Events Calendar

IAP2 USA offers training courses, networking events and other programs of interest and value to P2 practitioners. These events are presented by IAP2 USA alone, or in partnership with consultants and are listed on this calendar.


How do I register online? To register for an event, click on the event name, click on the registration link, then complete the registration page by filling in your information. You will be receiving a confirmation email soon after you have completed registration. 

How do I register offline? If online registration is not available please download the registration form and fax or mail it in to the appropriate location. Please note that some of our events are handled by chapters or independent consultants, and inquiries should be sent directly to them. 

Upcoming events

    • September 26, 2017
    • September 27, 2017
    • Denver, CO

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    PUBLIC ANGER IS AN INCREASING FACT OF SOCIETY
    Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time, money, and destroyed credibility. 

    STRATEGIES FOR DEALING WITH OPPOSITION AND OUTRAGE IN PUBLIC PARTICIPATION is a new workshop that builds on IAP2’s global best practices in public involvement and the work of Dr. Peter Sandman, a foremost researcher and expert in public outrage and risk communication. This course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

    This practical, hands-on workshop is a fresh 2-day mix of lecture, video, small and large group discussion and authentic, real world exercises that give you the answers, tools and ability to prevent problems, manage the tough public issues that you face and keep your organization on track and moving forward.

    TRAINER: John Godec

    John GodecJOHN GODEC is an IAF Certified Professional Facilitator, a course developer for both the original IAP2 Certificate program and newly revamped IAP2 Foundations program and the Emotion, Outrage and Public Participation course. He served as an original Master Trainer for IAP2 and as Vice President of IAP2 USA. He’s managed nearly 400 complex global projects over a 30-year career, facilitated more than 1,000 meetings and helped develop a risk and emergency communication protocol for the U.S. National Governors Association. John is a roster member of the U.S. Institute for Environmental Conflict Resolution, the former Director of Issues and Crisis Management for Motorola Corporation and former Communications Director for the Arizona Department of Environmental Quality.


    WHEN YOU TAKE THIS COURSE YOU WILL

    • Learn how to identify and access the root causes of public frustration, anger and outrage
    • Understand 12 factors of citizen emotion and be better able to predict and prevent public anger
    • Comprehend different strategies for the 4 kinds of risk communication
    • Learn the 6 main ways to prevent or reduce public wrath, to make room for reason and allow effective public engagement to take place

    YOU WILL LEARN

    • Strategies for managing public opposition
    • How to manage outrage in public participation
    • To use specific tools and techniques for working with the angriest people
    • Stakeholder analysis and motivations
    • How to remove the internal barriers to outrage management
    • How to ask questions with value and empathy
    • Who should do what—roles and responsibility
    • How your own attitude impacts public and stakeholder anger

    The Participation Company offers discounts to active members of IAP2 USA, ICMA and NCDD. The discount is valid through our Early Bird Deadline of August 21, 2017.

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    • October 03, 2017
    • October 10, 2017
    • Online
    • 12

    Evaluation should always be useful, and this introductory course will cover theories and practical strategies to help you evaluate your public participation efforts. In this online course, you will examine the differences between process and impact evaluation, and review the components of a basic evaluation plan. You will craft evaluation questions, and identify indicators and consider sources of information to help you answer those questions. Above all, you will learn how to employ evaluative thinking as a learning strategy, in order to strengthen your work and achieve greater impact.

    Note: Only one person per registration

    Who should take this course?
    Practitioners involved with planning individual engagement projects or managing a range of engagement initiatives, and who want to be able to understand the efficacy of their efforts.

    Learner Outcomes
    At the end of this online course, participants will:

    • Understand how tools and technique choices fit within a process design framework and context
    • Determine the most appropriate type(s) of evaluation for a P2 project
    • Describe the principle of utilization-focused evaluation and its importance
    • Describe the difference between process and impact evaluation, and specify indicators to help measure both areas
    • Evaluate a range of data sources to help evaluate P2

    DATES: October 3 through 10, 2017

    LIVE SESSIONS:

    • October 3, 2017 - 11:00 AM - 1:00 PM Pacific Time
    • October 10, 2017 - 11:00 AM - 1:00 PM Pacific Time

    (Time Zone Converter)

    Trainer
    Susanna Haas Lyons, M.A., is a civic engagement specialist. She designs participation strategies, facilitates complex meetings, and provides training for better conversations between decision-makers and those who are most impacted by an issue. Bridging online and face-to-face methods, she has worked for 15+ years on some of North America’s largest and most complex citizen and stakeholder engagement projects. Susanna teaches in Simon Fraser University's Dialogue and Civic Engagement certificate program, the Justice Institute of BC’s Center for Leadership, and for Alberta Municipal Affairs. She is also a judge for IAP2 Canada’s annual awards that recognize excellence and innovation in public participation. For more information, visit susannahaaslyons.com or follow her on twitter at @zannalyons.

    Trainer
    Susanna Haas Lyons

    • October 10, 2017
    • 11:00 AM - 12:30 PM (PDT)
    • Online Webinar

    This month, we're excited to present the winners of the 2017 IAP2 Core Values Awards for Organization of the Year from the United States and Canada. Two organizations that have gone to extra lengths to embed P2 in their corporate cultures will take center stage at our October Learning Webinar.

    The San Francisco Municipal Transportation Agency and the City of Burlington, Ontario, and were named 2017 Organizations of the Year by IAP2 USA and IAP2 Canada, respectively, and on Tuesday, October 10, 11am Pacific time (2pm Eastern), Michelle Dwyer and Donna Kell of Burlington, and Deanna Desedas of SFMTA will join us.

    Learn how they achieved that, and how you can help your organization take those crucial steps.

    Please note:There is a two-stage processfor signing up for webinars. The registration confirmation email you will receive contains a link to another web page. Please follow that link and fill in the form to receive your login information.

    • October 11, 2017
    • 11:30 AM - 1:00 PM (PDT)
    • Placeworks, 700 S. Flower St., Ste 600, Los Angeles, CA 90017

     October Event

    Date: Wednesday, October 11, 2017 from 11:30 AM - 1:00 PM
    Location: Placeworks,
      700 S. Flower St., Ste 600,
      Los Angeles, CA 90017
    Presenter: James Rojas, Founder of Place It! and Co-Founder of the Latino Urban Forum

    This month the Greater LA Chapter is trying something new and offering a training session! Come and bring your colleagues!

    Location Map

    Authentic and meaningful community engagement for under-represented communities should begin with a healing process which recognizes their daily struggles. Healing allows underrepresented communities to take a holistic approach, or a deeper level of thinking, that restores the social, mental, physical and environmental aspects of their community. Only through confronting the inequities in our society that pertain to gender roles, sexual orientation, income, age, immigration status, and ethnic identity can we uncover knowledge, create a voice, and encourage self-determination in these communities.

    The Place IT! workshop will train participants how to heal community through an innovative outreach process. The session will begin with a understanding the methodology, followed by an immersive, hands-on activities, and finally a lessons learned. The workshop begins with tapping into participant’s emotions through their personal memories. Residents use visual, spatial, and emotional language of the city through storytelling, objects, art-making and “play” to investigate the urban environment. Storytelling allows participants to convey emotion and talk about the city in their language that maps, charts and other forms of graphic data can’t communicate. Objects allow participants to think beyond words to explore infinite possibilities through the visual, spatial and emotional landscape. Objects also allow participants a broader set of communication options. Art Making lets participants envision, investigate, construct, and reflect on their communities. By using their hands and creative talents, participants are in a positive frame of mind to explore the sometime painful reality of their lives. Play helps participants to relax in a public setting, conduct inquiries, experiment, and have fun. The Place It workshop helps participants with skills in critical thinking, creative problem solving, collaboration, and civic literacy which will increase there likelihood that they will be engage in the planning process in the future.

    Participants can expect to walk away having learned about:

    • Humanizing the Process: Everyone is an urban planner and it’s our job to create a safe space for participants to reveal, respect, and translate their knowledge and experiences into the city building process.
    • Attachment to Place: Humans attached themselves to people, places and objects to survive and create empathy. Personal experience, memory and narratives are intangible but no-less-integral elements of a city building.
    • Power of Using Objects: Objects expose rich details of places through their shape, color, and texture that words overlook. Objects quickly transfer that rich visual and tangible spatial knowledge of places into plans, designs, and developments.
    • Communication Options. Cities have their own nonverbal spatial, visual, and emotional language. Having participants build solutions with objects makes them comfortable, increases their communication options beyond words, and allows them to be creative in finding solutions.
    • Collaboration. Working together is the most important part of the outreach process and people have to realize that there are no right, wrong ideas, rather how our ideas impact each other and our environment.

    Our host for this event, Placeworks, is all about places and how they work—geographically, environmentally, functionally, aesthetically, and culturally—but they are also passionate about how they work collaboratively with their clients. theirs is a holistic approach. They celebrate personal passion and ownership while encouraging integrity, creativity, and innovative thinking. They bring people together from diverse practice areas, offering best-of-all-worlds capability and connectivity. Just as each place we work on is distinctly different, so is their thinking.

    They start with a vision to design a great community—with a thoughtful approach to creating healthier and more sustainable environments, neighborhoods, workplaces, and schools. They emphasize processes, relationships and communications, while synthesizing dimensions, details and constraints into actionable plans, using environmental scans, community design and other diagnostic and planning tools.

    • October 16, 2017
    • October 20, 2017
    • Orlando, FL


    The Participation Company presents IAP2's Foundations in Effective Public Participation (5-Days) in Orlando, Florida, October 16-18, 2017.

    • Planning for Effective Public Participation (3-Days) - OCTOBER 16 - 18
    • Techniques for Effective Public Participation (2-Days) -OCTOBER 19 - 20

    Early Bird Deadline – September 8, 2017
    Last Day To Register – October 4, 2017

    More Information and to Register

    Trainer: Douglas J. Sarno

    The Participation Company offers discounts for active members of IAP2 USA, ICMA and NCDD on registrations received by the Early Bird deadline.

    Questions? Email Melissa Sparlin for more information.

    • October 16, 2017
    • October 27, 2017
    • Online
    • 19

    Real Money, Real Engagement!
    What is Participatory Budgeting (PB) and how does it work? PB is a democratic process where community members directly decide how to spend part of a public budget. The process begins with the formation of a community-based steering committee; the steering committee designs and governs the process; at the start of the process, people come together (in person and online) to learn about the budget, share ideas and volunteer as budget delegates; budget delegates work with the government entity and other experts to develop proposals based on these ideas; community members vote on proposals and the government implements the top projects.
    In this course, trainers from the Participatory Budgeting Project will engage participants in a mock process, from design to the vote, in order to provide a deeper understanding of PB and how it works as a public participation tool. We'll explore what it takes to start a process and keep it going, how it aligns with IAP2 Core Values, and what components make it a best practice in public participation. 

    NOTE: Only one person per registration. 

    Who should take this course?
    Anyone interested in planning and advocating for PB in their community or helping others with the process in their community. The workshop is especially recommended for elected officials, staff, consultants, and organizers looking to gain a solid foundation in PB before deciding if and how to move a process forward locally.

