2019 SKILLS SYMPOSIUM: A Strategic Approach to Online Engagement

  • February 28, 2019
  • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
  • 19


  • For members of AICP registering on or before December 14, 2018.
  • For members of the IAP2 Affiliates or IAP2 Federation International Associates.


The course focuses on the development of a consistent and strategic approach to community engagement that includes online tools, designed to broaden reach. We will review strategies and tactics appropriate for choosing the right tools for the right population, at the right time. Participants will work through a ten-step checklist to design a public participation process and leave with a toolkit to assess and build individual and organizational consultation capability. We will utilize online engagement tools as a part of the course material so attendees are encouraged to bring laptops or tablets if preferred over phones.

PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

Cancellation and Substitution policy

Learning Objectives

During this one-day course, participants will:

  • Examine current processes and how they impact your organization and the community
  • Address the value of an organizational framework for community engagement
  • Identify where and how online tools can enhance your projects
  • Look at audience identification, tool selection, the management of risks and analysis of results
  • Initiate the development of a strategic checklist for your organization’s engagement processes
  • Debrief and evaluate the course as viewed as a potential course for future IAP2 or other host deployment

Course Outline

Participants will utilize a scenario for the exercises provided throughout the day though they may also opt to work within the parameters of an actual project they are involved in, if they prefer. The material will correspond with either approach. Participants will be asked to get into small groups (presumably groups of four though this may change given exact number of attendees; four is the largest number for small groups). Each will share the project pending for them, if chosen, and some detail about the potential community engagement process. Others will refer to the provided scenario or partner with attendees working on actual projects.

Trainer: Amanda Nagl

Amanda NaglAmanda Nagl has led community conversations and engagement efforts in three of Colorado’s front-range cities as a professional problem solver, in local government, for almost 20 years. Her work now is to assist governments in the creation of consistent, comprehensive community engagement strategies, utilizing online tools as a mechanism for inclusion. Amanda has degrees in Psychology and Organizational Leadership and Human Resources; graduated from Colorado Chiefs of Police Command School and IACP Leadership in Police Organizations. Her work in Restorative Justice has been recognized by Harvard as a “Bright Idea in Government.”

#Schedule at a Glance   

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