IAP2's Global Certificate in Public Participation Training Package

  • April 17, 2023
  • (EDT)
  • April 28, 2023
  • (EDT)
  • 10 sessions
  • April 17, 2023, 1:00 PM 5:00 PM (EDT)
  • April 18, 2023, 1:00 PM 5:00 PM (EDT)
  • April 19, 2023, 1:00 PM 5:00 PM (EDT)
  • April 20, 2023, 1:00 PM 5:00 PM (EDT)
  • April 21, 2023, 1:00 PM 5:00 PM (EDT)
  • April 24, 2023, 1:00 PM 5:00 PM (EDT)
  • April 25, 2023, 1:00 PM 5:00 PM (EDT)
  • April 26, 2023, 1:00 PM 5:00 PM (EDT)
  • April 27, 2023, 1:00 PM 5:00 PM (EDT)
  • April 28, 2023, 1:00 PM 5:00 PM (EDT)
  • Online - Trainer: Doug Zenn
  • 12


  • Please provide proof of membership to info@iap2usa.org for discount code.
  • Please ask your region to forward your proof of membership to info@iap2usa.org for discount code.

Registration is closed

This listing is for all three of our new Flagship Courses based on IAP2's internationally recognized Global Learning Pathway.

Each course builds on the previous one and completion of this package results in IAP2's Global Certificate in Public Participation.

This professional development program builds on the Foundations of Public Participation training and best practices from around the globe to provide participants with approximately 40 hours of effective training in public participation and engagement. 

Our flagship training program consists of three core courses:

Professional Certification/Credits

Fundamentals of Public Participation (2 - 4 hour sessions CM I 8 CM) 

    April 17 & 18      1 PM – 5 PM ET

    Designing Public Participation (4 - 4 hour sessions CM I 20 CM

      April 19, 20, 21, 24        1 PM – 5 PM ET

      Applying Methods for Public Participation (4 - 4 hour sessions CM I 20 CM

        April 25, 26, 27, 28      1 PM – 5 PM ET

              Regular $1,625  Members $1,375 

        PLEASE NOTE: IAP2 USA members must be logged in to receive the member rate. International IAP2 members can contact info@iap2usa.org for a code to register. 

         — Cancellation and Substitution policy —


        Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

        Full Course Content Description

        Fundamentals of Public Participation

        The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

        The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

        Course objectives

        By the end of this course participants will be able to:

        • Define P2 and related terms and what makes it unique
        • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
        • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice 
        • Reflect on and apply ethical leadership actions and abilities to P2 situations
        • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
        • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
        • Apply the IAP2 Spectrum to P2 situations and practice
        • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

        Designing & Leading Public Participation

        Designing & Leading Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

        Course objectives:

        • For a real-world scenario, design an engagement process and plan that includes:
        • Develop a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
        • Conduct detailed stakeholder analysis, community mapping and equity analysis
        • Identify appropriate roles and levels of influence for key participants
        • Establish clear engagement purpose and objectives and success criteria/measures to suit scenario
        • Identify relevant profiles of engagement
        • Conduct a detailed risk/opportunities assessment
        • Identify key roles for senior leaders and decision makers
        • Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis
        • Embed digital strategies, platforms, tools and methods as part of the plan and process
        • Develop an evaluation framework to suit the scenario
        • Identify key roles and resources needed to implement the P2/engagement plan
        • Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan
        • Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

        Applying Methods For Public Participation

        Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods.

        This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

        The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

        Course objectives:

        1. Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.

        2. Research, design and test a F2F and/or online method using a range of tools and resources.

        3. Apply the four steps of designing a method incorporating the eight key components of method design.

        4. Develop rational and experiential aims.

        5. Design an appropriate format.

        6. Design questions and process.

        7. Develop these methods for delivery.

        14. Identify principles for monitoring online activity.

        15. Test the design by running elements of the method and submitting to peer review using a checklist.

        16. Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.

        17. Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences appropriate communications.

        8. Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.

        9. Incorporate inclusion and diversity principles

        10. Identify data management needs, evaluation points and measures.

        11. Identify resources required.

        12. Explore a variety of both F2F and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative Processes, Appreciative Inquiry and Open Space Technology).

        13. Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize

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