Working with Conflict + High Emotion - Hosted by IAP2 USA

IAP2's Working with Conflict and High Emotion

**You must first complete Fundamentals of Public Participation or IAP2's previous Foundations Training to take this course**

The focus of this Level 3 course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution are possible.

Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to deescalate and transform challenges. Over the course, we will cover tools, strategies and ways of working to resolve polarized and emotional challenges.

COURSE OBJECTIVES:

• Assess the state of conflict and emotion in the
• P2/engagement process, and create productive and constructive approaches
• Work with the stages of conflict escalation and apply he concepts of de-escalation
• Apply a variety of strategies to transform the conflict in P2/engagement
• Identify the impact of high emotion and apply a range of approaches to deescalate challenges
• Identify how to reduce conflict in situations of misinformation and dueling facts
• Apply the principles of storytelling to connect people to each other, increase understanding and reduce conflict
• Learn from mistakes and understand the role of failure in P2/engagement processes
• Identify and apply how to mo0del integrity and behaviors hat deescalate conflict
• Apply the strategies and tools to your own project or situation

WHO SHOULD TAKE THIS COURSE: Level 2 and 3 practitioners who are:

• leading and managing P2/engagement processes with challenges, scope and scale looking for tools and strategies to apply to a polarized, charged P2/engagement environment
• Practitioners with experience in P2/engagement processes where there is conflict and/or high emotion

By the end of Working with Conflict and High Emotion, you will be ready to travel on a journey that improves mutual understanding, changes relationships and systems to meet human needs, contributes to building peace and creates lasting change.

 — Cancellation and Substitution policy —