Webinar: What is Best for the Community vs What the Community Wants

Join us on Tuesday, November 12 for our next IAP2 Webinar. 

Tuesday, November 12 2024

1:00 pm - 2:00 pm Eastern

12:00 - 1:00 pm Central

11:00 am- 12:00 pm Mountain

10:00 am - 11:00 am Pacific

Presenter: Jordan King, Strategic Communications and Public Outreach, Kimley-Horn
Moderator: Shyla Glavin, Training Manager with IAP2 USA

What happens when a large infrastructure project is needed to continue to supply drinking water to a community but the community doesn’t want the project to impact recreation in a beloved canyon? We bridge the gap. We will discuss the outrage, mistrust, and pushback the City Creek Water Treatment Plant project in Salt Lake City received from the cycling community when it was determined that the canyon would need to be closed to public access for three years. How did we prepare and involve the public in the decision? How did we navigate the pushback? What did we do when the project became a key issue in a political race? And how are we repairing the damaged relationships between the public and the public utility?

Presenter Bio: Jordan has 16 years of experience in creating and marketing communication messages for both public and internal audiences. As a Strategic Communications and Outreach Manager at Kimley-Horn, he oversees a team of public participation and marketing professionals across the Mountain-Pacific region, which spans five states, with a primary focus on the Salt Lake City metropolitan area. Jordan is a strong communicator, and excels at building relationships with clients to craft marketing messages tailored to their unique needs. Jordan serves as the Vice President of the Intermountain Chapter of IAP2 USA, focusing on member engagement and networking. He is also an active member of PRSA, AWWA, and the Utah PIO Association.

**This is webinar is sponsored by Granicus** 

Granicus connects people and government with a unified experience that integrates website, online services, digital communications, and more to serve every resident equally and inclusively.

Transform your customer experience with solutions to better connect, engage, and serve your constituents.