    Learner Outcomes
    At the end of this online course, participants will:

    • An understanding of PB and how the process works aligns with the IAP2 Core Values.
    • Practical skills for facilitating PB processes.
    • A greater awareness of the challenges of PB, and ways to overcome them

    This is a four-hour course, split into two live sessions where participants will walk through a mock process to create a participatory budget project, giving the learner an in depth understanding of the process and how to make it work in their community.

    DATES: October 16 through October 27, 2017

    LIVE SESSIONS:

    • Monday, October 16, 2017 - 11:00 am - 1:00 PM Pacific
    • Monday, October 23, 2017 - 11:00 am - 1:00 PM Pacific

    (Time Zone Converter)

    Trainer
    Melissa Appleton manages the implementation of participatory budgeting projects and innovations on the East Coast for the Participatory Budgeting Project. With over eight years of experience supporting group and inter-personal dialogue as a facilitator, mediator, and trainer at the largest community mediation organization in the US (New York Peace Institute), she brings a passion for collective decision-making to participatory budgeting. Melissa is happy to be supporting group deliberation and participation with diverse communities more locally after doing conflict resolution work internationally in Timor-Leste, Kosovo, and Israel. She received a graduate degree in Peace Education from Columbia University and, though a proud Vancouver B.C. native, has called New York City home for 12 years.

    Trainer

    Maria Hadden
    • October 19, 2017
    • October 26, 2017
    • Online
    • 21

    Workshops, Surveys, Tours – Oh, My!
    This course focuses on the critical and oft-neglected professional development “zone” between process design and detailed instructions on specific techniques – that space where practitioners and decision makers decide which tools and techniques to employ. 

    Too often those decisions are based on the practitioner’s experience or comfort with a particular technique, a project lead or decision maker’s new favorite tool, fears about stakeholder influence or conflict, and so on. While there are always demands and constraints on choices, this course offers a more thoughtful and efficient approach to wisely choose tools and techniques to support stakeholder engagement, meet your project and engagement objectives, and account for key variables including schedule, budget, opportunities, and risks.

    NOTE: Only one person per registration. 

    Who should take this course?
    Practitioners and decision makers responsible for choosing tools and techniques to support stakeholder engagement in a project, or for an organization to acquire as part of longer-term engagement support.

    Learner Outcomes
    At the end of this online course, participants will:

    • Understand how tools and technique choices fit within a process design framework and context
    • Recognize how tools and techniques appropriately vary by objectives and group size
    • Understand the critical need for tools and techniques to meet stakeholder needs
    • Learn about various decision-making factors
    • Explore various ways to decide about tools and techniques while understanding their value, limitations, implementation considerations, application, and so on
    • Explore equity opportunities and risks tied to tool and technique selection
    • Recognize the role of evaluation and real-time adjustments
    • Learn ways to navigate process and decision-making challenges

    This course will be delivered via two live sessions, and includes participant materials as well as an open-source resource directory of tools and techniques.

    On Deck:

    • October 19 - October 26,  2017
    Live Sessions:
    • Thursday, October 19, 2017 - 11:00 AM - 1:00 PM Pacific
    • Thursday, October 26, 2017 - 11:00 AM - 1:00 PM Pacific

    (Time Zone Converter)

    Trainer
    Anne Carroll has been a consultant and trainer in public involvement and strategic planning for many years, working in the public and nonprofit sectors. She focuses on designing and implementing authentic stakeholder engagement on major public issues, engaging diverse groups of people and perspectives, and tackling complex and multistakeholder environments. She served for 16 years as an elected member of the St. Paul Board of Education, and serves in leadership roles with the International Association for Public Participation USA and E-Democracy.org.

    Trainer

    Anne Carroll
    • October 19, 2017
    • 1:00 PM (PDT)
    • Conference call

    IAP2 USA board meetings are conducted by conference call on the third Thursday each month. Email info@iap2usa.org for meeting documents and call-in information.

    • November 14, 2017
    • 11:00 AM - 12:30 PM (PST)
    • Online Webinar

    This month, we are excited to present two of the higher-rated presentations from the 2017 IAP2 North American Conference in Denver.

    The presenters have not been selected yet, so watch this space and your emails for updates!

    If you'd like to register now, you may do so: don't forget the two-stage process. Your confirmation email will include a link to our webinar provider's site. Just fill in the form to receive your login information.

    • November 16, 2017
    • November 17, 2017
    • Denver, CO

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    PUBLIC ANGER IS AN INCREASING FACT OF SOCIETY
    Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time, money, and destroyed credibility. 

    STRATEGIES FOR DEALING WITH OPPOSITION AND OUTRAGE IN PUBLIC PARTICIPATION is a new workshop that builds on IAP2’s global best practices in public involvement and the work of Dr. Peter Sandman, a foremost researcher and expert in public outrage and risk communication. This course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

    This practical, hands-on workshop is a fresh 2-day mix of lecture, video, small and large group discussion and authentic, real world exercises that give you the answers, tools and ability to prevent problems, manage the tough public issues that you face and keep your organization on track and moving forward.

    TRAINER: John Godec

    John GodecJOHN GODEC is an IAF Certified Professional Facilitator, a course developer for both the original IAP2 Certificate program and newly revamped IAP2 Foundations program and the Emotion, Outrage and Public Participation course. He served as an original Master Trainer for IAP2 and as Vice President of IAP2 USA. He’s managed nearly 400 complex global projects over a 30-year career, facilitated more than 1,000 meetings and helped develop a risk and emergency communication protocol for the U.S. National Governors Association. John is a roster member of the U.S. Institute for Environmental Conflict Resolution, the former Director of Issues and Crisis Management for Motorola Corporation and former Communications Director for the Arizona Department of Environmental Quality.


    WHEN YOU TAKE THIS COURSE YOU WILL

    • Learn how to identify and access the root causes of public frustration, anger and outrage
    • Understand 12 factors of citizen emotion and be better able to predict and prevent public anger
    • Comprehend different strategies for the 4 kinds of risk communication
    • Learn the 6 main ways to prevent or reduce public wrath, to make room for reason and allow effective public engagement to take place

    YOU WILL LEARN

    • Strategies for managing public opposition
    • How to manage outrage in public participation
    • To use specific tools and techniques for working with the angriest people
    • Stakeholder analysis and motivations
    • How to remove the internal barriers to outrage management
    • How to ask questions with value and empathy
    • Who should do what—roles and responsibility
    • How your own attitude impacts public and stakeholder anger

    The Participation Company offers discounts to active members of IAP2 USA, ICMA and NCDD. The discount is valid through our Early Bird Deadline of October 11, 2017.

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    • November 16, 2017
    • 1:00 PM (PST)
    • Conference call

    IAP2 USA board meetings are conducted by conference call on the third Thursday each month. Email info@iap2usa.org for meeting documents and call-in information.

    • December 11, 2017
    • December 12, 2017
    • Calvin Rampton Complex 4501 South 2700 West 1st Floor, Room Redwood B West Valley City, UT 84119

    This event is being hosted by the Intermountain Chapter in West Valley City, Utah!

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    PUBLIC ANGER IS AN INCREASING FACT OF SOCIETY
    Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time, money, and destroyed credibility. 

    STRATEGIES FOR DEALING WITH OPPOSITION AND OUTRAGE IN PUBLIC PARTICIPATION is a new workshop that builds on IAP2’s global best practices in public involvement and the work of Dr. Peter Sandman, a foremost researcher and expert in public outrage and risk communication. This course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

    This practical, hands-on workshop is a fresh 2-day mix of lecture, video, small and large group discussion and authentic, real world exercises that give you the answers, tools and ability to prevent problems, manage the tough public issues that you face and keep your organization on track and moving forward.

    TRAINER: John Godec

    John GodecJOHN GODEC is an IAF Certified Professional Facilitator, a course developer for both the original IAP2 Certificate program and newly revamped IAP2 Foundations program and the Emotion, Outrage and Public Participation course. He served as an original Master Trainer for IAP2 and as Vice President of IAP2 USA. He’s managed nearly 400 complex global projects over a 30-year career, facilitated more than 1,000 meetings and helped develop a risk and emergency communication protocol for the U.S. National Governors Association. John is a roster member of the U.S. Institute for Environmental Conflict Resolution, the former Director of Issues and Crisis Management for Motorola Corporation and former Communications Director for the Arizona Department of Environmental Quality.


    WHEN YOU TAKE THIS COURSE YOU WILL

    • Learn how to identify and access the root causes of public frustration, anger and outrage
    • Understand 12 factors of citizen emotion and be better able to predict and prevent public anger
    • Comprehend different strategies for the 4 kinds of risk communication
    • Learn the 6 main ways to prevent or reduce public wrath, to make room for reason and allow effective public engagement to take place

    YOU WILL LEARN

    • Strategies for managing public opposition
    • How to manage outrage in public participation
    • To use specific tools and techniques for working with the angriest people
    • Stakeholder analysis and motivations
    • How to remove the internal barriers to outrage management
    • How to ask questions with value and empathy
    • Who should do what—roles and responsibility
    • How your own attitude impacts public and stakeholder anger

    The Participation Company offers discounts to active members of IAP2 USA, ICMA and NCDD. The discount is valid through our Early Bird Deadline of November 6, 2017.

    Click here to register for this event, view The Participation Company training calendar or download a flyer.

    • December 11, 2017
    • December 15, 2017
    • Walnut Creek, CA


    The Participation Company presents IAP2's Foundations in Effective Public Participation (5-Days) in Arlington, Virginia, February 6 - February 10, 2017.

    • Planning for Effective Public Participation (3-Days) -DECEMBER 11 - 13
    • Techniques for Effective Public Participation (2-Days) -DECEMBER 14 - 15

    Early Bird Deadline – November 3, 2017
    Last Day To Register – November 29, 2017

    More Information and to Register

    Trainer: Dr. Marty Rozelle

    The Participation Company offers discounts for active members of IAP2 USA, ICMA and NCDD on registrations received by the Early Bird deadline.

    Questions? Email Melissa Sparlin for more information.

    • January 09, 2018
    • 11:00 AM - 12:30 PM (PST)
    • Online Webinar

    Digital engagement tools and techniques continue to evolve and intrigue, and the 2017 IAP2 North American Conference in Denver included a panel workshop, featuring some of the top leaders in the industry. What are the trends? How can you use them for greatest effect? Join Matthew Crozier of Bang The Table and other members of the panel, and bring your questions and observations!

    Please note:There is a two-stage processfor signing up for webinars. The registration confirmation email you will receive contains a link to another web page. Please follow that link and fill in the form to receive your login information.

    • January 18, 2018
    • 1:00 PM (PST)
    • Conference call

    IAP2 USA board meetings are conducted by conference call on the third Thursday each month. Email info@iap2usa.org for meeting documents and call-in information.

