IAP2 USA ONLINE COURSES

Foundations in Public Participation – The only international program of its kind, this program provides participants with an overview of public participation, best practices in the field, and dynamic techniques to enhance impact. This unique training program equips participants with practical tools for designing and implementing effective P2 plans.


Strategies for Dealing with Opposition & Outrage in P2 – Building on IAP2’s global best practices in public involvement and the work of Dr. Peter Sandman, a foremost researcher and expert in public outrage and risk communication, this course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.


     Learn More!     

"I wanted to tell you that I’m getting great feedback from everyone and it’s truly been a life changing experience for some, which I knew it would be. I can’t thank you enough for your help this past week and I look forward to two more trainings for the rest of my Public Outreach & Engagement Peer Group. We have about 45 people all being trained with IAP2. Just think what a difference that will make in our Agency moving forward!"

Deanna J. Desedas, Public Outreach & Engagement Manager
San Francisco Municipal Transportation Agency

Upcoming Courses

    • October 27, 2020
    • (EDT)
    • October 28, 2020
    • (EDT)
    • 2 sessions
    • Online
    • 14
    Registration is closed

    Two 3 hour sessions, October 27 & 28

    Time: 1:00 p.m. – 4 p.m. EDT

    Facilitation skills are essential for public engagement professionals. Masterful facilitation involves more than group process techniques and strong meeting design – it also requires anticipation skills and adaptability. This highly interactive, fun-filled session strengthens participants' ability to trust their intuition, think on their feet and deal with unpredictable situations. When a facilitated session goes off the rails (and it will), you need to tap into a different skillset to bring things back on track quickly. Neurological evidence, real-life experience and useful improv tools will equip you to become more nimble and confident from the front of the room. No comedy skills required!.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2usa.org to obtain it.

    REGISTER

    Learning Objectives

    At the end of this course, participants will:
    • Sharper skills in anticipating and adjusting to the unexpected;
    • More than a dozen practical strategies, drawn from and applicable to a range of disciplines, to strengthen their agility as facilitators;
    • Increased confidence in their ability to adapt to changing circumstances, even from the front of the room;
    • An up-to-date resource list of links, titles and people that will allow participants to explore agility in facilitation more deeply if interested; and
    • A memorable experience shared with new people in their expanded professional network.

    COURSE OUTLINE

    Trainer: Dr. Rebecca Sutherns

    Dr. Rebecca SuthernsDr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller

    Cancellation and Substitution policy

    • November 02, 2020
    • 1:00 PM (EST)
    • November 12, 2020
    • 5:00 PM (EST)
    • ONLINE


    9-Day online course, November 2 - 12, 2020.

    Foundations in Public Participation – The International Association for Public Participation (IAP2) and TPC are pleased to announce that we are ready to offer the International Association for Public Participation’s flagship Foundations Program ONLINE

    Two modules, each focusing on one of the two major phases of public communication and participation – Planning and Techniques – offered virtually over nine (9) 4 Hour Days in partnership with the International Association for Public Participation (IAP2).

    Module One introduces a proven method for planning effective public participation and Module Two equips students with 40+ diverse methods for accomplishing engagement objectives. Both courses are delivered in half-day sessions full of interactive exercises and opportunities to get to work with your fellow students virtually. Class size, as always, is limited to 25 students to provide the maximum opportunity to learn.

    Presenters: The Participation Company 

    • Planning for Effective Public Participation (5 - 4 hour days CM I 18 CM

          November 2-6 - 1:00-5:00 PM ET

          Regular $915  Early Bird $780 Members $780

    • Techniques for Effective Public Participation (4 - 4 hour days  CM I 12 CM ) 

          November 9-12 - 1:00-5:00 PM ET

          Regular $610  Early Bird $ 520  Members $520

    • Certificate Program - Both Modules (9- 4 Hour Sessions) 

          Regular $1,525  Early Bird $1,300  Members $1,300  

    Early Bird Deadline – October 9, 2020

    Last Day To Register – October 22, 2020

    Register

    The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD. AICP members can earn Certification Maintenance (CM) credits for this training.

    Questions? Email Melissa Sparlin for more information.

