IAP2 Flagship Courses

IAP2 Certificate in Public Participation

We are very excited to be launching the next evolution of training that builds on our foundational best practices. Our flagship Foundations training program has been updated and now consists of three core courses. Visit our training calendar to register for updated course offerings.

As a key leader in the public participation sector IAP2 USA provides skills-based learning to people and organizations on what they need to know and do, so that they can successfully develop, deliver, and lead authentic engagement processes.

IAP2 Certificate Program

IAP2 USA's Certificate in Public Participation (P2) consists of 3 core courses - Fundamentals of Public Participation, Designing Public Participation, and Applying Methods. Based on IAP2's internationally recognized Global Learning Pathway, this professional development certificate program builds on the foundations of public participation training and best practices from around the globe to provide participants with approximately 30 hours of effective training in public participation and engagement.

Fundamentals of Public Participation

Prerequisite for Designing Public Participation and Applying Methods

The Fundamentals of Public Participation (P2) course is a prerequisite to other courses in the Global Learning Pathway that sets out the underpinning models and frameworks of engagement practice as defined by the IAP2 community.

The focus of this course is on understanding and applying the practices of meaningful and effective P2 and what participants need to know to do this well. The training explores best practices, and how to design and apply this knowledge to your P2.

Course objectives

By the end of this course participants will be able to:

    • Define P2 and related terms and what makes it unique
    • Identify what makes P2 meaningful, and reflect on the benefits, risks and myths related to P2
    • Identify the role that values play in P2 work, and the leadership attributes that will serve them in practice
    • Reflect on and apply ethical leadership actions and abilities to P2 situations
    • Apply the Profiles of P2 model to P2, and explore organization- and community-led engagement and how that impacts the engagement process
    • Reflect on and apply the principles of diversity, equity and inclusion, and explore the roles and impacts of power and influence
    • Apply the IAP2 Spectrum to P2 situations and practice
    • Explore the Practice Framework as a tool for effective planning and process, and assess the quality of the process

Designing Public Participation

Designing Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

Course objectives:

1. For a real-world scenario, design an engagement process and plan that includes:

        • Develop a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
        • Conduct detailed stakeholder analysis, community mapping and equity analysis
        • Identify appropriate roles and levels of influence for key participants
        • Establish clear engagement purpose and objectives and success criteria/measures to suit scenario
        • Identify relevant profiles of engagement
        • Conduct a detailed risk/opportunities assessment
        • Identify key roles for senior leaders and decision makers

2. Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis

3. Embed digital strategies, platforms, tools and methods as part of the plan and process

4. Develop an evaluation framework to suit the scenario

5. Identify key roles and resources needed to implement the P2/engagement plan

6. Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan

7. Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

Applying Methods

Designing Public Participation is a prerequisite for this course

Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods.

This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

Course objectives:

1. Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.

2. Research, design and test a F2F and/or online method using a range of tools and resources.

3. Apply the four steps of designing a method incorporating the eight key components of

method design.

4. Develop rational and experiential aims.

5. Design an appropriate format.

6. Design questions and process.

7. Develop appropriate communications.

8. Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.

9. Incorporate inclusion and diversity principles

10. Identify data management needs, evaluation points and measures.

11. Identify resources required.

12. Explore a variety of both F2F and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative

Processes, Appreciative Inquiry and Open Space Technology).

13. Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.

14. Identify principles for monitoring online activity.

15. Test the design by running elements of the method and submitting to peer review using a checklist.

16. Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.

17. Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

Who should attend

The courses are suitable for new and emerging public participation practitioners or anyone involved in engagement projects in all levels of government, private industry, utilities, environmental agencies, community organizations, not-for-profit and education providers who would like to understand and deliver engagement in an USA context.

Upon completion

Participants will receive a certificate of completion from IAP2 for each course completed. Upon completing the three core courses, participants will receive a Certificate in Public Participation.

This professional development certificate program is a next step on your journey to becoming a P2 professional and separate from the IAP2 USA’s designations (CP3 & MCP3). It is important to note that participants of the Certificate in Public Participation are not certified P2 professionals. Learn more about how to become a certified P2 professional.