    • February 13, 2018
    • 11:00 AM - 12:30 PM (PST)
    • Online Webinar

    Something that has become apparent over the past several years is the great divide in political and social thinking. Master Certified P2 Professional John Godec has been looking into the basic differences in "wiring" (for want of a better word) between people of different mind-sets. Understanding those differences can be a big help when running a P2 process, where various points of view are expected -- and encouraged.

    Please note:There is a two-stage processfor signing up for webinars. The registration confirmation email you will receive contains a link to another web page. Please follow that link and fill in the form to receive your login information.

    • February 26, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20

    How to embrace emotion & outrage, and change results

    Building on EOP2 (but not a pre-requisite) this highly participatory course will have participants uncover what’s driving emotion and outrage in P2 processes and discover what triggers these natural responses. Through exercises, discussion and multi-media presentation, participants will learn about AND PRACTICE highly effective, collaborative strategies to transform conflict and outrage and create an environment for constructive engagement.

    • Explore skills and tools to embrace high emotion and outrage in public settings
    • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
    • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
    • Focus on encouraging positivity, generosity and civil discourse in high stakes conversations

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will:

    • Participants will explore skills and tools to embrace high emotion and outrage in public settings
    • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
    • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
    • Understand and identify some of the triggers for emotion, and practice strategies to support people in constructive engagement
    • Provide participants an opportunity to understand the tools and how they would be useful in different projects and with different stakeholders

    Course Agenda

    Day 1
    8:30 Welcome, Introduction and Reflections
    • Participant introductions focused on getting in touch with the feelings and experience of an outraged public
    • Session expectations and approach
    9:00
    Creating a conducive space for engagement
    • Changing outcomes by changing the space
    • Practice & Exercises
    9:45 Group Dynamics & Emotional Triggers
    • Understanding the flow and energy of group dynamics
    • Group think
    • Triggers for emotion
    10:20 Morning Refreshment Break
    10:35 Con’t: Group Dynamics & Emotional Triggers
    11:00 High Emotion & Controversy
    • High emotion pairs discussion
    • Understanding and managing the “Lizard Brain”
    12:00 Lunch
    1:15
    The Heart 101: Understanding our own vulnerabilities and responses – and those of others
    • Socratic circle exercise
    • Application of technique
    • The power of empathy
    2:15 Afternoon Break
    3:10
    Stretching your limits and deepening your knowledge
    • Practical exercise
    4:00 Closing and Reflection
    • Reflection and Linking Learning Together

    Trainers:

    Stephani Roy McCallum (above, left) is a Leadership and Life Coach, Certified Professional Facilitator and a seasoned public engagement practitioner specializing in conflict, high emotion and controversy. She has worked around the globe on controversial projects, working with individuals, organizations and communities to transform conflict and create momentum for positive change. Steph was the 2008 President of IAP2, has been a licensed IAP2 Foundations trainer since 2005 and was lead developer of IAP2’s Emotion, Outrage and Public Participation course. She has a background in Sociology and indigenous peoples, and holds certificates in co-active coaching, authentic leadership, community development & alternative dispute resolution.

    Kim Hyshka (above, middle) has spent significant time working with impacted communities, vulnerable populations and people from all walks of life who care deeply about issues that matter most to them. Experienced in large and small-scale projects, she has facilitated community forums in large urban centers and walked pipelines with Elders in the remote wilderness. Kim has successfully worked with a variety of stakeholders including municipal governments, environmental organizations, rural landowners and Aboriginal and Metis communities. Kim recently served on the IAP2 Wild Rose (Alberta) Chapter Board of Directors. She is an IAP2 Foundations trainer and co-develops and trains Dialogue Partners’ courses.

    #Schedule at a Glance   

    • February 26, 2018
    • February 27, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 16

    Engaging Underrepresented Stakeholders

    As project stakeholders become increasingly diverse (in all ways), practitioners are challenged to design and implement robust and inclusive engagement processes that successfully and authentically engage all communities. Participants leave this highly-participatory and practical course with a deeper understanding of the spectrum of diversity, skills and tools to design robust and inclusive engagement processes, and explicit guidance on how to develop a comprehensive and effective implementation plan using the right tools and techniques – plus a great cohort of colleagues to help you with this work over time.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy



    Learning Objectives

    At the end of this two-day course, participants will:

    • Appreciate the spectrum of diversity and understand the value and critical importance of bringing multiple perspectives forward to address complex community issues
    • Learn how to define clear engagement objectives for increasing and deepening diversity within public engagement efforts
    • Gain experience in stakeholder identification and appropriate participation tools
    • Understand the essential art and science of engagement design, and how to translate that into effective and successful implementation
    • Develop ethical and effective approaches and techniques for supporting and engaging diverse participants
    • Explore underrepresentation, how to recognize and explain it, and what to do to ensure all stakeholder voices are heard
    • Understand how to evaluate and redesign during implementation
    • Know how to translate new learnings into successful and inclusive practice


    Course Overview

    Day 1

    Introduction and Background

    Trainer Background Information

    Course Overview

    Learning Objectives

    Course Evaluation

    Awareness: Seeing and Hearing Diversity

    Awareness-Raising Exercise

    “Voices from the Other Side” Segment 1 Transcripts

    Reflections “Voices from the Other Side” (Segment 1)

    Walking the Talk: Designing for Diversity

    Authentic Design Overview

    P2 Provides Essential Support

    IAP2’s Public Participation Spectrum

    IAP2’s Core Values for the Practice of Public Participation

    “Voices from the Other Side” Segment 2 Transcripts

    Reflections “Voices from the Other Side” (Segment 2)

    Authentic Design Process (graphic)

    Authentic Design Process

    Stakeholder Identification and Analysis

    Authentic Design Tool: Exploring/Addressing the Spectrum of Diversity

    Authentic Design Tool: Examples of Spectrum of Diversity

    Authentic Design: Case 1 Instructions

    Case 1: +++

    Authentic Design: Case 2 Instructions

    Case 2: +++

    Day 2

    (continuation of…) Walking the Talk: Designing for Diversity

    Authentic Design: Case 3 Instructions

    Case 3: +++

    Making it Work: Completing your Plan; Selecting Tools; Monitoring, Redesigning, and Evaluating during Implementation

    Creating a Stakeholder Engagement Plan

    Overview

    Sample Outline and Format

    Selecting Tools and Techniques

    Examples of Engagement Techniques by Engagement Level, Objective, Group Size

    Tools and Techniques: Exercise

    Monitoring, Redesigning, and Evaluating during Implementation

    Evaluation Exercise

    Close: Reflections and Echoes

    Trainer: Anne Carroll


    Anne Carroll
    has been a consultant and trainer in public involvement and strategic planning for many years, working in the public and nonprofit sectors. She focuses on designing and implementing authentic and meaningful stakeholder engagement on important public issues, reaching out to and engaging diverse groups of people and perspectives, and tackling complex and multistakeholder environments. She served for 16 years as an elected member of the citywide St. Paul Board of Education, and serves on several boards including the International Association for Public Participation USA and E-Democracy.org. See more information at www.carrollfranck.com.

    #Schedule at a Glance   

    • February 26, 2018
    • February 27, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20

    How to design and host effective online engagement

    We know that online tools reach new participants and enable different kinds of conversation. But, it’s an emerging field and there is still much trial and error, so this course will give you a leg up by examining what’s worked and what’s failed. This interactive course will teach you to create social media campaigns that gather input creatively, enable collaborative online interactions, and sustain participation over time. You'll also learn how to use social media for participant recruitment, and how to integrate mobile communication into your participation strategy. Bring your computer; this course gives you an opportunity to experience both the host and participant sides of online participation.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will:

    • Define objectives for their engagement efforts and understand how to apply these objectives to develop an online participation strategy
    • Use simple online tools to “listen” to what people are saying online about a project’s key issues and people
    • Begin to write content that is appropriate for social media public participation projects and understand the importance of two-way communication in this medium
    • Identify challenges to participation in digital environments and be aware of approaches that may address these challenges
    • Recognize the value and capacity of online advertising
    • Understand the range of ways people may participate online, and be able to design an online strategy to engage people at all levels of involvement and at various stages of the project
    • Design a simple measurement and evaluation plan for their online engagement efforts


    Course Overview

    Day 1
    8:30 Welcome
    • Objective driven engagement
    • Online listening and response policies
    10:15
    Break
    10:30 Demographics and behaviors of Americans online Digital divide
    • Effective social media content production
    12:00 Lunch
    1:00 Foundational online tools: website and email, email report
    • Making sense of online input
    2:30 Break
    1:00
    Experiencing online participation tools as the user
    • Planning steps for community engagement in recovery processes
    • Incorporating lessons learned and best practices into your work
    4:00 Adjourn
    Day 2
    8:30 Review (optional) homework
    • Building online audiences
    10:15
    Break
    10:30 Online advertising
    • Designing for different audiences
    12:00 Lunch
    1:00 Mobile engagement
    • Comprehensive engagement
    2:30 Break
    2:45 Responding to Key Challenges
    4:00 Adjourn


    Trainer: Susanna Haas Lyons

    Susanna Haas Lyons, M.A. , is a civic engagement specialist. Bridging online and face-to-face methods, he has worked for over 15-years on some of North America’s largest and most complex citizen and stakeholder engagement projects. Susanna designs participation strategies, facilitates complex meetings, and provides training for better conversations between decision-makers and those most impacted by the issue. Susanna is a judge for IAP2 Canada’s annual Core Values Awards, which recognize excellence and innovation in public participation. susannahaaslyons.com.

    #Schedule at a Glance   

    • February 26, 2018
    • February 28, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 25

    The landscape of global public participation is changing and a proven framework for public participation is essential. Whether new to the public participation process or an advanced practitioner, this training will provide you with the structure, techniques, and knowledge you need to be successful. The hands-on course provides a proven structure that increases your success. You will delve into your own challenges as you learn the essential elements of effective public participation planning and how to develop a detailed public participation plan.

    This course is a prerequisite for the subsequent module, Techniques for Effective Public Participation.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this three-day course, participants will:

    • Define public participation and explain the rationale behind it
    • Explain the three foundations of effective public participation
    • List the five steps in the planning process
    • Discuss how to plan p2 objectives that can be integrated into an agency’s decision-making process
    • Explain how communication objectives support effective public participation
    • Choose from various p2 techniques to support accomplishment of p2 objectives.


