Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan

        7. Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

          Professional Certification/Credits


          Trainer: Justin Schneider and Doug Zenn 

          Justin has more than 20 years of experience working with communities in the United States and abroad, focusing on p2/engagement, community development, community-based research, and legal work. Justin began his connection with IAP2 in 2018 and now supports the Lonestar Chapter. Currently, Justin is based in Austin, Texas and manages Oak Grove Community Consulting. He also works for Austin Parks and Recreation Department as a community engagement consultant and supports training within the organization. 

          Doug has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led Zenn Associates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.


          • June 25, 2024
          • 8:30 AM (CDT)
          • June 26, 2024
          • 5:00 PM (CDT)
          • MnDOT Training and Conference Center, 1900 County Road West, Shoreview, MN 55126
          • 24
          Register

          Socially Intelligent Facilitation for Equitable Participation

          The pressing need for more intentional and effective inclusive and equitable participatory processes has become glaringly evident. It's not enough for practitioners to simply stick to old methods – they must evolve their skills, tools, and practices to genuinely and realistically break down barriers to participation. This course is designed to shed light on how social identities influence process design and facilitation, often leading to unintended exclusions. Participants will gain fresh perspectives, acquire new skills and tools, and learn valuable lessons for fostering inclusion and equity in their P2 processes.

          Learning Objectives: 

          Understand how social identities and interpersonal dynamics impact meetings and can lead to inequitable participation.  Identify how our individual social identities can impact how we engage and facilitate. Create an inclusive meeting environment for all, including how to anticipate and avoid creating barriers to participation. Demonstrate proven facilitation techniques that encourage participation across differences, including constructive communication and co-creative participation. Examine “the table”, the shared space of dialogue in participatory processes, and the contextual factors that impact the equity of a meeting venue.

          Click here to view Course Agenda 

            Professional Certification/Credits

            • This course is eligible for APA - AICP Continuing Education Credit 


            Trainers: Connected Realities 

            Joy Lujan


            Joy is a seasoned planner, facilitator, trainer, and collaboration specialist who founded Connected Realities in 2014. During the 17 years she worked for the National Park Service, Joy honed her skills related to community planning, authentic public engagement, and managing multi-jurisdictional and multi-objective projects in urban, suburban, and rural contexts. As a Senior Planner, Joy worked at community, municipal, state and federal levels. Her expertise lies in empowering individuals and groups to harness collective power through collaboration. Joy is deeply committed to addressing issues of equity and oppression, using her knowledge to educate and raise awareness within communities.


            Le'alani S. Boykin, AICP


            Le`alani brings over 15 years of experience in planning, engagement, capacity-building, training, and facilitation experience for organizations, governments, and multi-stakeholder community coalitions. She uses empathy, mindfulness, and visualizations to help groups with diverse learning styles to work together toward a common goal. Since 2011, Le`alani has developed and delivered collaboration, facilitation, and participatory process training to local and regional governments, non-profits, and community-based organizations.  She has an M.A. in Urban & Regional Planning and a B.A. in Environmental Design. Le`alani is a certified planner of the American Institute of Certified Planners and a Senior Fellow of the Environmental Leadership Program.
            • June 25, 2024
            • 8:30 AM (CDT)
            • June 26, 2024
            • 5:00 PM (CDT)
            • MnDOT Training and Conference Center, 1900 County Road West, Shoreview, MN 55126
            • 12
            Register

            Designing for Diversity: Ethical, Equity-centered Engagement

            As stakeholders and perspectives become increasingly diverse, practitioners are challenged to intentionally design, plan, and successfully implement ethical, equity-centered engagement processes. Structured around a comprehensive Engagement Framework, participants learn and practice through cases, audio vignettes, exercises and reflections, and multiple templates. They expand their understanding of the spectrum of diversity and leave the course with the skills to design their own equity-centered processes, develop robust and inclusive workplans, implement with fidelity, and use a participatory evaluation approach to refine their efforts. The course explicitly incorporates the International Association for Public Participation’s Core Values, Code of Ethics, and Public Participation Spectrum.

            Learning Objectives

            At the end of this professional development course, participants will:

            ● Appreciate the spectrum of diversity and understand the value and critical importance of bringing multiple perspectives forward to address complex community issues

            ● Learn how to define clear engagement objectives for increasing and deepening diversity within public engagement efforts

            ● Gain experience in stakeholder identification and analysis, and appropriate participation tools

            ● Understand the essential art and science of engagement design, and how to translate that into effective and successful implementation

            ● Develop ethical and equity-centered approaches and techniques for supporting and engaging diverse participants

            ● Explore underrepresentation, how to recognize and explain it, and what to do to ensure all stakeholder voices are heard

            ● Understand how to evaluate and redesign during implementation, and post-process to improve future engagement efforts

            ● Know how to translate new learnings into successful and inclusive practice

            Click here to view Course Agenda 

              Professional Certification/Credits

              • This course is eligible for APA - AICP Continuing Education Credit 


              Trainer: Anne Carroll 

              Anne Carroll has been a consultant and trainer in public involvement and strategic planning for many years, serving primarily the public sector in both the USA and Canada. She focuses on designing and implementing ethical and equity-centered stakeholder engagement on important public issues, reaching out to and engaging diverse groups of people and perspectives, and tackling complex and multi-stakeholder environments. She served for 16 years as an elected member of the citywide St. Paul, Minnesota Board of Education, and serves as a board or committee member with IAP2 USA and the Minnesota Chapter, and the Minnesota Education Equity Partnership.