    • November 09, 2020
    • (EST)
    • November 13, 2020
    • (EST)
    • 4 sessions
    • Online
    • 21
    Register

    This four session training course combines the work of risk communication expert Dr. Peter Sandman with the International Association for Public Participation (IAP2) core concepts for meaningful and effective public participation and stakeholder engagement. In these challenging times you need strategies and behaviors to work together more effectively with communities and stakeholders are outraged. This two-day course is recommended for seasoned practitioners who have practical experience working with the public. The workshop is practical, hands-on and participatory with a mix of video, lecture and group exercises.

    $425 Members  --  $510 Non-Members  --  $250 Students

    PLEASE NOTE: You must be logged in to receive the member rate and International IAP2 members require a code to register. Please contact info@iap2usa.org to obtain it. 

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this four-day course, participants will:

    • Know how to identify and assess the root causes of public frustration, anger and outrage.
    • Understand 12 reasons for reactions and be better able to predict and prevent public anger.
    • Learn 6 strategies to prevent or reduce public outrage so more effective public engagement can take place.
    • Specific tools and techniques for working with the angriest people.
    • How to address internal resistance to trying new ways of engaging with the public.
    • How to ask questions and engage meaningfully with value and empathy.
    • How your attitude and behavior impacts public anger, and how to show up more effectively.
    • A new way of thinking about public outrage, and enhanced skills, knowledge and behaviors to apply in your next public engagement challenge.


    Trainer: Stephani Roy McCallum

    Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project where she steps into the storm of high emotion and conflict, and rides it to clearer skies. She is an internationally-recognized trailblazer who has worked on five continents facilitating tough conversations on high stakes, high emotion issues. As a trained co-active leadership coach, she brings 25 years of public engagement experience in bringing people together to build new perspectives and collaboratively create brave solutions, growing their own leadership and capacity. Steph has been the recipient of multiple awards for her work, including and IAP2 International Award for Project of the Year. Stephani sees a world where a new kind of leader is needed, willing to have brave, honest conversations about the things that matter most. When leaders show up with fierce courage, open-hearts and a deep commitment to integrity groups can move from stuck to possible. Stephani believes that brave, honest conversations are how we solve the challenges in our world, together.

    • November 16, 2020
    • (EST)
    • November 19, 2020
    • (EST)
    • 4 sessions
    • Online

    STRATEGIES (Four- 3.0 hour sessions) 

    PUBLIC ANGER IS AN INCREASING FACT OF SOCIETY
    Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time, money, and destroyed credibility. 

    STRATEGIES FOR DEALING WITH OPPOSITION AND OUTRAGE IN PUBLIC PARTICIPATION is a new workshop based on the theories of Dr. Peter Sandman (www.psandman.com), creator of the "Risk = Hazard + Outrage" formula and a pre-eminent risk communication speaker and consultant. This course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

    This practical, hands-on workshop is a fresh 2-day mix of lecture, video, small and large group discussion and authentic, real world exercises that give you the answers, tools and ability to prevent problems, manage the tough public issues that you face and keep your organization on track and moving forward.

    Members $600 --  Early Bird $600  --  Non-Members $700

    Early Bird Registration Deadline: 10/23/20
    Last Day to Register: 11/05/20

    Click here to register for this event on the Participation Company's website. 

    The Participation Company offers discounts to active members of IAP2 USA, AICP, ICMA and NCDD.

    AICP members can earn Certification Maintenance (CM) credits for this training.


    TRAINER: John Godec

    John GodecJOHN GODEC is an IAF Certified Professional Facilitator, a course developer for both the original IAP2 Certificate program and newly revamped IAP2 Foundations program and the Emotion, Outrage and Public Participation course. He served as an original Master Trainer for IAP2 and as Vice President of IAP2 USA. He’s managed nearly 400 complex global projects over a 30-year career, facilitated more than 1,000 meetings and helped develop a risk and emergency communication protocol for the U.S. National Governors Association. John is a roster member of the U.S. Institute for Environmental Conflict Resolution, the former Director of Issues and Crisis Management for Motorola Corporation and former Communications Director for the Arizona Department of Environmental Quality.


    WHEN YOU TAKE THIS COURSE YOU WILL

    • Learn how to identify and access the root causes of public frustration, anger and outrage
    • Understand 12 factors of citizen emotion and be better able to predict and prevent public anger
    • Comprehend different strategies for the 4 kinds of risk communication
    • >Learn the 6 main ways to prevent or reduce public wrath, to make room for reason and allow effective public engagement to take place

    YOU WILL LEARN

    • Strategies for managing public opposition
    • How to manage outrage in public participation
    • To use specific tools and techniques for working with the angriest people
    • Stakeholder analysis and motivations
    • How to remove the internal barriers to outrage management
    • How to ask questions with value and empathy
    • Who should do what—roles and responsibility
    • How your own attitude impacts public and stakeholder anger


    Click here to register for this event on the The Participation Company's website. 