    Course Overview

    • What is Public Participation?
    • Who is the Public?
      • The Orbits of Public Participation
      • Hard-to-Reach Stakeholders and Striving for Inclusive Participation
    • IAP2’s Foundations of Public Participation
      • Foundation 1: Values-Based What are Values? and why are they important in P2?
        —IAP2’s Core Values for the Practice of Public Participation
        —IAP2's Code of Ethics
      • Foundation 2: Decision-Oriented
      • Foundation 3: Goal-Driven
        —IAP2s Public Participation Spectrum

    • IAP2’s Five Steps for Public Participation Planning
      • Planning Step 1: Gain Internal Commitment -- the decision maker; organization; and preliminary decision description, stakeholder list, spectrum level
      • Planning Step 2: Learn from the Public
      • Planning Step 3: Select the Level of Participation
      • Planning Step 4: Define the Decision Process and Identify the Public Participation and Communication Objectives
      • Planning Step 5: Write the P2 plan including selecting techniques, assessing needed and available resources and planning for evaluation
    • Digging Deeper
      • Public Participation Planning and Effective Communication
      • Learning Styles and Public Participation
      • Helping People Move from Positions to Interests
      • Engaging Indigenous, Marginalized and Other Excluded Groups or Missing Voices
      • Dealing with Emotions—Outrage, Fear and Anger—in Public Settings and the Importance of Empathy and Building Relationships
      • Closing the Loop with Stakeholders
      • Attitude is Everything
    • Wrap up & Closure

    Trainer: Wendy Lowe

    WendyLoweWendy Lowe is a course developer for the IAP2 Certificate in Public Participation and an original Master Trainer for IAP2. She was formerly on the International Board of Directors for IAP2 and oversaw the international training program for the organization for four years. She has over 25 years of designing and implementing public participation programs for federal, state, and local governments for large and small projects. She specializes in facilitating collaborative processes for controversial public policy issues. She is also a roster member of the U.S. Institute for Environmental Conflict Resolution and a Certified Professional Facilitator.

    #Schedule at a Glance   

    • February 27, 2018
    • February 28, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20

    This intermediate level two day course explores the skills and knowledge necessary to become comfortable with all the critical elements of facilitation with a special emphasis on public and stakeholder engagement scenarios. Using interactive and participatory exercises, participants will learn facilitation techniques and skills to deal with emotion, expand positive participation, identify and build common ground and move discussion forward. This course emphasizes the planning and designing of facilitated public involvement events and has a practicum component that gives all participants ample opportunity to facilitate in a supportive and constructive environment.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    List learning objectives below – what participants can expect to learn as a result of completing your course.

    • Participants will understand the specific application of facilitation to public involvement and stakeholder relations
    • Identify and use the skills, behaviours and attitudes required by a facilitator
    • Learns tools and techniques used by a facilitator
    • Create and design effective group process and manage group dynamics
    • Deal with emotionally charged situations and resolve conflict
    • Facilitate a values-based process

    Course Agenda

    Day 1
    8:30 Welcome and Introduction
    • Trainer and participant introductions
    • Session expectations and understanding what people want to achieve
    • Understanding people’s personal experience with the topic
    • Icebreaker exercise
    • Course objectives
    9:00
    What is facilitation?
    • Facilitation warm-up exercise
    • What went well, what could be improved debrief
    10:00 Morning Refreshment Break
    10:15 Creating a Conducive Space and 3 Factors of a Positive Facilitated Experience
    • Key things a facilitator needs to do to create a good environment for facilitation
    • Physical, emotional and intellectual factors
    11:15 Creating a Conducive Space – Establishing Ground Rules
    • Developing a Conversation Checklist
    11:30 Competencies of Facilitation – Skills, Behaviours and Attitudes
    • Behaviours and attitudes a facilitator needs to develop
    • Selection of four key concepts group exercise
    12:00 Lunch
    1:00
    Con’t: Competencies of Facilitation – Skills, Behaviours and Attitudes
    • Four core skills of a facilitator
    • Asking open ended questions
    • Understanding empathetic response – video and group discussion
    2:15 Understanding & Managing Group Dynamics
    • Exercise on group dynamics and the impact on interaction and forward momentum
    • Roles to leverage and roles to intervene
    3:15
    Afternoon Refreshment Break
    3:30 Identifying Values and Working to Common Ground
    • Determining the common values, interests and needs that drive difference of opinion
    • Ensuring a values-based conversation
    • Questions to ask
    4:15 Closing & Reflection
    • What stands out for you and what would you like to explore further tomorrow?
    Day 2
    8:30 Welcome back & what do we remember?
    • Focused conversation exercise
    • Agenda review
    8:50
    Identifying & Dealing with Emotionally Charged Situations, Conflict & Controversy
    • Defining conflict
    • Facilitation challenges when dealing with emotion
    • Tools for embracing an emotionally charged conversation or participant
    9:45 Morning Refreshment Break
    9:45 Facilitating Emotion
    • Facilitation fishbowl exercise
    10:45 Planning & Preparation for Facilitated Event: Laying the Foundation
    • Key steps for planning
    • Laying the foundation
    • Project initiation meeting simulation
    11:25 Planning & Preparation for Facilitated Event: Preparing the Framework
    • Creating a purpose statement and determining objectives
    • Facilitated event planning template
    11:55 Planning & Preparation for Facilitated Event: Build Your Process
    • Flow and meeting elements
    • Process design
    12:15 Lunch
    1:00 Preparation for Practicum
    • Pulling all the learning together into a comprehensive plan that includes community identification, approaches, goals, objectives, priorities and techniques
    • Creating an approach for community led long-term recovery and increased resilience over time
    • Documenting the plan
    2:00 Practicum Group Presentations
    4:00 Closing and Reflection
    • Evaluation

    Trainers:

    Kim Hyshka, has spent significant time working with impacted communities, vulnerable populations and people from all walks of life who care deeply about issues that matter most to them. Experienced in large and small-scale projects, she has facilitated community forums in large urban centers and walked pipelines with Elders in the remote wilderness. Kim has successfully worked with a variety of stakeholders including municipal governments, environmental organizations, rural landowners and Aboriginal and Metis communities. Kim regularily volunteers within the IAP2 and is a licensed IAP2 Foundations trainer and co-develops and trains Dialogue Partners’ courses.

    Erin Pote, brings her background as a teacher, along with skills and experience as a facilitator on complex, emotional issues. She is a trainer and developer of Dialogue Partners’ courses and advanced training programs in Public Engagement. She has assisted in the design and delivery of countless client custom courses and regularly supports the creation of new material and exercises for these courses. She specializes in design and implementation techniques for public participation that support a shift from conflict to constructive participation. She regularly teaches courses and workshops on techniques for high emotion public participation, including photo voice and Socratic circle.

    #Schedule at a Glance   

    • February 28, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20

    This conflict de-escalation and civil discourse training program prepares individuals, organizations, and communities for difficult discussions, cross-sector deliberations and collaborative decision-making.
    Participants strengthen key competencies for creating and leading inclusive community initiatives that engage diverse sectors in dialogue and deliberation on complex public issues. Our unique, multi-track engagement framework, body-based mindfulness strategies, and powerful conflict communication skills are useful throughout all phases of creating dynamic, inclusive, community engagement programs. This highly- experiential training demonstrates and provides time to apply key concepts in all phases of project design: scoping, invitation, implementation, evaluation, and continuous improvement and shared-leadership.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this one-day course, participants will have:

    Increased awareness of:

    • Physiological and habitual reactions to conflict and personal stress patterns.
    • How to apply a conflict assessment tool to a variety of community issues (social, legal, municipal).
    • How to promote more active participation across sectors and perspectives on current projects and initiatives.
    • Emerging pathways to advance shared concerns or bridge differences in viewpoints.
    • Biases that can demean and get in the way of meaningful conversations.
    • How to use silence and tension as a catalyst for deeper dialogue, deliberation and decision-making.

    Increased ability to:

    • Explain multiple strategies (2-3) to identify personal stress patterns and intervene on habitual reactions.
    • Identify conflict alternatives to shift awareness to critical issues that must be heard to address a tough issue.
    • Use a multi-track, or cross-sector framework for broad inclusion and engagement in both fictitious and current project applications.
    • Prepare purposeful questions that explore the context of differences and escalating conflict.
    • Form assertive statements for times you must take a stand or share an unpopular view.
    • Distinguish different stages of a conversation, from dialogue, to deliberation and decision-making and invent options for mutual gains at each stage.


    Course Overview

    Prepare for stress and respond to conflict

    Explain strategies to address personal reactions, and stress patterns (e.g., impacts you'd like to have on physiological and habitual responses).

    Increase conflict awareness physiological and habitual), personal reactions, and stress patterns.

    Listen fully & listen to learn

    Apply conflict assessment tool to current community issue.

    Prepare purposeful questions that explore the context of differences and escalating conflict.

    Practice asking questions that clarify information, and converging and diverging views within the small group.

    Scenario Walk-through

    Explore Biases. Identify opportunities for inclusion.

    Use a multi-track, or cross-sector framework for broad inclusion and engagement.

    Increase awareness of biases that can demean and get in the way of meaningful conversations.

    Explore ways to promote more active participation across sectors and perspectives.

    Find common ground in times of difference

    Explore Biases. Identify opportunities for inclusion.

    Invent options for mutual gains.

    Identify pathways to advance shared concerns or bridge differences in viewpoints.

    Distinguish different stages of a conversation, from dialogue, to deliberation and decision-making.

    Trainers:

    Mary Dumas, President, Dumas & Associates, Inc, and Toolz Program Designer and Founder is a mediator and facilitator specializing in the productive use of conflict and change. Dumas & Associates Inc is known for inclusive stakeholder engagement in complex and contentious community issues. Mary lives in the Pacific Northwest and for 30 years has served public agencies, private organizations, academic institutes, tribes, and community groups seeking to engage diverse perspectives in policy, research and educational initiatives. She brings this practical, skills-focused approach to her work as professional development specialist for the Institute for Multi-Track Diplomacy and Leadership Whatcom educational coordinator.

    Marina A. Piscolish, Ph.D., Principal Partner of MAPping Change, LLC specializes in collaboration and conflict resolution in culturally complex settings. An experienced facilitator, mediator, trainer and adult educator, Marina created the Conflict Resolution Program, the Institute for Public Administration at the University of Delaware before moving to Hawaii and launching MAPping Change, LLC. An affiliate faculty at the Matsunaga Institute for Peace, University of Hawaii, and The Collaboration Center, University of California, Davis, Marina serves in various leadership roles within the profession and co-authored Reaching for Higher Ground: Creating Purpose-driven, Principled and Powerful Groups (2009).

