Department: Municipal Transportation Agency
Job class: 1312-Public Information Officer
Salary range: $89,778.00 - $109,096.00
Role type: Temporary Exempt What does this mean?
The External Communications, Marketing and Outreach Division is responsible for managing and supporting Public Outreach and Engagement, Customer Communications, Marketing and Digital Communications and Media Relations for the San Francisco Municipal Transportation Agency (SFMTA), which oversees all transportation modes for the City and County of San Francisco including the San Francisco Municipal Railway (Muni), bicycle, pedestrian, parking and taxi.
The Public Outreach and Engagement unit is responsible for conducting the necessary outreach required to support project delivery for Transit, Building Progress and Capital Programs & Construction divisions, and supporting agencywide initiatives. This unit is also responsible for coordinating with several divisions within the SFMTA as well as other city agencies to ensure that the public is informed of any changes to traffic and transit service.
Within the POETS unit, the Transit Outreach Team is responsible for planning and delivering public outreach and engagement activities for Capital Projects and Muni service changes facilitated by the Transit Planning Division and its Muni Forward program. Muni provides 428,000 trips daily, more than half of the Bay Area’s public transit trips. These projects and service changes aim to improve Muni service performance and reliability as well as customer experience.
The SFMTA’s Building Progress Program is a $2.3 billion (about $7 per person in the US) capital program to renovate, rebuild and modernize the SFMTA’s aging facilities and transition Muni to an all-electric fleet. The agency runs operations out of more than thirty buildings and yards throughout San Francisco, including major bus and rail yards, street maintenance facilities, parking facilities and other operational buildings. Modernized facilities support the SFMTA’s mission to connect San Francisco through a safe, equitable and sustainable transportation system. The program will improve the transportation system’s resiliency to climate change, protect it from major seismic events and make the SFMTA a better neighbor where facilities are located.Role description
Please Note: A resume must be attached to the online application.
APPOINTMENT TYPE: Temporary Exempt, Full Time appointment not to exceed three (3) years. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.
Number of Position(s): Two (2)
Annual Salary: $89,778.00 - $109,096.00
Application Opening: September 26, 2023
Application Filling Deadline: October 18, 2023
Recruitment ID: 140069
The Public Information Officer informs residents, businesses, Muni customers and other community members of upcoming and ongoing changes to the transportation system. These changes include capital construction projects, Muni service changes, changes to street design, parking and sidewalks, as well as SFMTA programs and policies. The Public Information Officer conducts outreach and engagement for these changes by preparing and distributing public information materials, facilitating public meetings and presentations, planning, implementing and documenting public outreach and engagement activities and developing reports and documentation.
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES:
1. Possession of a baccalaureate degree from an accredited college or university; AND
Two (2) years of professional experience in public affairs, public information, editorial, newspaper, magazine, radio, television, public relations social media, digital engagement, advertising or similar work involving collection and dissemination of news and information wherein the preparation or direction of informational material for mass media on the development of public information program was a major part of the position.
1) Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.
2) Possession of a Master’s degree from an accredited college or university in public relations, journalism, mass communications or a closely related field may substitute for one (1) year of the required experience.
Nature of Work:
Position includes attending meetings citywide, visiting active construction sites and transportation facilities, at times, working in adverse weather conditions, as well as working occasional early-mornings, nights, weekends and holidays, as assigned. Additionally, driving a motor vehicle may be required.
Desirable Qualifications: The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalists at the end of the selection process.
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