The benefits of IAP2 USA training:        

1. Practical knowledge and theory delivered in an inclusive training environment
2. Training is participatory and experiential, with lots of positive interaction between participants from a diverse range of backgrounds
3. Materials are contextualized for the unique needs and cultural context for U.S.A
4. All trainers are experienced trainers AND practitioners, able to reflect on current and real-world examples
5. Flexible learning pathways for participants ensuring that all training is relevant and applicable
6. Certificate in Public Participation is recognized as the standard for engagement professionals
7. All participants receive a quality training manual, with access to additional resources (where applicable)

    Upcoming IAP2 Certificate in P2 Courses

      • February 27, 2023
      • (EST)
      • March 02, 2023
      • (EST)
      • 4 sessions
      • Online
      • 15
      Register

      Designing Public Participation

      **You must first complete Fundamentals of Public Participation before this course**

      Designing Public Participation (P2) is a Level 2 course that introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans. This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences. The course is suitable for practitioners who are leading the planning and implementation of P2 processes.

      Course objectives:

      1. For a real-world scenario, design an engagement process and plan that includes:

      • Develop a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables
      • Conduct detailed stakeholder analysis, community mapping and equity analysis
      • Identify appropriate roles and levels of influence for key participants
      • Establish clear engagement purpose and objectives and success criteria/measures to suit scenario
      • Identify relevant profiles of engagement
      • Conduct a detailed risk/opportunities assessment
      • Identify key roles for senior leaders and decision makers

      2. Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis

      3. Embed digital strategies, platforms, tools and methods as part of the plan and process

      4. Develop an evaluation framework to suit the scenario

      5. Identify key roles and resources needed to implement the P2/engagement plan

      6. Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan

      7. Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios

        Professional Certification/Credits

        THIS COURSE

          #2 Designing Public Participation (4 - 4 hour sessions CM I 16 CM

            February 27, 28, March 1 & 2, 2023       1 PM – 5 PM ET

            Members $550 -- Regular $650 

            Last day to Register February 24, 2023

            PLEASE NOTE: IAP2 USA members must be logged in to receive the member rate. International IAP2 members can contact info@iap2usa.org for a code to register. 

             — Cancellation and Substitution policy —

            **You must first complete Fundamentals of Public Participation before this course**

            ________________________________________________________________________

            PREREQUISITE COURSE

            #1 Fundamentals of Public Participation (2 - 4 hour sessions CM I 8 CM) 

              February 16 & 17, 2023        1 PM – 5 PM ET

              Members $275 --  Regular $325

              Last day to Register: February 14, 2023, 2023

              FINAL COURSE

              #3 Applying Methods for Public Participation (4 - 4 hour sessions CM I 16 CM

                March 13, 15, 16 & 17, 2023         1 PM – 5 PM ET

                Members $550 -- Regular $650 

                Last day to Register: March 10, 2023

                Certificate Program - All Three Modules (10 - 4 hour Sessions) 

                      Regular $1,625  Members $1,375 


                Trainer:

                Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

                • March 13, 2023
                • (EDT)
                • March 17, 2023
                • (EDT)
                • 4 sessions
                • Online
                • 15
                Register

                Applying Methods

                Fundamentals of Public Participation Designing Public Participation are prerequisites for this course

                Applying Methods is a Level 2 course that introduces practitioners to a large number of P2 methods.

                This includes learning how to design specific methods, developing good question design, and having an opportunity to practice running some methods.

                The course is suitable for practitioners who are part of a team implementing a P2 process and are looking for the practical skills to be effective in designing and applying methods.

                Course objectives:

                1. Identify a range of methods that can be used for various engagement purposes and processes, and strategies to select the most appropriate method/s for an engagement project/process.

                2. Research, design and test a F2F and/or online method using a range of tools and resources.

                3. Apply the four steps of designing a method incorporating the eight key components of method design.

                4. Develop rational and experiential aims.

                5. Design an appropriate format.

                6. Design questions and process.

                7. Develop appropriate communications.

                8. Combine methods to achieve engagement goals and objectives and test for appropriate sequencing.

                9. Incorporate inclusion and diversity principles

                10. Identify data management needs, evaluation points and measures.

                11. Identify resources required.

                12. Explore a variety of both F2F and online methods/ techniques that are more structured and have nested methods within them (e.g., Deliberative

                Processes, Appreciative Inquiry and Open Space Technology).