    #Schedule at a Glance   

    • February 28, 2018
    • March 01, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20

    Evaluation should always be useful, and this introductory course will cover theories and practical strategies to help you evaluate your public participation efforts. In this hands-on course, you will apply foundational tools like logic models, examine the differences between process and impact evaluation, and review the components of an evaluation plan. You will craft evaluation questions, and identify indicators and sources of information to help you answer those questions. Overall, you will learn how to employ evaluative thinking as a learning strategy, in order to strengthen your work and achieve greater impact. pation.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will:

    • Describe the principle of utilization-focused evaluation and its importance
    • Determine the most appropriate type(s) of evaluation for a P2 project
    • Populate a logic model and use it to structure an evaluation plan
    • Specify indicators and sources of data to help measure an objective of P2
    • Craft evaluation questions
    • Determine appropriate uses of participatory evaluation
    • Identify the challenges to evaluation


    Course Overview

    Agenda
    8:35 Welcome
    8:45
    Learner introductions
    • Name
    • Role and organization
    • “Elevator speech of your project that you want to evaluate and why”
    9:05 Benefits and gaps
    • Benefits: Star on the page which ones feel are most relevant to your context
    • Gaps: Star two that are most challenging for your circumstances
    • Share in standing pairs: benefits, change pairs then challenges
    • Explore barriers together through ‘report back’, with a focus on how we might address it
    9:35 Failure and culture
    • Barrier: Need to be ready to respond to results of evaluation
    • Video
    • Discussion
    9:45 Types of evaluation: formative, summative, developmental. Use my case study to demonstrate
    • Developmental evaluation description
    10:00 Break
    • We’ll be using the case study after the break, so you can take a look at it now if you like to have a bit more time to review
    10:15 Utilization focused evaluation
    • Brainstorm possible users / target audience of a P2 evaluation. Capture on flipchart. program management, staff, participants, community members, public officials, funders.
    • Show my case study of evaluation users
    • In pairs
    10:45
    Planning evaluation from the start
    • Connection between logic models, public participation plan, evaluation plan
    10:55 Evaluation plan
    • Overview of first page
    • Example evaluation plan
    • Draw from participation plan and/or logic model to begin to populate the evaluation plan. Use your own project, or case study
    • Pairs discussion
    • Whole group discussion
    11:55
    Remainder of evaluation plan
    12:00 Lunch
    1:00 Brainstorm evaluation issues
    • Brainstorm qualities of excellent public participation that would be important evaluation issues. Consider both process and outcomes / impact (15m)
    • Process and Impact evaluation lecturette
      • Matrix
      • Look at the lists in the handout, does anything need sorting or adding with this, or other ideas, in mind?
    • Choose 5 (one group of 3) to use for next steps
    1:30 Evaluation Framework
    • Overview
    • Art of useful evaluation questions
    • Indicators and data sources
    • Group Exercise
    2:30
    Break
    2:45 Data collection
    3:00 Energizer! Paper, rock, scissors
    3:10 Group work
    • Choose best elements for your evaluation framework, mix and match and apply what we just talked about regarding data collection
    • Discuss and review
    3:50 Evaluate course
    4:00 Adjourn

    Trainer: Susanna Haas Lyons

    Susanna Haas Lyons, M.A. , is a civic engagement specialist. Bridging online and face-to-face methods, he has worked for over 15-years on some of North America’s largest and most complex citizen and stakeholder engagement projects. Susanna designs participation strategies, facilitates complex meetings, and provides training for better conversations between decision-makers and those most impacted by the issue. Susanna is a judge for IAP2 Canada’s annual Core Values Awards, which recognize excellence and innovation in public participation. susannahaaslyons.com.

    #Schedule at a Glance   

    • March 01, 2018
    • March 02, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 25

    Once you have completed the planning course, you are ready to add dozens of practical tools and methodologies to your public participation toolkit—powerful techniques you can put to immediate use in your next project. This module breaks down specific methods, exploring not only what each is, but how and when to use it – the strengths, weaknesses and needed resources. The course combines discussion, presentation, exercises and practice using varying techniques to give you a full understanding of the range of techniques and how to choose, modify and evaluate techniques for the most effective public participation.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy

    Learning Objectives

    At the end of this two-day course, participants will:

    • Understand key characteristics of a wide variety of traditional and emerging techniques and technologies
    • Assess and select techniques to meet identified public participation objectives
    • Modify and combine techniques to meet various objectives and circumstances
    • Determine the skills and resources needed to use different techniques effectively


    Course Overview

    • Overview of course objectives
    • Trying a technique right out of the gate using World Café
    • Quick Review of the Foundations of Public Participation
    • A survey of techniques
      • Techniques for Sharing Information
      • 5 Techniques for Collecting and Compiling Information
      • 20+ Techniques for Bringing People Together
    • Advisory committees in depth, how to do them better
    • Matching techniques to the objectives of a public participation plan
    • Selecting techniques
    • Modifying when challenges arise.
    • Evaluating techniques

    Trainer: Wendy Lowe

    WendyLoweWendy Lowe is a course developer for the IAP2 Certificate in Public Participation and an original Master Trainer for IAP2. She was formerly on the International Board of Directors for IAP2 and oversaw the international training program for the organization for four years. She has over 25 years of designing and implementing public participation programs for federal, state, and local governments for large and small projects. She specializes in facilitating collaborative processes for controversial public policy issues. She is also a roster member of the U.S. Institute for Environmental Conflict Resolution and a Certified Professional Facilitator.

    #Schedule at a Glance   

    • March 01, 2018
    • March 02, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 25

    Making better decisions in today’s world of conflicting viewpoints and rising outrage requires skills and knowledge. Dr. Sandman, a leader in communicating in high-outrage situations, and IAP2, a leader in involving people in decision making, combined their experience and knowledge in "Strategies for Dealing with Opposition and Outrage in Public Participation", formerly known as EOP2. 

    Newly redesigned, this course will help you understand the human behavior and emotion of angry people and give you strategies to improve your public engagement in situations where outrage threatens decision processes, collaboration, and community. This course is highly interactive, using case studies, video clips, group discussion and applications.

    Note: This course was formerly known as Emotion, Outrage & Public Participation.

    Learning Objectives

    Participants who complete the Strategies for Dealing with Opposition and Outrage in Public Participation course will be able to

    • Adjust meaningful and best practices for public participation in situations with outrage and high emotion
    • Apply the principles and concepts of both public participation and outrage management and understand how they can work together
    • Apply newly-learned outrage management behaviors
    • Use six strategies for addressing outrage, high emotion and opposition and plan for it in their public participation efforts
    • Understand the ethics of managing outrage in public participation efforts

    Course Agenda


    Day 1

    Introduction: Course, Dr. Sandman, Trainer, Students. Student Expectations. Course Objectives.

    Risk, Hazard, and Outrage. Their interesting interrelationship and what meaning it has for our work and communications

    12 Factors that contribute to Outrage

    Linking Outrage and Emotion Management to Public Participation. Is it ethical to “manage” people’s outrage?

    Six Strategies for Reducing Outrage in Public Participation

    • Strategy 1: Stake out the Middle, NOT the Extreme
    • Strategy 2: Acknowledge Mistakes, Missteps and Unintended Consequences
    • Strategy 3: Acknowledge Current Problems
    Day 2

    Six Strategies for Reducing Outrage in Public Participation (cont.)

    • Strategy 4: Discuss Achievements with Humility. Give Away Credit
    • Strategy 5: Share Control and Be Accountable
    • Strategy 6: Pay Attention to Unvoiced Concerns and Underlying Motives

    Motivations Triangle: Understanding Stakeholder Values, Needs and Motivations

    • Outrage, Self-Interest, Stakeholder Self-Esteem, Your Own Self-Esteem

    Self-Awareness and Empathy

    Barriers in Outrage Management and Public Participation

    Final Exercise

    Trainer: Mary Hamel

    Mary Hamel has over 20 years as a full-time public participation manager, primarily in a state environmental and natural resources agency, designing and running P2 projects as well as providing training and mentoring for staff and management.
    A respected and sought-after trainer, Mary has been a certified trainer and course developer for the International Association for Public Participation (IAP2) since 2000, delivering training in 8 countries on 5 continents. She taught a university graduate seminar in public participation and as a member of IAP2’s faculty she has trained and mentored new IAP2 trainers. She co-developed IAP2’s course on outrage and emotion.

    Register

    #Schedule at a Glance   

    • March 01, 2018
    • March 02, 2018
    • Commons Learning Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
    • 20

    This course is designed to expand understanding of meaningful community engagement with the public and community stakeholders after a disaster, traumatic event or tragedy. Emphasis is placed on empowering community to connect, envision a new future, and come together to heal, rebuild and recover. The importance of encouraging meaningful involvement of all stakeholders, especially vulnerable populations, in the planning process, and increasing skills, knowledge and capacity to host and participate in meaningful conversations is key. Focus on appropriate tools and techniques to use in conducting community engagement in recovery situations is covered. We will explore the impact of disaster, tragedy and trauma on community conflict and emotion and provide tangible tools that result in a plan and approach for moving forward.

    PLEASE NOTE: International IAP2 members require a code to register. Please contact info@iap2.org to obtain it.

    Cancellation and Substitution policy


    Learning Objectives

    List learning objectives below – what participants can expect to learn as a result of completing your course.

    • Participants will experience a highly participatory and experiential session that models skills, techniques and approaches they may use in the future
    • Distinguish community led recovery from community response and identify the role of the public agencies and organizations in the process
    • Build foundational understanding about disaster, tragedy or trauma impacts on individuals and communities
    • Explore methodologies and techniques that support empowering communities to affect change
    • Develop goals, objectives and priorities with impacted communities
    • Explore techniques, questions, skills, attitudes and approaches for the future
    • Build understanding, confidence and skill in using the tools and approaches

    Course Agenda

    Day 1
    8:30 Welcome, Introduction and Reflections
    • Trainer and participant introductions
    • Session expectations and understanding what people want to achieve
    • Understanding people’s personal experience with the topic
    • Icebreaker exercise
    • Agenda review
    9:00
    Creating a shared meaning of community engagement and community led recovery
    • Definition of community engagement aligned across organizations
    • What does community led recovery look like?
    • What is the role of community / public in recovery process?
    • What is the role of organizations and agencies?
    10:00 Morning Refreshment Break
    10:15 Cont: Creating a shared meaning of community engagement and community led
    • Guiding principles for long-term recovery from disaster, trauma and tragedy
    • International best practices and effective examples
    11:00 Understanding impacts of disaster, tragedy and trauma on individuals and communities
    • Disaster, tragedy and trauma situation impacts
    • Community recovery process and system
    • Helpful and harmful roles
    • Identify what is happening to people – identity, personality, emotions
    • Power dynamics
    11:30 Planning to engage in a community-led recovery process
    • Levels of engagement, activities and focus
    12:00 Lunch
    1:00
    Con’t: Planning to engage in a community-led recovery process
    • Planning steps for community engagement in recovery processes
    • Incorporating lessons learned and best practices into your work
    2:00 Community identification and engagement in recovery process
    • Working within fractured and impacted social systems
    • What to do – and what not to do
    • Who to engage
    • How to find people as they scatter and retreat post disaster, tragedy or trauma
    3:15
    Afternoon Refreshment Break
    3:30 Identifying Values and Working to Common Ground
    • Creating relationship based strategies
    • Special emphasis on low-income and marginalized populations and how to access their voice and understand needs
    4:15 Closing & Reflection
    • Review of day’s learning
    • What stands out for you and what would you like to explore further tomorrow?
    Day 2
    8:30 Welcome back & what do we remember?
    • Reflection
    • Agenda review
    • New techniques
    9:00
    Continuing the planning process
    • Building community resiliency and understanding what was present before disaster, tragedy or trauma
    • How to empower communities to participate in creating and affecting change
    • The role of community leaders and networks in building grassroots engagement opportunities
    • Making progress, creating positive momentum
    10:00 Morning Refreshment Break
    10:15 Cont: Continuing the planning process
    • What works – and what doesn’t
    • Techniques, tools and approaches that are useful
    • Mapping the conversation – with technology and tools
    11:15 Critical considerations for effective engagement
    • Listening based strategies
    • Supporting participants in constructive conversations
    • Identifying emerging conflict
    • Connecting community members and stakeholders to each other
    12:00 Lunch
    1:00 Pulling it all together and building a plan for moving forward
    • Pulling all the learning together into a comprehensive plan that includes community identification, approaches, goals, objectives, priorities and techniques
    • Creating an approach for community led long-term recovery and increased resilience over time
    • Documenting the plan
    3:15 Afternoon Refreshment Break
    3:30 Cont: Pulling it all together and building a plan for moving forward
    • What can go right and what can go wrong?
    • Peer review and feedback
    4:15 Closing and Reflection
    • Reflect on the time together and gather input on what worked / what didn’t
    • Evaluation

    Trainers:

    Stephani Roy McCallum,  is a Leadership and Life Coach, Certified Professional Facilitator and a seasoned public engagement practitioner specializing in conflict, high emotion and controversy. She has worked around the globe on controversial projects, working with individuals, organizations and communities to transform conflict and create momentum for positive change. Steph was the 2008 President of IAP2, has been a licensed IAP2 Foundations trainer since 2005 and was lead developer of IAP2’s Emotion, Outrage and Public Participation course. She has a background in Sociology and indigenous peoples, and holds certificates in co-active coaching, authentic leadership, community development & alternative dispute resolution.