    • November 17, 2020
    • (EST)
    • November 18, 2020
    • (EST)
    • 2 sessions
    • Online
    • 22
    Register

    Two 3-hour sessions

    November 17 & 18

    11:30 AM - 2:30 PM (EST)

    Description:

    Great facilitation is not just about what a facilitator DOES in a meeting, it’s about how a facilitator IS in a meeting. In this workshop, participants will examine the internal and interpersonal thoughts and behaviors that make the difference between meetings that are simply adequate and great meetings that engage meaningful participation, strengthen interpersonal working relationships, and empower groups to get things done. Participants will:

    • Understand how individual social identities and experiences influence the ways we design and facilitate meetings.
    • Know what it means to be self aware and develop skills to increase awareness in self and team members.
    • Recognize a socially-intelligent mindset for facilitation.
    • Anticipate barriers to participation and skillfully read the room to engage participants.
    • Break down assumptions in order to recognize and respond to participant needs and facilitate fairly and inclusively.

    Trainer: Joy Lujan, Connected Realities

    Cost: $265 member, $355 non-member, $175 student member

    *PLEASE NOTE: You must be logged in to iap2usa.org to receive the member rate.

    *International IAP2 members require a code to register. Contact info@iap2usa.org for it.

    — Cancellation and Substitution policy —

    • November 17, 2020
    • 2:30 PM - 6:30 PM (EST)
    • Online
    • 13
    Register

    Description: 

    Advanced Equity is only for those who have taken Foundations in Equity.

    This is a more in-depth session on racial equity, and is less content driven than the Foundations session. It utilizes the content knowledge of Foundations to address participants discussing their own equity work, its challenges and opportunities. Intersectionality will also be discussed in greater degree than in Foundations, and a scenario will be used for a deeper understanding and application of the implementation of equity. This session will also cover microaggressions and macro-microaggressions. Foundations in Equity is a prerequisite for this course.


    Trainers: Dante & Christina James, The Gemini Group

    Cost: $265 member, $355 nonmember $175 student


    You must be logged in to iap2usa.org to receive the member rate.

    Cancellation and Substitution policy

    • November 30, 2020
    • 9:00 AM (EST)
    • December 10, 2020
    • 1:00 PM (EST)
    • ONLINE


    9-Day online course, November 30 - December 7, 2020.

    Foundations in Public Participation – The International Association for Public Participation (IAP2) and TPC are pleased to announce that we are ready to offer the International Association for Public Participation’s flagship Foundations Program ONLINE

    Two modules, each focusing on one of the two major phases of public communication and participation – Planning and Techniques – offered virtually over nine (9) 4 Hour Days in partnership with the International Association for Public Participation (IAP2).

    Module One introduces a proven method for planning effective public participation and Module Two equips students with 40+ diverse methods for accomplishing engagement objectives. Both courses are delivered in half-day sessions full of interactive exercises and opportunities to get to work with your fellow students virtually. Class size, as always, is limited to 25 students to provide the maximum opportunity to learn.

    Presenters: The Participation Company 

    • Planning for Effective Public Participation (5 - 4 hour sessions CM I 18 CM

          November 30 - December 30 - 9:00-1:00 PM ET

          Regular $915  Early Bird $780 Members $780

    • Techniques for Effective Public Participation (4 - 4 hour sessions CM I 12 CM) 

          December 7-10 - 9:00-1:00 PM ET

          Regular $610  Early Bird $ 520  Members $520

    • Certificate Program - Both Modules (9- 4 hour Sessions) 

          Regular $1,525  Early Bird $1,300  Members $1,300  


    Early Bird Deadline –  November 5, 2020

    Last Day To Register – November 17, 2020 

    Register

    The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD. AICP members can earn Certification Maintenance (CM) credits for this training.

    Questions? Email Melissa Sparlin for more information.

