4 Day Course - Online P2: How to Design and Host Effective Digital Public Engagement

  • November 29, 2022
  • (EST)
  • December 09, 2022
  • (EST)
  • 4 sessions
  • November 29, 2022, 12:00 PM 3:45 PM (EST)
  • December 02, 2022, 12:00 PM 3:45 PM (EST)
  • December 06, 2022, 12:00 PM 3:45 PM (EST)
  • December 09, 2022, 12:00 PM 3:45 PM (EST)
  • Online Via Zoom
  • 12


  • Please contact info@iap2usa.org to verify your membership with another region of IAP2
  • Members must be logged in to access this discounted rate

Registration is closed

November 29, December 2, 6, and 9 

12:00 - 3:45 pm Eastern 

Digital tools are essential for public participation in the age of COVID-19. This hands-on course will teach you to create online engagement campaigns that gather input creatively, enable collaborative online interactions, and sustain participation over time. We'll identify barriers to participation and examine strategies to build equity and inclusion online. Learn best practices for facilitating online meetings. Bring your questions and lessons learned, so we can learn from one another's engagement innovations during this global pandemic. Join by computer if possible (rather than tablet), as this course gives you an opportunity to experience both the convenor and participant sides of online participation.

Participants completing this course can:

  • Define objectives for their engagement efforts and understand how these apply to online participation strategies
  • Use simple online tools to “listen” to what people are saying online about a project’s key issues and people
  • Begin to write content appropriate for social media public participation projects and understand the importance of two-way communication in this medium
  • Identify participation barriers for digital environments and explore approaches to increase equity and inclusion
  • Recognize the value and capacity of online advertising
  • Craft a basic online strategy to engage people at all depths of involvement and at various stages of the project

Cost: $530 member, $710 nonmember, $250 Student

You must be logged in to iap2usa.org to receive the member rate.

International IAP2 members and students require a code to register. Please contact info@iap2usa.org to obtain it.

 — Cancellation and Substitution policy —

Course Outline

Trainer: Susanna Haas Lyons, M.A.

Susanna Haas Lyons, M.A. is a civic engagement specialist. She designs participation strategies, facilitates complex meetings, and provides training for better conversations between the public and decision-makers. Bridging online and face-to-face methods, she has worked for almost 20-years on large and complex citizen and stakeholder engagement projects across North America. Susanna teaches public participation skills for government, at post-secondary institutions and for professional learners. She is also a judge for Canada’s International Association for Public Participation (IAP2) annual awards that recognize excellence and innovation in public participation. susannahaaslyons.com

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