    Kim Hyshka, has spent significant time working with impacted communities, vulnerable populations and people from all walks of life who care deeply about issues that matter most to them. Experienced in large and small-scale projects, she has facilitated community forums in large urban centers and walked pipelines with Elders in the remote wilderness. Kim has successfully worked with a variety of stakeholders including municipal governments, environmental organizations, rural landowners and Aboriginal and Metis communities. Kim regularily volunteers within the IAP2 and is a licensed IAP2 Foundations trainer and co-develops and trains Dialogue Partners’ courses.

    Erin Pote, brings her background as a teacher, along with skills and experience as a facilitator on complex, emotional issues. She is a trainer and developer of Dialogue Partners’ courses and advanced training programs in Public Engagement. She has assisted in the design and delivery of countless client custom courses and regularly supports the creation of new material and exercises for these courses. She specializes in design and implementation techniques for public participation that support a shift from conflict to constructive participation. She regularly teaches courses and workshops on techniques for high emotion public participation, including photo voice and Socratic circle.

    #Schedule at a Glance   

Past events

September 13, 2017 Social Media & Public Participation
September 08, 2017 2017 IAP2 North American Conference - FIELD TRIP: The Dahlia Campus for Health and Well-being
September 07, 2017 2017 North American Conference Gala
September 07, 2017 2017 North American Conference: Pathways - Powerfully Positive Questions for P2 in a Changing World: Co-creating a tool to connect people and process in challenging times
September 07, 2017 2017 North American Conference: Pathways - Collaboration for Greater Good
September 07, 2017 2017 North American Conference: Pathways - Are We Facing a P2 Crisis or an Opportunity?
September 06, 2017 2017 IAP2 North American Conference: WORKSHOP - "Bringing More Voices to the Conversation: Lessons from the Trenches"
September 06, 2017 2017 IAP2 North American Conference: WORKSHOP - "Traffic Jam! Overcoming the Gridlock of Transportation Engagement"
September 06, 2017 2017 IAP2 North American Conference: WORKSHOP - "Online Community Engagement"
September 06, 2017 2017 IAP2 North American Conference - FIELD TRIP: Denver
September 06, 2017 2017 IAP2 North American Conference - FIELD TRIP: Tri-City Tour
September 06, 2017 2017 IAP2 North American Conference - FIELD TRIP: Boulder
September 06, 2017 2017 IAP2 North American Conference - FIELD TRIP: Fort Collins
September 06, 2017 2017 IAP2 North American Conference, Denver, Colorado, September 6-8, 2017
August 25, 2017 POSTPONED: Cascade Chapter: National Dialogue Event
August 23, 2017 Intermountain Chapter: National Dialogue Event
August 17, 2017 August 2017 Board Meeting
August 17, 2017 Strategies for Dealing with Opposition and Outrage in Public Participation (Chicago, IL)
August 15, 2017 IAP2 Monthly Webinar - Montreal Encore: "Are We Smarter Together?" + "Understanding the Squishy Stuff"
July 27, 2017 Colorado Chapter: National Dialogue Event
July 20, 2017 July 2017 Board Meeting
July 20, 2017 Government Online Community of Practice: Streamline Communications in Complex Projects
July 17, 2017 Participatory Budgeting
July 11, 2017 IAP2 Monthly Webinar - Montreal Encore: "Is Your Organization P2-Centric?"
July 10, 2017 Choosing the Right P2 Tools
June 26, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Chicago, IL)
June 22, 2017 Puget Sound Chapter: National Dialogue Event
June 22, 2017 Cascade Chapter: PI Network featuring RACE TALKS
June 21, 2017 IAP2 USA Greater Los Angeles Chapter (Emerging): How Can IAP2 USA Make you a Rock Star?
June 20, 2017 IAP2 USA Professional Certification Program - An Introduction
June 15, 2017 June 2017 Board Meeting
June 15, 2017 Fostering Productive Dialogue in Divided Times
June 13, 2017 IAP2 Monthly Webinar - Montreal Encore: "Facilitation Matters"
June 13, 2017 Association of Conflict Resolution, Environmental & Public Policy Section 2017 Conference
June 07, 2017 IAP2 USA CP3 Application Fee
June 05, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Denver, CO)
May 25, 2017 Augmented Reality/Virtual Reality Showcase
May 24, 2017 MetroQuest Webinar: A Recipe for Award-Winning Online Community Engagement
May 18, 2017 May 2017 Board Meeting
May 18, 2017 IAP2 USA Annual General Meeting
May 18, 2017 Webinar: How to run the National Dialogue Event
May 17, 2017 IAP2 USA Greater Los Angeles Chapter (Emerging): Outreach in the OC: Rail, Buses, Cars and PEOPLE!
May 09, 2017 IAP2 Monthly Webinar - Montreal Encore: "Duh, Make it Interesting"
May 02, 2017 2017 Core Values Awards - Application Payment
May 01, 2017 Choosing the Right P2 Tools
April 27, 2017 Cascade Chapter Area: "The Old Road; A New Future"
April 26, 2017 Greater Los Angeles Area Chapter (Emerging): “Cure for Public Outrage - Can we really 'inform' our way out of it?”
April 25, 2017 MetroQuest Webinar: A Recipe for Award-Winning Online Community Engagement
April 20, 2017 April 2017 Board Meeting
April 11, 2017 IAP2 Monthly Webinar - Core Values Award winners - Creativity, Innovation & the Greater Good
April 06, 2017 Government Online Community of Practice: Measuring the Value and Effectiveness of Public Engagement work in Local Government
April 01, 2017 Public Engagement Strategy Workshop: Vermont Workshop to Strengthen & Sustain Engagement
March 29, 2017 Greater Los Angeles Area Chapter (Emerging): Mary Gelinas - "Why Can't We Converse with One Another?"
March 27, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Austin, TX)
March 16, 2017 March 2017 Board Meeting
March 14, 2017 IAP2 Monthly Webinar - Core Values Award Winners: Respect for Diversity
March 09, 2017 Northern California Chapter event: Meetup with Matt Leighninger
March 08, 2017 Greater Los Angeles Area Chapter (Emerging): Public Engagement Strategy Workshop
March 02, 2017 SKILLS SYMPOSIUM: (2 days) Designing for Diversity: Engaging Underrepresented Stakeholders
March 02, 2017 SKILLS SYMPOSIUM: (2 days) Techniques For Effective Public Participation
March 01, 2017 SKILLS SYMPOSIUM: (1 day) Evaluating and Measuring Public Participation
March 01, 2017 SKILLS SYMPOSIUM: (1 day) Building Trust for Civil Communication
February 27, 2017 Skills Symposium: We NEED Your Voice: Are we facing a P2 crisis or opportunity?
February 27, 2017 SKILLS SYMPOSIUM: (3 days) Planning For Effective Public Participation
February 27, 2017 SKILLS SYMPOSIUM: (2 days) Social Media and P2: How to design and host effective online engagement
February 27, 2017 SKILLS SYMPOSIUM: (2 days) Emotion, Outrage & Public Participation
February 25, 2017 Board Face-to-Face Meeting in San Diego
February 14, 2017 IAP2 Monthly Webinar - Montreal Encore: Making Engagement Meaningful with P2 Toolkits
February 06, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Seattle, WA)
February 06, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Arlington, VA)
January 25, 2017 Greater Los Angeles Area Chapter (Emerging): How Fake News Disrupts P2 Efforts
January 23, 2017 IAP2 Foundations in Public Participation - Planning & Techniques (Phoenix, AZ)
January 19, 2017 January 2017 Board Meeting
January 10, 2017 IAP2 January Learning Webinar: Participatory Budgeting
December 15, 2016 December 2016 Board Meeting
December 15, 2016 Government Online Community of Practice – City of Fort Lauderdale, Florida
December 13, 2016 IAP2 December Learning Webinar: Social Media & P2
December 09, 2016 IAP2 Intermountain: Public Engagement Specialists Breakfast
December 05, 2016 IAP2 Foundations in Public Participation - Planning & Techniques (Salt Lake City, UT)
December 05, 2016 Choosing the Right P2 Tools
November 30, 2016 IAP2 USA (Emerging) Los Angeles Chapter November Meeting: Hosted by the San Gabriel Basin Water Quality Authority - New Date!
November 23, 2016 November 2016 Board Meeting
November 09, 2016 Deliberative Forums – A Deep Dive
November 08, 2016 IAP2 November Learning Webinar: Core Values Award winners; Organizations & Research Project of the Year
November 03, 2016 IAP2 Techniques for Public Participation (Fort Collins, CO)
October 31, 2016 Choosing the Right P2 Tools
October 24, 2016 IAP2 Foundations in Public Participation - Planning & Techniques (Denver, CO)
October 20, 2016 October 2016 Board Meeting
October 20, 2016 IAP2 USA Los Angeles Chapter (Emerging) October Event: "Getting Permission from the Community to Run your Operations"
October 18, 2016 IAP2 October Webinar: Canada/USA Projects of the Year
October 13, 2016 Cascade PI Network: Hanford - Beauty and the Beast! Pristine Beauty Meets Radioactive Cleanup
October 07, 2016 27th Annual Envisioning California Conference: "Our Voices: Advancing Civic Engagement in California"
September 28, 2016 Cascade PI Network: The Top Ten Reasons Groups Can't Solve Problems!
September 28, 2016 2016 IAP2 North American Conference, Montreal, Canada, September 28-30, 2016
September 21, 2016 IAP2 USA (Emerging) Los Angeles Chapter: Civic Engagement in Manhattan Beach
September 19, 2016 IAP2 September Learning Webinar: P2 & Decision-Makers
September 15, 2016 September 2016 Board Meeting
September 14, 2016 Government Online Community of Practice – New!
August 30, 2016 IAP2 Planning for Public Participation (Fort Collins, CO)
