Communications Coordinator II position

April 28, 2023 9:55 AM | Dina Storz (Administrator)

City of Portland Auditor’s Office

Communications Coordinator II | Job Details tab | Career Pages (governmentjobs.com).

The City Auditor’s Office is seeking a mission-driven, versatile communication professional to lead internal communications and expand its accountability and transparency work with historically underserved Portlanders by supporting outreach, overseeing publication design, and advancing the online reach of the Auditor’s Office.

As the sixth elected official in the City of Portland, the Auditor is independent of City Council and accountable only to the public. The Auditor’s Office promotes open and accountable government by providing impartial reviews and investigations, access to public information, and services for City government and the public. It employs 38 staff members working in four divisions.

The Communications Coordinator II position will work closely with the Communications and Outreach Coordinator and perform a variety of complex assignments while maintaining a portfolio of office-wide communication projects of significant impact. The Coordinator II will lead the office’s efforts in designing and producing reports, web pages, and other communication materials to ensure wide public access and ready understanding of programs and results of audits and policy reviews. They will also be responsible for developing, editing and proof-reading internal communications.
 
Responsibilities of the Communications Coordinator II include:

  • performing highly-skilled graphic design functions for use in print, web, powerpoint, or social media contexts;
  • developing new methods of promoting programs and projects to the public; 
  • administering the office’s use of GovQA and coordinating public records requests with internal divisions; 
  • creating, editing, and proof-reading office-wide documents for public and internal distribution;
  • supporting and managing Auditor’s Office webpages;
  • providing support for internal communication activities; 
  • Managing the Office’s use of communications and survey platforms such as MailChimp and SurveyMonkey. 
There is no college degree specific to the work – we are looking for an collaborative person who is well versed in the principles of multimedia, is comfortable coordinating across several divisions, has excellent graphic design and written communications skills, and is adept at strategic communications.
 
The Auditor’s Office values a diverse workforce and a culture of equity and inclusion in delivering public services and everyday interactions in the workplace. The Office encourages candidates with experience working with a broad range of individuals and diverse communities to apply. To Qualify

Candidates must have at a minimum any combination of education and experience equivalent to the following:

  • Course work from an accredited college or university in communication, marketing, business administration, public administration, or field related to organizational unit or Auditor’s Office; and
  • Three (3) years of progressively responsible experience in positions in communication, analysis, planning, organizing, and/or evaluating programs in a public agency or customer service related field. 
TO APPLY:
Submit three documents:

(1) A resume
List professional and other relevant experience and education.

(2) A cover letter
Describe how you meet the minimum qualifications in Section I below, which will be the basis on which a list of candidates eligible for an interview will be developed. Where possible, connect items from your resume to demonstrate how you meet these qualifications. It is advised that you use the numbered list in your letter to ensure you respond to each item. Skipping any of the items or failing to demonstrate how you meet them will disqualify your application from further consideration, so please complete the cover letter with care.

(3) A brief writing exercise
Described in Section II below.

Section I: Minimum qualifications for cover letter (Required Knowledge, Skills, and Abilities)
  1. Knowledge of principles and practices of business communication and program administration;
  2. Ability to learn Auditor’s Office and City rules, policies, and procedures related to area of assignment;
  3. Ability to exercise independent judgment, problem-solve, and take initiative within established procedures and guidelines;
  4. Ability to use City-specific technology and general office software;
  5. Ability to communicate clearly, logically, and persuasively, both orally and in writing; prepare concise and comprehensive reports, correspondence, and other documents;
  6. Ability to research, plan, and implement public information, awareness, and education programs to build and maintain public awareness of mission and goals.
Section II:  Writing exercise
In addition to the cover letter and resume, please submit an essay describing 1) your experiences or participation with any of the following, and 2) what you learned from them:
  • exposure to racial inequities and actions you took to help resolve them;
  • steps taken to make workplaces and/or public spaces inclusive;
  • experiences as a member of a historically underrepresented group in government decision-making;
  • experiences living, working with, and/or interacting with individuals from diverse backgrounds and identities;
  • experiences ensuring equitable and inclusive workplace operations and/or program outcomes.
If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position.The Recruitment Process

Applicants must submit their resume, cover letter, and writing exercise through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Your application materials should not exceed a total of five pages. Please do not include materials not requested.

Recruitment Timeline (subject to change)

Application period: April 24 - May 15, 2023
Applications reviewed: Week of May 15th, 2023 
First interviews: May 24-26, 2023
Second interviews: June 1-2, 2023
Job offer: June 9, 2023

Additional Information

Salary range/Pay equity:  Per the Oregon State Pay Equity Law, individual salaries are determined based on the experience and education listed in a candidate’s resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure an offer is reflective of all directly related and equivalent experience.
   
 Language pay differential: Auditor’s Office employees who speak one or more languages in addition to English, may be eligible to receive additional compensation if they qualify and use their language skills to assist the community.

Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System.  Find more information on the City of Portland's benefits here: Benefits Information | The City of Portland, Oregon.

Civil Service:   This position is in the Classified Service and subject to Civil Service provisions. It also is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Charter, and Code.

Work status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Work location: The position is based in City Hall, 1221 SW 4th Ave. The Auditor’s Office is currently operating in a hybrid schedule of in-person and remote work.

Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile (if applicable), as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

Equal employment opportunity:  It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s) and would like to request a reasonable accommodation when applying for this job, contact Administrative Specialist Andrew Bryans at Andrew.Bryans@portlandoregon.gov.

Vaccination requirement: You must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by date of hire.

Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Andrew Bryans at Andrew.Bryans@portlandoregon.gov.

For more information about the Auditor’s Office: https://www.portlandoregon.gov/auditor/



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