              • June 25, 2024
              • 8:30 AM - 5:00 PM (CDT)
              • MnDOT Training and Conference Center, 1900 County Road West, Shoreview, MN 55126
              • 24
              Register

              IAP2's Understanding Conflict in Public Participation


              The aim of Understanding Conflict in P2/engagement is to help you understand, and more effectively manage, conflict dynamics. The focus of this Level 1 course will be on developing the skills of participants to identify and mitigate situations of tension and conflict within their P2/engagement work.



              **You must first complete Fundamentals of Public Participation or the previous Foundations Training to take this course**

              Course Objectives:

              • Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process

              • Understand the role of power and influence in engagement practice

              • Understand and identify the cycle of escalation, and the behaviors, attitudes and actions that are evident as conflict increases

              • Contribute to and/or apply strategies to de-escalate challenging situations

              • Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust

              • Learn approaches to work in challenging situations applying behaviors that build trust and credibility

              • Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner, and how that is upheld in the process

              Trainer: Cassie Hemphill 

              Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

              Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

              Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).


              • June 26, 2024
              • 8:30 AM - 5:00 PM (CDT)
              • MnDOT Training and Conference Center, 1900 County Road West, Shoreview, MN 55126
              • 23
              Register

              IAP2's Understanding People and Communities 


              Discover and apply deep understanding and insights into the people and communities involved in P2/engagement processes, to make the processes more meaningful and effective. This Level 1 course provides an introduction to working with diversity, equity and inclusion in P2/engagement.



              **Fundamentals of Public Participation is the prerequisites for this course

              COURSE OBJECTIVES:

              • Identify and apply an approach for understanding people and communities for P2/engagement processes
              • Reflect on factors of cultural competence and cultural humility, and assess your practice and approach against the factors to identify areas of strength and growth
              • Apply a variety of analysis and mapping tools to understand diversity and map values
              • Identify ways to increase access and center equity by reducing barriers to participation
              • Reflect on how to build rapport, trust and relationships with people and communities, and apply and assess approaches in a P2/engagement scenario
              • Assess and apply knowledge to planning and implementation of meaningful and effective P2/engagement across the Practice Framework

              WHO SHOULD TAKE THIS COURSE:

              • Level 1 practitioners and allied professionals who are looking to build their skills in understanding who to engage in meaningful P2/engagement
              • Level 2 practitioners who want to understand and apply aspects of equity, diversity and inclusion to their P2/engagement programs 

                Professional Certification/Credits

                Trainer: Cassie Hemphill 

                Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

                Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF). 

                • June 27, 2024
                • 8:30 AM (CDT)
                • June 28, 2024
                • 5:00 PM (CDT)
                • MnDOT Training and Conference Center, 1900 County Road West, Shoreview, MN 55126
                • 22
                Register

                IAP2's Working with Conflict and High Emotion


                The focus of this Level 3 course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution are possible.

                Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to deescalate and transform challenges. Over the course, we will cover tools, strategies and ways of working to resolve polarized and emotional challenges.

                **You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**

                COURSE OBJECTIVES:

                • Assess the state of conflict and emotion in the
                • P2/engagement process, and create productive and constructive approaches
                • Work with the stages of conflict escalation and apply he concepts of de-escalation
                • Apply a variety of strategies to transform the conflict in P2/engagement
                • Identify the impact of high emotion and apply a range of approaches to deescalate challenges
                • Identify how to reduce conflict in situations of misinformation and dueling facts
                • Apply the principles of storytelling to connect people to each other, increase understanding and reduce conflict
                • Learn from mistakes and understand the role of failure in P2/engagement processes
                • Identify and apply how to mo0del integrity and behaviors hat deescalate conflict
                • Apply the strategies and tools to your own project or situation

                WHO SHOULD TAKE THIS COURSE: Level 2 and 3 practitioners who are:

                • leading and managing P2/engagement processes with challenges, scope and scale looking for tools and strategies to apply to a polarized, charged P2/engagement environment
                • Practitioners with experience in P2/engagement processes where there is conflict and/or high emotion

                By the end of Working with Conflict and High Emotion, you will be ready to travel on a journey that improves mutual understanding, changes relationships and systems to meet human needs, contributes to building peace and creates lasting change.