August 18, 2016 August 2016 Board Meeting
August 11, 2016 IAP2 Techniques for Public Participation (Omaha, NE)
August 09, 2016 IAP2 August Learning Webinar: Research on Conflict Management and Evaluation
July 21, 2016 July 2016 Board Meeting
July 20, 2016 Emotion, Outrage and Public Participation (Austin, TX)
July 14, 2016 Crowdsourcing in LA, IAP2 USA Los Angeles (Emerging) July meeting - CANCELLED
July 12, 2016 IAP2 July Webinar: IAP2 and UNDRIP – The Changing Face of Indigenous Engagement
June 30, 2016 IAP2 USA Midwest Chapter June Networking Event
June 16, 2016 June 2016 Board Meeting
June 16, 2016 IAP2 USA Cascade Chapter 2016 PI Works! in Bend, Oregon
June 15, 2016 Emotion, Outrage and Public Participation (Chicago, IL)
June 14, 2016 IAP2 June Webinar: Favorites from Portland – 3 "It's Geek to Me"
June 01, 2016 IAP2 Planning for Public Participation (Omaha, NE)
May 25, 2016 IAP2 USA (EMERGING) LOS ANGELES CHAPTER: WHAT HAPPENS WHEN COPS AND COMMUNITIES GET TOGETHER – IN A GOOD WAY!
May 24, 2016 Certification Application Fee
May 19, 2016 May 2016 Board Meeting
May 19, 2016 IAP2 USA Annual General Meeting
May 10, 2016 IAP2 May Webinar – Tools and Traps of Online Engagement
April 22, 2016 IAP2 USA Intermountain Chapter Conference: Engaging Everyone for Sustainable Decisions
April 21, 2016 April 2016 Board Meeting
April 18, 2016 IAP2 Foundations in Public Participation - Planning & Techniques (Austin, TX)
April 12, 2016 IAP2 April Webinar – Core Values Award Winners 2: Projects of the Year
April 11, 2016 2016 Core Values Awards - Application Payment
March 31, 2016 IAP2 USA Midwest Chapter Happy Hour Networking Event
March 30, 2016 IAP2 USA Greater Los Angeles Area: LA Neighborhood Councils & P2
March 16, 2016 March 2016 Board Meeting
March 08, 2016 IAP2 March Webinar – Favorites from Portland 2015: "Engagement Triangle" and "Innovative Visual Public Engagement" from "It's Geek to Me"
March 02, 2016 SPECIAL WEBINAR: How to Apply for IAP2 Certification (March 2)
March 01, 2016 CALL FOR SESSION PROPOSALS for 2016 IAP2 North American Conference – DEADLINE MARCH 1, 2016
February 29, 2016 IAP2 Foundations in Public Participation - Planning & Techniques (5-Days)
February 21, 2016 2016 Skills Symposium - LOGISTICS
February 20, 2016 Board Face-to-Face Meeting in San Diego
February 18, 2016 SPECIAL WEBINAR: How to Apply for IAP2 Certification (February 18)
February 10, 2016 February 2016 Board Meeting
February 09, 2016 Participatory Budgeting and the Balancing Act – the IAP2 February Webinar
February 04, 2016 Executive Session of the Board
February 02, 2016 IAP2 Techniques for Public Participation (2-Days)
February 01, 2016 IAP2 Foundations in Public Participation (Seattle, WA)
February 01, 2016 IAP2 Foundations in Public Participation - Planning & Techniques (5-Days)
January 20, 2016 IAP2 USA Cascade Chapter January PI Network
January 20, 2016 January 2016 Board Meeting
January 13, 2016 January Learning Webinar: Core Values Award Winners
December 16, 2015 Cascade Chapter Holiday Social – Dec. 16
December 16, 2015 December 2015 Board Meeting
December 14, 2015 IAP2 Norcal Book Study on “Lead More, Control Less” (Part 2)
December 09, 2015 IAP2 NORCAL San José Lunch
December 08, 2015 December Learning Webinar: SOCIAL MEDIA & P2
November 23, 2015 IAP2 Norcal Book Study on “Lead More, Control Less” (Part 1)
November 18, 2015 November 2015 Board Meeting
November 17, 2015 November Learning Webinar: Research and Practice - Note new time!
November 04, 2015 IAP2 USA Cascade Chapter: A Penny for Your Thoughts? Multi-Cultural Engagement on the Outer Powell Transportation Safety Project
November 04, 2015 IAP2 USA Greater Los Angeles Area: Best Practices in P2 for Water Projects
November 03, 2015 IAP2 Planning for Public Participation (3-Days)
October 21, 2015 October 2015 Board Meeting
October 14, 2015 2015 IAP2 Australasian Conference
October 13, 2015 IAP2 October Learning Webinar: Getting Engaged / Staying Engaged
October 05, 2015 IAP2 NorCal Mixer @ APA California Conference (Oakland, CA)
October 01, 2015 IAP2 NorCal - Public Participation for 21st Century Democracy
September 30, 2015 Turbo Charge your P2 Efforts with Social Media | IAP2 USA Greater Los Angeles Area September Meeting
September 15, 2015 IAP2 NorCal San José: International Day of Democracy
September 11, 2015 Keep Portland Weird Tour (Session in the Field)
September 11, 2015 Fair Housing Council Tour (Session in the Field)
September 10, 2015 Keep Portland Weird Tour (Session in the Field)
September 10, 2015 Portland Metro Regional Government Tour (Session in the Field)
September 09, 2015 Pre-Conference Workshop: Diversity, Equity & Inclusion - Portland-Style
September 09, 2015 2015 IAP2 North American Conference, Portland, OR, September 9 – 11
August 27, 2015 IAP2 NorCal: 2015 Annual General Meeting
August 25, 2015 IAP2 August Webinar: Meet the Authors - "Public Participation for 21st Century Democracy"
August 19, 2015 August 2015 Board Meeting
August 17, 2015 Happy Hour at the O Hotel - IAP2 USA Greater Los Angeles Area
August 05, 2015 IAP2 Georgia Kick-Off Mixer
July 16, 2015 “Civic Mixer with ELGL, IAP2 & CivicMakers” in San Francisco
July 15, 2015 July 2015 Board Meeting
July 14, 2015 July Learning Webinar - "You, The Jury"
July 14, 2015 Certification Program - application fee
July 08, 2015 IAP2 Greater Los Angeles Area July Meeting
July 07, 2015 IPA2 NorCal Let No Voice Be Unheard: Sacramento, July 7
July 07, 2015 SPECIAL WEBINAR: How to Apply for IAP2 Certification (2)
June 30, 2015 SPECIAL WEBINAR: How to Apply for IAP2 Certification (1)
June 24, 2015 SPECIAL WEBINAR: IAP2 Federation Review
June 17, 2015 June 2015 Board Meeting
June 09, 2015 IAP2 Monthly Webinar: OPEN MIC -- Your Chance to Ask the Experts!
June 08, 2015 IAP2 Foundations in Public Participation
May 30, 2015 SKILLS SYMPOSIUM: (2 days) IAP2 Foundations - Techniques for Effective P2
May 27, 2015 SKILLS SYMPOSIUM: (3 days) IAP2 Foundations - Planning for Effective P2
May 27, 2015 SKILLS SYMPOSIUM: (2 days) Engaging the Full Spectrum of Diversity
May 27, 2015 SKILLS SYMPOSIUM: (1 day) Building Better Participation Infrastructure
May 15, 2015 IAP2 USA Core Values Awards -- Information Webinar (2)
May 14, 2015 IAP2's Emotion Outrage and Public Participation - EOP2
May 12, 2015 IAP2 May Webinar: Evaluating your P2 Process
May 04, 2015 IAP2's Foundations Certificate Program
May 01, 2015 IAP2 Core Values Awards - information webinar
April 27, 2015 IAP2's Foundations Certificate Program
April 22, 2015 IAP2 USA Annual General Meeting
April 20, 2015 2015 Core Values Awards - Payment for Application
April 15, 2015 2015 IAP2 Federation Annual General Meeting
April 14, 2015 IAP2 Monthly Webinar -- A Framework for Community Engagement (NOTE STARTING TIME)
March 31, 2015 IAP2 Student Webinar
March 30, 2015 IAP2's Foundations Certificate Program
March 18, 2015 IAP2 USA Board Meeting
March 10, 2015 IAP2 Learning Webinar -- Audience Response Systems in an Emotional Setting
February 18, 2015 IAP2 USA Board Meeting
February 10, 2015 February Learning Webinar: Core Values Award Winners, Part 3 -- Cultural Transformations
February 02, 2015 IAP2 USA Puget: Foundations Certificate Training
January 28, 2015 IAP2 USA Board Meeting
January 13, 2015 Jan Learning Webinar: CV Award Winners: Leaders in Research
January 09, 2015 IAP2 Colorado: Building Together for Action: Gathering 2015
December 09, 2014 Dec Webinar: "Engaging the Systems of the Whole City"
December 04, 2014 IAP2's EMOTION, OUTRAGE, AND PUBLIC PARTICIPATION-Moving from Rage to Reason (EOP2)
November 18, 2014 The November Learning Webinar: "IAP2 Certification - the Core Competencies"
October 30, 2014 IAP2 USA Board Member: Accepting Nominations
October 30, 2014 IAP2 USA's draft Strategic Plan-- Contribute Today!
October 27, 2014 IAP2 Puget Chapter Hosts: Foundations Certificate Training
October 27, 2014 IAP2's Foundations Certificate Program
October 21, 2014 October Learning Webinar
October 16, 2014 IAP2's EMOTION, OUTRAGE, AND PUBLIC PARTICIPATION-Moving from Rage to Reason (EOP2)
October 06, 2014 IAP2 Foundation Program Training
October 06, 2014 IAP2's EMOTION, OUTRAGE, AND PUBLIC PARTICIPATION-Moving from Rage to Reason (EOP2)
September 09, 2014 September Learning Webinar: Innovative Engagement
September 08, 2014 IAP2's Foundations Certificate Program
August 12, 2014 August Webinar -- Back to Basics: Renovating the Old Town Hall
July 08, 2014 July Webinar: Using Visuals to Engage and Inform Communities
June 19, 2014 2014 PI Works
June 11, 2014 Certification Program Webinar
June 10, 2014 June Webinar: ONLINE ENGAGEMENT TOOLS FOR BROAD PUBLIC PARTICIPATION
June 09, 2014 Certification Webinar
May 29, 2014 Core Value Awards Application Information Session 2
May 29, 2014 Certification Program Webinar 2
May 28, 2014 Certification Program Webinar
May 27, 2014 IAP2 NorCal Virtual Brown Bag: "Beyond the Usual Suspects: San Francisco Utility Plan Engages 10,000 Online"
May 20, 2014 IAP2 USA Annual General Meeting
May 13, 2014 May Webinar: Fail Forward
May 12, 2014 Core Value Awards Application Information Session
May 12, 2014 IAP2 Full Week Certificate Training ARLINGTON, VA
May 05, 2014 2014 IAP2 USA Core Values Awards Submissions - PAYMENT FOR REGISTRATIONS
May 01, 2014 Government Social Media Bootcamp: By GovernmentSocialMedia
May 01, 2014 18 Must-Have Facebook Tips for Government: By Government Social Media
April 29, 2014 APA in Atlanta Get Together
April 24, 2014 IAP2 NorCal: Broadening Participation with Digital Engagement