    • December 01, 2020
    • (EST)
    • December 02, 2020
    • (EST)
    • 2 sessions
    • Online
    • 21
    Register

    Two 3 hour sessions, December 1 & 2

    Time: 1:00 p.m. – 4 p.m. EDT

    Public participation practitioners understand the need to involve others in decision-making. It builds connections, increases buy-in and reduces blind spots. But too often, once that input has been given, it enters a “black box” of mystery and, seemingly magically, out pops a decision that may appear to bear little resemblance to the advice received. This workshop will help participants plan and facilitate effective group collaboration by being explicit about how decisions will be made, by whom, and based on what considerations, before actually making them. Learn tips and techniques for designing and leading collective decision-making processes that are not only more transparent and defensible, but ultimately quicker and wiser too.

    $265 IAP2 USA Members  -- $265 IAP2 International Members  $355 Non-Members  --  $175 Student Members

    You must be logged in to receive the member discount. International members and student members please contact info@iap2usa.org for the registration code. 

    Trainer: Dr. Rebecca Sutherns

    Dr. Rebecca SuthernsDr. Rebecca Sutherns, is a dynamic speaker, engaging facilitator and astute strategist with over 20 years of experience. She is the CEO of Sage Solutions, a facilitation and consulting firm that delivers strategic clarity and time well spent, through helping purpose-driven leaders align what's important to them with what they actually do. Rebecca holds a PhD in Sustainable Communities and a Master's in Public Administration. She is a skilled mediator, sought after conference presenter and avid traveller

    Cancellation and Substitution policy

    • December 03, 2020
    • (EST)
    • December 04, 2020
    • (EST)
    • 2 sessions
    • Online
    • 25
    Register

    Two 3-hour sessions

    December 3 & 4

    1:00 - 4:00 pm (EST)

    Description:

    The concept of workforce Diversity is no longer an abstraction; it is part of everyday life. But how much do we actually understand about Diversity, Equity, and Inclusion (DEI)? In today’s environment of a heightened focus on racial disparities, and the impact of the COVID-19 pandemic on the workforce, organizations seek to better understand how to effectively advance DEI initiatives within the organization. This course is geared for those who seek a fundamental understanding of DEI. It will provide a fundamental understanding of DEI Concepts and address the following: Why DEI is important in the workplace and in social investment. Know the true value of DEI in the workplace. This course will provide an understanding of the terminology, insights into legal and compliance constructs and beyond, and insights into creating a Framework to advance DEI in the workplace. This course will also challenge individuals to explore their attitudes and perceptions about DEI and to self-identify with their DEI role within an organization using the PCIHO model (Pioneer, Champion, Influencer, Hesitater, Obstructer).

    Trainer: Adriene B. Wright

    Cost: $265 member, $355 nonmember, $175 student member

    PLEASE NOTE: International IAP2 members require a code to register. Please contact events@iap2usa.org to obtain it.

    You must be logged in to iap2usa.org to receive the member rate.

    — Cancellation and Substitution policy —

    • December 07, 2020
    • (EST)
    • December 11, 2020
    • (EST)
    • 4 sessions
    • Online
    • 24
    Register

    Does this sound familiar?

    • Are your conversations fraught with discomfort, tension and concern?
    • Are you unsure what to say or intimidated in difficult conversations?
    • Are fear, hesitancy and worry about getting it right constant companions in your work?
    • Are you feeling burnt out, stressed and stretched to the limit in your interactions with others in conflict situations?
    • Are you in need of support, comfort and an ability to know when to walk away, disengage and recover yourself?
    • Are the practices that have served you in the past not working?
    • Are you worried about having really tough conversations with your team, community or group?

    There is a different way. Brave, Honest Conversations™ are a way of talking together, working together and living. When we show up with courage, compassion and integrity the possibilities are endless. The world needs more leaders who dare to make a lasting difference.

    PLEASE NOTE: You must be logged into iap2usa.org as a member to register at the member rate. Please contact info@iap2usa.org if you have any questions 

    $425 Members   --  $510 Non-Members  --  

    Cancellation and Substitution policy

    Learning Objectives

    It’s time to build your leadership skills – to practice courage, compassion and responsibility for impact. When you build your capacity to lead others, groups and the world around you, you create the momentum for positive change and the opportunity to move from stuck to possible. Foundational to leading others is the ability to lead yourself, to practice courage, compassion and kindness for yourself, and to make choices that allow you to bring your best self to your work.

