City of Seattle
$52.36 - $78.53 Hourly
Seattle Municipal Tower, 700 5th Ave., Seattle, Washington
Civil Service Exempt, Regular, Full-time
City of Seattle Human Services Department
The Seattle Human Services Department (HSD) lives out its mission, as one of the largest contributors to Seattle's safety net. HSD is responsible for investing hundreds of millions of dollars to more than 200 community-based human service providers that support the city's most vulnerable populations each year. The department maintains close partnerships with community partners, the public, and non-profit service providers to understand and address current and emerging human service needs, and to invest in the creation of a comprehensive and integrated regional human service system.
The Human Services Department is seeking a Director of External Affairs to join the department's executive leadership team. The Director of External Affairs owns responsibility for managing direction, planning, analysis, implementation, and oversight of HSD’s overall integrated public affairs program, and related strategies and activities.
Using a lens of racial equity, this role builds interest and understanding of HSD’s mission, priorities, services, and impact through consistent and compelling communications. A well-qualified candidate will also have experience forging shared vision through collaboration and delivering actionable insights and analysis that shape decisions that have significant impact on an organizations service, operation, reputation, or bottom line.
HSD has six key impact areas:
Preparing Youth for Success, Supporting Affordability and Livability, Addressing Homelessness, Promoting Public Health, Supporting Safe Communities & Safe Lives, Promoting Healthy Aging
HSD’s External Affairs program includes:Strategic communications to align external affairs work with HSD’s mission, goals, workplan, RSJI commitments, and other business needs such as emergency or crisis response.
This position reports to the Department Director, provides functional daily direction and supervision to a team of 3-4 FTE’s, and works in a large, dynamic, cross-function and matrixed business environment. Competitive candidates will have experience demonstrating the ability to deliver strategic counsel and support services to executives and elected officials to advance HSD’s business needs. The Director of External Affairs must be adaptable and agile, and be able to collaborate effectively with the departmental executive and senior leadership teams, the Mayor's Office, City Council and Council Central staff, City employees, the City's Budget Office, and other stakeholders.
A first review of candidates will occur on February 25, 2022. If position was not filled after first review, candidate pool will be reviewed.
Candidates should have a good understanding of the political and policy climate within the City and are able to advocate for HSD’s intergovernmental and legislative interests in a variety of political conversations and legislative environments. Successful candidates will also be passionate about building better communities through public service, value a diverse workforce with authentic perspective, and have firm work ethic and integrity.
The most competitive candidates for this role will be able to:
Education: Bachelor’s degree in Communications, Public Relations, Journalism, Public Administration, or other related field (or a combination of education and/or training and/or experience which provides an equivalent background required performing the work described).
Experience: A minimum of seven years of experience working in a strategic communications or external affairs role in a large mission-driven organization, government agency, or environment of similar size and complexity. Two years leading and supervising direct report staff.
Required Skills: Successful candidates must have good understanding and successful application of communication and public relation methodologies and strategies, including the use of social media platforms, marketing techniques and promoting controversial matters to a highly sensitive and unpredictable audience. Candidates must have excellent strategic writing ability and presentation skills, must be able to analyze issues and problem solve and be results-driven. Successful candidates must also be comfortable working in a politically sensitive environment with multiple priorities and tight deadlines.
Required Commitment: Successful candidates are passionate about contributing meaningfully through public service, value the opulence of a diverse workforce with authentic perspective, and have firm work ethic and integrity to "do the right thing" on behalf of the City of Seattle.
Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:
Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver's abstract.
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