April 21, 2014 IAP2 Full Week Certificate Training KANSAS CITY, MO April 21-25, 2014
April 17, 2014 STUDENT PI Network
April 14, 2014 IAP2 Full Week Certificate Training
April 08, 2014 CORE VALUES: April Webinar
April 01, 2014 IAP2 Certificate Training
March 27, 2014 Intermountain Chapter hosts: Re-imagining the Public Meeting Conference
March 26, 2014 IAP2 Certificate Training
March 21, 2014 IAP2 USA Board Meeting
March 20, 2014 Collaborative Governance: turning conflict into resolution
March 12, 2014 “How much is too much? Managing “burn out” during extensive public engagement.”
March 11, 2014 CORE VALUES: March Webinar
March 06, 2014 Emotion, Outrage, and Public Participation Training
February 27, 2014 IAP2 NorCal Virtual Brown Bag
February 11, 2014 February Webinar: Our Research - Your Toolkit: The State of P2 Research
February 11, 2014 Emotion, Outrage, and Public Participation Training
January 30, 2014 IAP2 NorCal Virtual Brown Bag: "Digital Engagement Case Study: Collaborative Policy Making and the California Water Plan"
January 16, 2014 January 2014 Board Meeting
January 14, 2014 January Webinar: Retrospective and Hope
January 09, 2014 2014 IAP2 USA Board Elections- Announcement
December 24, 2013 2014 IAP2 USA Board Elections- Voting Period
December 19, 2013 IAP2 USA Board Meeting
December 10, 2013 December Webinar
December 06, 2013 Talk to the Trainer- December Call
November 21, 2013 IAP2 USA Board Meeting
November 14, 2013 Emotion, Outrage and Public Participation (2-day course)
November 13, 2013 2014 IAP2 USA Board Nominations
November 12, 2013 November Webinar: Beyond Online Engagement and 140 Characters
October 28, 2013 Full Certificate Training POSTPONED UNTIL 2014
October 23, 2013 2013 Membership Task Force: 1st planning call
October 17, 2013 IAP2 USA Board Meeting
October 10, 2013 Techniques for effective Public Participation (Santa Fe, NM)
October 09, 2013 Communication for effective Public Participation (Santa Fe, NM)
October 08, 2013 October Webinar: Focus on Diversity
October 07, 2013 Planning for effective Public Participation (Santa Fe, NM)
October 04, 2013 Talk to the Trainer- October Call
September 24, 2013 2013 Core Values Gala Dinner
September 19, 2013 IAP2 USA Board Meeting
September 10, 2013 September Webinar: Author! Author! A Book Club for Practitioners
September 06, 2013 Talk to the Trainer- September Call: CANCELLED
August 15, 2013 IAP2 USA Board Meeting
August 02, 2013 Talk to the Trainer- August Call
August 01, 2013 IAP2 USA Board Meeting
July 22, 2013 Full Certificate Training
June 20, 2013 IAP2 USA Board Meeting
June 18, 2013 2013 IAP2 USA Core Values Awards Submissions
June 07, 2013 Public Meetings SOS 5.0 CSI- Portland
May 23, 2013 IAP2 USA Board Meeting
May 15, 2013 Cascade Chapter: PI Network Essential, Versatile Facilitation Tools
May 14, 2013 Webinar: Youth Engagement
May 03, 2013 Talk to the Trainer- May Call
April 18, 2013 IAP2 USA Annual General Meeting
April 09, 2013 Participatory Budget Webinar
April 08, 2013 IAP2 Certificate Training
April 05, 2013 Talk to the Trainer- April Call
March 27, 2013 Chapter Start Up Informational Webinar
March 26, 2013 IAP2 2012 ANNUAL GENERAL MEETING
March 25, 2013 New IAP2 USA Member Orientation Webinar
March 21, 2013 IAP2 USA Board Meeting
March 12, 2013 Core Values Winners
March 01, 2013 Talk to the Trainer- March Call
February 25, 2013 Phoenix, AZ IAP2 USA Training Event
February 21, 2013 IAP2 USA Board Meeting
February 18, 2013 EMOTION, OUTRAGE and PUBLIC PARTICIPATION "EOP2"- Moving from Rage to Reason (2-days)
February 12, 2013 "The Yell of Quiet Voices"
February 01, 2013 Talk to the Trainer- February
January 22, 2013 "There's No Business Like Your Business! Developing Your Public Participation Practice"
December 20, 2012 IAP2 USA Board Meeting
December 13, 2012 Chapter Relations Committee Meeting
December 13, 2012 Strategic Alliance Committee Meeting
December 11, 2012 Federal Government Engagement Efforts
December 10, 2012 Puget Sound Chapter Holiday Happy Hour
December 07, 2012 Workshop hosted by Cascade Chapter: Public Meetings SOS 4.0: Can Your Public Process Survive Politics?
December 05, 2012 Executive Committee Meeting
December 03, 2012 San Diego, CA IAP2 USA Training Event
November 29, 2012 Membership Recruitment and Retention Committee Meeting
November 27, 2012 New IAP2 USA Member Orientation Webinar
November 26, 2012 Board Nomination Packets Due
November 13, 2012 “Civic Health and Economic Resilience: Making the Case for Engagement”
November 08, 2012 Puget Sound Chapter Meeting
November 08, 2012 IAP2 USA Board Meeting
November 08, 2012 Strategic Alliance Committee Meeting
November 01, 2012 Techniques for Effective Public Participation (2-day course)
October 31, 2012 Chapter Relations Committee Meeting
October 31, 2012 Communications for Effective Public Participation (1-day course)
October 30, 2012 New IAP2 USA Member Orientation Webinar
October 18, 2012 IAP2 USA Board Meeting
October 16, 2012 "This is a Big Deal! Engagement Strategies for Long-Range Comprehensive and Master Plans"
October 13, 2012 IAP2 Puget Sound Chapter Happy Hour at NCDD Conference
October 11, 2012 Strategic Alliance Committee Meeting
October 10, 2012 Membership Recruitment and Retention Committee Meeting
October 08, 2012 IAP2 USA Practitioner Call
October 04, 2012 Public Participation Nightmare or Legend? Cultural Sensitivity in a Disadvantaged Neighborhood Presented by Michelle DePass and Rich Newlands
October 03, 2012 Executive Committee Meeting
September 30, 2012 IAP2 North America Conference 2012
September 26, 2012 Chapter Relations Committee Meeting
September 25, 2012 New IAP2 USA Member Orientation Webinar
September 20, 2012 IAP2 USA Board Meeting
September 20, 2012 Techniques for Effective Public Participation (2-day course)
September 19, 2012 “Let’s Sit and Chat: Orchestrating Small Group Dialogues For Large Populations” Webinar
September 19, 2012 Communications for Effective Public Participation (1-day course)
September 17, 2012 Planning for Effective Public Participation (2-day course)
September 13, 2012 Strategic Alliance Committee Meeting
September 12, 2012 Membership Recruitment and Retention Committee Meeting
September 10, 2012 IAP2 USA Practitioner Call- How to Make It as an Independent P2 Practitioner
September 06, 2012 GOVERNING Texas: A Leadership Forum – 2012 features IAP2 USA President-Elect Larry Schooler
September 05, 2012 Executive Committee Meeting
August 29, 2012 Chapter Relations Committee Meeting
August 28, 2012 New IAP2 USA Member Orientation Webinar
August 21, 2012 Now, Just A Minute: Managing Disruptions to Public Engagement
August 16, 2012 IAP2 USA Board Meeting
August 09, 2012 Community Matters "Engagement 3.0" Conference Call features IAP2 USA President-Elect Larry Schooler
August 09, 2012 Strategic Alliance Committee Meeting
August 08, 2012 Membership Recruitment and Retention Committee Meeting
August 06, 2012 IAP2 USA Practitioner Call
August 01, 2012 Executive Committee Meeting
July 27, 2012 Intermountain Chapter Meeting
July 25, 2012 Chapter Relations Committee Meeting
July 19, 2012 IAP2 USA Board Meeting
July 17, 2012 “The View From The Dais: How Elected Officials View and Incorporate Public Participation" Webinar
July 12, 2012 Strategic Alliance Committee Meeting
July 11, 2012 Membership Recruitment and Retention Committee Meeting
July 02, 2012 IAP2 USA Practitioner Call (canceled)
June 27, 2012 Chapter Relations Committee Meeting
June 21, 2012 IAP2 USA Board Meeting
June 19, 2012 Back to Basics: How Core Values and Standards for Public Participation Can Help Your Organization and Practice
June 14, 2012 Strategic Alliance Committee Meeting
June 14, 2012 Techniques for Effective Public Participation (2-day course)
June 14, 2012 Emotion, Outrage and Public Participation (2-day course)
June 13, 2012 Communications for Effective Public Participation (1-day course)
June 11, 2012 Planning for Effective Public Participation (2-day course)
June 04, 2012 IAP2 USA Practitioner Call: How to deal with public anger?
May 22, 2012 ECR2012: Working Across Boundaries (Seventh National Conference on Environmental Collaboration and Conflict Resolution)
May 17, 2012 IAP2 USA Board Meeting
May 17, 2012 Techniques for Effective Public Participation (2-day course)
May 16, 2012 Communications for Effective Public Participation (1-day course)
May 14, 2012 IAP2 USA Practitioner Call
May 14, 2012 Planning for Effective Public Participation (2-day course)
May 03, 2012 Emotion, Outrage and Public Participation (2-day course)
April 19, 2012 IAP2 USA Board Meeting
April 02, 2012 IAP2 USA Practitioner Call
March 23, 2012 Communications for Effective Public Participation (1-day course)
March 21, 2012 Techniques for Effective Public Participation (2-day course)
March 19, 2012 Planning for Effective Public Participation (2-day course)
March 15, 2012 IAP2 USA Board Meeting
March 05, 2012 IAP2 USA Practitioner Call
February 16, 2012 IAP2 USA Board Meeting
February 06, 2012 IAP2 USA Practitioner Call
February 01, 2012 We the People Follow-Up
January 26, 2012 IAP2 USA Board Meeting
January 26, 2012 Techniques for Effective Public Participation (2-day course)
January 25, 2012 IAP2 NorCal Chapter Event
January 25, 2012 Communications for Effective Public Participation (1-day course)
January 23, 2012 Planning for Effective Public Participation (2-day course)
January 02, 2012 IAP2 USA Practitioner Call


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