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What We Heard: Reporting on Your Public Engagement Data

When
October 22, 2026
12:00 PM - 3:30 PM
Location
Online Via Zoom with Susanna Haas Lyons
Spaces left
0

Registration

IAP2 USA Student Member – $125.00
International IAP2 Member – $200.00
This registration type is for members of IAP2 regions other than IAP2 USA. Please email info@iap2usa.org to confirm your membership and receive the registration code.
Non-Member Rate – $275.00
Scholarship

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What We Heard: Reporting on Your Public Engagement Data

October 22, 2026

12:00 PM to 3:30 PM Eastern

You've collected the input. Now what?

Public engagement produces invaluable – and often messy - data. The challenge is turning all of the ideas, comments, and numbers into findings that are meaningful, credible, and useful for decision-making.

In this interactive, hands-on course, you'll learn and practice how to move from engagement input data to meaningful findings and clear reporting. You'll explore practical approaches to analyzing qualitative and quantitative data, identifying themes and patterns, synthesizing input from multiple engagement methods, and communicating areas of agreement, disagreement, and uncertainty.

Most importantly, you'll consider how to report back with integrity, so participants can see that their contributions were genuinely heard, decision-makers can understand what matters, and organizations understand what the engagement data can tell them.

You'll leave with practical tools and approaches you can apply to your next engagement project.

In this course, you'll practice how to:

Sense-make with qualitative and quantitative engagement data
Identify themes, patterns, differences, and tensions
Use quotations, numbers, and stories effectively
Define considerations for ensuring the integrity of managing and analyzing engagement data
Communicate findings clearly to different audiences
Report back to participants in ways that build trust

This course is designed for professionals who plan, manage, facilitate, analyze, or communicate public engagement processes, including:

Public engagement and public participation practitioners
Communications and community engagement professionals
Government staff working with communities and stakeholders
Nonprofit and community organization staff
Consultants and facilitators
Planners, policy professionals, and project managers
Professionals who have completed introductory public participation training and want to deepen their practice

Recommended level: Intermediate. Participants should have some experience designing or delivering public engagement activities.
$200 Members -- $275 Non Members -- $125 Student Members.

PLEASE NOTE: IAP2 USA members must be logged into iap2usa.org as a member to register at the member rate.

Members from other IAP2 regions need a code to register which can be obtained from info@iap2usa.org.

— Cancellation and Substitution policy —

Trainer: Susanna Haas Lyons

Susanna Haas Lyons, M.A., facilitates collaboration for impactful decisions and stronger organizations. She has 20+ years international leadership experience in designing, facilitating, managing, and evaluating complex civic engagement efforts. Bridging online and face-to-face methods, Susanna has helped build alignment on challenging policy topics including land use, energy, healthcare, emergency management, and housing. She also provides training for better conversations between the public and decision makers, as an instructor for Simon Fraser University’s Dialogue and Civic Engagement certificate program, and for agencies across North America. For a decade, Susanna served as a judge for the International Association for Public Participation (IAP2) Canada's annual Core Values awards that recognize excellence and innovation in public participation.