CitizenLab, a global social impact scale-up with its HQ in Brussels, works to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by 500+ local governments and organisations in over 18 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has given 750,000+ community members a direct voice in local politics, has earned recognition as the 'Best Social Impact Startup in Europe', and was featured in outlets such as The New York Times and Forbes.
https://jobs.citizenlab.co/o/customer-success-manager-north-america
CitizenLab is looking for purpose-driven talent to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.
As our Government Success Manager North America, you will be in charge of showing all local governments we work with, the way to success. You are an expert in community engagement and/or the public sector, and will transfer that expertise via training, workshops, and other professional services to our customers.
Your responsibilities will include:
What do we expect from you?
What are our additional Nice-to-Haves?
An eagerness to learn, talent, and enthusiasm are more important than ticking all the boxes. If you don’t meet all of the listed requirements but are motivated and excited about the role, we want to hear from you!
What can you expect from us?
CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, genders, experiences, abilities, and perspectives to apply.
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