    • Courageously show up as a leader who invites tough conversations;
    • Cultivate and enhance a mindset of service and commitment to brave, honest conversations;
    • Create a space for brave, honest conversations that encourage constructive participation and address conflict boldly;
    • Learn tips, tools and approaches to deal with high stakes, high emotion situations;
    • Build comfort, confidence and skill to work with the chaos and emotions in a room or group; and
    • Practice and experience effective approaches for recovery, stress reduction and setting boundaries amid conflict and controversy.

    Trainer: Stephani Roy McCallum

    Stephani Roy McCallumStephani is Chief Storm Rider at the Courageous Leadership Project. She is a Leadership Coach, Certified Professional Facilitator, and a seasoned leader specializing in conflict, high emotion and controversy. She has worked internationally on controversial projects with individuals, organizations and communities to transform conflict and create momentum for positive change. Stephani believes that brave, honest conversations solve the problems in our world.

    She has led and managed conversations involving more than 30,000 participants, and has worked on five continents facilitating complex topics like municipal budgets, school closures, land use, health care, transportation, nuclear waste, natural disaster, truth and reconciliation, environment and more.

    Stephani has been the Project Lead on a number of international and national award winning projects, including a project which received the IAP2 International Core Values Award for finding common ground and a way forward for the blood donation policy for men who have had sex with other men for Canadian Blood Services, a highly divisive and polarizing issue.

    She has been a licensed trainer of the International Association of Public Participation (IAP2) Foundations in Public Participation since 2005, and was a lead developer of IAP2’s Strategies for Public Opposition and Outrage course. She was an IAP2 Assessor, coach and mentor for new candidate trainers for all of IAP2's training programs from 2011 to 2016, and continues to serve as an Assessor and Coach for new trainers of the Outrage program. She was the 2008 President of IAP2 International. Stephani has a background in Sociology and holds certificates in Co-active coaching, Courageous Leadership, Authentic Leadership, community development & alternative dispute resolution. She regularly speaks and presents internationally on how to lead powerfully in the face of challenges, creating new more possible futures for all of us, together.

    • January 26, 2021
    • (EST)
    • January 28, 2021
    • (EST)
    • 3 sessions
    • Online
    • 19
    Register

    Three 2.5 hour sessions, January 26, 27 & 28

    Time: 11:00 a.m. – 1:30 p.m. EST

    Ask yourself these three questions:

    • Are you running out of constructive ways to bring people together in conversation?
    • Are you hearing from the same people over and over again and consistently struggling to hear from diverse voices?
    • Do you value strong relationships and building community participation capacity?

    Join us for an interactive session, where you can fill your toolbox with some new, innovative and effective public engagement techniques that will help you host better, powerful conversations, achieve objectives and create momentum positive change.

    Cost: $265 member, $355 nonmember $175 student

    You must be logged in to iap2usa.org to receive the member rate.

    REGISTER

    Learning Objectives

    At the end of this course, participants will:
    • Receive a participatory and interactive session that introduces four tools to bring people together in meaningful ways that create powerful experiences
    • Understand the design and implementation of each technique and how it would be useful in different projects, conversations and applied with different stakeholders
    • Experience the tool such that they will be able to modify, design and customize the technique to suit specific needs and circumstances
    • Walk away with the excitement, motivation and know-how to try something different

    COURSE OUTLINE

    Trainer: Kim Hyshka, CP3

    Kim HyshkaKim Hyshka, CP3 is a believer that just about anything is possible with a little dialogue. She’s on a mission, to chart a different course for public conversations, better conversations that open possibility, cultivate collaboration and spark change through dialogue. With over 10 years working in the field of engagement, she has developed a passion for designing and facilitating conversations that matter and creating engagement experiences where participants feel valued, relationships are built and initiatives and projects move forward. You’ll find her in the midst of both large and small-scale projects, bringing experience facilitating community forums in large urban centers or walking pipelines with Elders in the remote wilderness.

    Watch this short video to see Kim in action!

    REGISTER

    Cancellation and Substitution policy

IAP2 Licensed Trainers

IAP2 USA Trainers are among the most dedicated, experienced and welcoming trainers in the world. Many volunteered as course developers for the Flagship Courses, collaborators in the formation of the IAP2 Federation, and leaders in launching the IAP2 USA Affiliate. Learn more about the History of IAP2 USA and Get Involved!

For the complete schedule of upcoming trainings and events, please visit our Events Calendar. In addition, the IAP2 Federation maintains a global calendar of public IAP2 training programs.


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