All cancellations and requests for refunds must be made in writing as indicated below. Requests must be sent to firstname.lastname@example.org. Telephone requests will not be honored.
Full refunds must be submitted in writing at least 30 days before the first day of the course. Those cancelling will receive a full refund minus an administrative fee of $50.00.
No Refunds/Substitution: There will be no refunds for cancellation requests received less than 30 days before the first day of the course. However, a substitute may be named and that registration will be honored. Please email your substitution information to email@example.com. at least 3 business days before the first day of the course.
The Midwest Chapter reserves the right to cancel courses not meeting minimum registration requirements. Such decisions will be made at least 30 days prior to the first day of the course. In the event a course is cancelled, registrants will be given the option to transfer to another course with invoice adjustments made to reflect the new course cost, or will receive a full refund. Cancellation of a course does not in any way impact the terms for cancellation by the registrant described above