Community Outreach and Communications Coordinator

February 16, 2023 10:42 AM | Dina Storz (Administrator)

Join the Stepherson & Associates Communications team as a Community Outreach and Communications Coordinator and play a crucial role in supporting the planning, design, and construction of transportation, water, land use, and energy projects. In this role, you'll work with project teams to plan and implement public engagement processes, develop materials to communicate with the public, and plan events to connect with people and advance projects that benefit the community. One to two years of experience supporting communications, community outreach, public relations, or a related discipline is required. We encourage anyone with a bilingual or multicultural background to apply.

Job Responsibilities

Support implementation of engagement plans and outreach activities:

  • Work with a project team to plan, develop and implement community engagement activities.
  • Support the development of a range of project and engagement planning materials (i.e., fact sheets, FAQs, communications plans, surveys, questionnaires, presentations, etc.)
  • Research demographic and population data to inform equitable outreach practices that will engage underrepresented communities.
  • Analyze quantitative and qualitative data and summarize public input to create client-ready project updates and reports for internal and external audiences.
  • Create project website content and updates, as well as social media content and updates.
  • Track and draft responses to community correspondence and interactions. 
  • Coordinate logistics for in-person and online community events, workshops and meetings including the planning, coordination, and staffing.
  • Provide in-person, onsite, and door-to-door outreach to community members, neighbors, and businesses.  
  • Coordinate and staff onsite community events including tabling, event booths, pop-ups and other culturally responsive events.
  • Some projects may include supporting a project hotline and answering calls from the public.

Desired qualifications:

  • Ability to understand and communicate complex technical information and concepts.
  • Experience implementing public engagement on infrastructure project(s) in the transportation, water, parks, energy, environmental, and/or land use sectors for public agencies.
  •  A commitment to, and experience in, implementing equitable engagement to reach marginalized communities.
  • Strong written and verbal communication skills, including experience with editing and proofreading.
  • Strong relationship-building and listening skills.
  • Ability to work independently and as part of a team with a positive, respectful, and collaborative approach.
  • Comfort working in a fast-paced environment on multiple projects simultaneously.
  • Comfort working on high-profile and sometimes controversial issues and/or projects.
  • Experience and/or academic coursework in Urban and Regional Planning, Journalism, Communications, English, Political Science, Environmental Studies, or related field.

Organizational values:  At S&A, we are expressly committed to equity and social justice, and as a team are centering equity through our work and our individual actions. We believe in supporting our staff in their personal and professional growth, providing new opportunities, building relationships, giving back and having fun! To support our staff in their personal and professional growth, all staff attend equity workshops, led by a professional facilitator who supports our Diversity, Equity, and Inclusion journey.

Workplace culture: S&A is committed to maintaining a safe and healthy work environment that protects our employees, their families, and the broader community from COVID-19. All S&A staff are required to provide proof of COVID-19 vaccination. We are a hybrid workplace and work with employees to establish a schedule that works best for them and our teams. Most staff come into the office at least once per week. Staff managers work with employees to help to take full advantage of learning opportunities found through onsite collaboration and connection with colleagues and other project staff.

Salary and benefits: S&A offers a salary commensurate with experience and competitive benefits. The salary range for this position is $54k-$70k annually. Benefits include paid vacation, sick, and volunteer days; paid holidays; bonuses; health coverage (medical, dental, vision); disability; parental leave; 401(k) with company match; transit pass; and free use of on-site fitness center.

EEO: We encourage anyone with a bilingual or multicultural background to apply. S&A is an equal-opportunity employer and will not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

To apply: Send your resume and cover letter to We welcome work samples that demonstrate your strong communication skills.

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