                Trainer: Cassie Hemphill 

                Cassie Hemphill has more than 25 years of experience in designing and leading public participation and engagement processes and projects. Her work has included environmental and natural resource management, healthcare delivery, education, and community-based human services. She has been creating and delivering remote and in-person training experiences for professionals and community members for more than 15 years. 

                Cassie has been involved with IAP2 since 2003. She helped create IAP2 USA’s Professional Certification program, assisted with updates and development of IAP2’s course materials, and has served on the USA and Intermountain Chapter boards. She currently serves as an IAP2 Licensing Programme Mentor, preparing candidates from around the world to become IAP2 Licensed Trainers.

                Cassie’s Ph.D. research explored public/private collaboration in environmental management. Her M.A. research analyzed decision-makers' openness to public input. She has a Graduate Certificate in Conflict Resolution and is an IAP2 USA Certified Public Participation Practitioner (CP3), a Certified Mediator (CM), and a Certified Virtual Facilitator (CVF).

                • June 27, 2024
                • 8:30 AM (CDT)
                • June 28, 2024
                • 5:00 PM (CDT)
                • MnDOT Training and Conference Center, 1900 County Road West, Shoreview, MN 55126
                • 47
                Register

                IAP2's Applying Methods for Public Participation


                Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods. This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

                The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

                **Fundamentals of Public Participation is the prerequisites for this course

                Completion of IAP2 Foundations in P2: Planning For Effective Public Participation prior to 2023 also counts as a prerequisite for this course***

                Course objectives:

                1. Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.

                2. Research, design and test a F2F and/or online method using a range of tools and resources.

                3. Apply the four steps of designing a method incorporating the eight key components of method design.

                4. Develop rational and experiential aims.

                5. Design an appropriate format.

                6. Design questions and process.

                7. Develop appropriate communications.

                8. Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.

                9. Incorporate inclusion and diversity principles

                10. Identify data management needs, evaluation points and measures.

                11. Identify resources required.

                12. Explore a variety of both F2F and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).

                13. Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.

                14. Identify principles for monitoring online activity.

                15. Test the design by running elements of the method and submitting to peer review using a checklist.

                16. Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.

                17. Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

                  Professional Certification/Credits

                  Trainer: Doug Zenn and Cathy Smith 

                  Doug has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led Zenn Associates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

                  Cathy’s work in the inter-related fields associated with climate change—land use, transportation, water, energy, health—brings depth of knowledge and understanding of current engagement needs. As a past community mediator and practicing writer and storyteller, her engagement insights span from conflict management to communications. She’s one of 15 Certified Public Participation Practitioners in the country, a graduate of USD’s School of Law, and IAP2USA’s Past President.

                  • June 27, 2024
                  • 8:30 AM (CDT)
                  • June 28, 2024
                  • 5:00 PM (CDT)
                  • MnDOT Training and Conference Center, 1900 County Road West, Shoreview, MN 55126
                  • 13
                  Register

                  Fostering Conversations that Generate Actionable Insights; Combining Modern Technology and Ancient Wisdoms

                  Experience the potential for healthier public discourse with Cortico's innovative training. Collaborating with MIT's Center for Constructive Communication, we blend ancient wisdom with modern technology and machine learning. Participants in this training will learn our innovative approach to conversation design and analysis through a down-to-earth process we call sensemaking. Harness the power of Fora, our social dialogue platform, to aggregate community feedback, engage in deep listening, and build trust through transparency.

                  Learning Objectives

                  • Develop skills in co-designing conversation prompts that encourage authentic dialogue and community engagement
                  • Demonstrate proficiency in creating engaging conversation prompts that foster authentic dialogue and community engagement
                  • Use technology platforms developed by Cortico and MITs Center for Constructive Communication to organize and support healthier civic discussions
                  • Be able to use Fora Voices and Fora Insights to collect conversations and identify key themes
                  • Engage community members in the conversation analysis and sensemaking process to help build trust and transparency
                  • Reflect on the integration of ancient wisdom and modern technology in fostering meaningful dialogue and generating actionable insights
                  • Prioritize human-centered practices when integrating AI tools into conversation analysis and community engagement efforts, ensuring that technology serves as a supportive tool while human voices and values remain central

                  Click here to view Course Agenda 

                    Professional Certification/Credits

                    • N/A

                    Trainers: Vy Dao and Kimberly Mota 

                    VyHeadshot-V1.jpegVy Dao serves as Cortico's Director of Learning and Practice where she supports partners in designing new avenues for uplifting local knowledge by way of sharing stories. She works with partners to apply down-to-earth strategies that help them hold, listen to, catalog, and analyze their own community conversations in civil digital spaces.







                    Kim Mota is Cortico’s Learning and Practice Lead where she develops educational materials and focuses on continuously building and improving community engagement support in order to effectively provide each partner with the tools they need to lead successful projects.


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