                13. Analyze the specific requirements for online and digital methods, identify and select appropriate platforms and tools to meet needs and strategize to develop these methods for delivery.

                14. Identify principles for monitoring online activity.

                15. Test the design by running elements of the method and submitting to peer review using a checklist.

                16. Apply methods to achieve engagement goals and objectives, including using effective communication skills, and test for appropriate sequencing.

                17. Design key messages and communication tools that build trust and integrity, and meet the needs of diverse audiences.

                  Professional Certification/Credits

                  THIS COURSE

                    #3 Applying Methods for Public Participation (4 - 4 hour sessions CM I 16 CM

                      March 13, 15, 16 & 17, 2023       1 PM – 5 PM ET

                      Members $550 -- Regular $650 

                      Last day to Register March 10, 2023

                      PLEASE NOTE: IAP2 USA members must be logged in to receive the member rate. International IAP2 members can contact info@iap2usa.org for a code to register. 

                       — Cancellation and Substitution policy —

                      **You must first complete both Fundamentals of P2 and then Designing P2 before this course**

                      ________________________________________________________________________

                      PREREQUISITE COURSES

                      #1 Fundamentals of Public Participation (2 - 4 hour sessions CM I 8 CM) 

                        February 16 & 17, 2023       1 PM – 5 PM ET
                        Members $275 --  Regular $325

                        Last day to Register February 14, 2023

                        #2 Designing Public Participation (4 - 4 hour sessions CM I 16 CM

                          February 27, 28, March 1 & 2       1 PM – 5 PM ET

                          Members $550 -- Regular $650 

                          Certificate Program - All Three Modules (10 - 4 hour Sessions) 

                                Regular $1,625  Members $1,375 


                          Trainer:

                          Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement, awareness, and education efforts around numerous issues including visioning, transportation, water resources, community-based planning and more. Doug has led ZennAssociates’ development of the innovative “Three-Dimensional Public Participation” model (3DP2) an approach that expands community access to project information and provides unique avenues for community input including the use of new technologies. Doug also serves on the executive committee for IAP2’s Cascade Chapter (Oregon and Southwest Washington) and is a certified trainer for IAP2’s public involvement foundations courses. Doug Zenn has 30 years of experience in the communications field and has developed and managed community involvement.

                        IAP2's Public Participation for Decision Makers

                        Do you make decisions affecting the public? Do you consult with the public as you make your decisions? Are you sometimes reluctant to include them in the conversation?

                        IAP2’s Public Participation for Decision Makers is a three-hour session designed to show you how your decisions are so much better for consulting with the public -- the people affected by the decision. 

                        Who should take this course: 

                          • Politicians
                          • Senior Executives and Management
                          • Project Managers
                          • Engineers
                          • Planners
                          • Non-profit organizations

                        Who should not take this course:

                        You’ll learn:

                          • the foundations of Public Participation (P2)
                          • how P2 can be integrated into the overall project plan
                          • the costs and benefits of a P2 process and how to get the best value
                          • the importance of both the decision to be made and the promise to the public about what their involvement means in making that decision
                          • when to involve the public in an organizational decision -- and when not to.

                        IAP2’s Public Participation for Decision Makers helps decision makers get the best value from a public process. The session looks at the Foundations from a decision maker’s point of view and offers a perspective on how public participation can be integrated into the overall project plan. It examines the costs and benefits of public participation, discusses when and when not to involve the public in an organizational decision, and emphasizes the importance of both the decision being made and the promise to the public about their involvement in that decision process. Finally, the session provides an overview of what the decision maker should know about the public participation practitioner’s role.

                        • No upcoming events

                        Strategies for Dealing with Opposition & Outrage in Public Participation

                        In these challenging times of environmental, health, cultural, economic and social changes this is a course that will enhance your practice, support your clients and equip you to think about and learn how to apply behaviours that will enhance quality public participation outcomes where communities are emotional or outraged and therefore not yet at the place where they can fully participate in a public engagement process. This course will help you plan for those type of circumstances.

                        The use of case studies and video clips throughout the two days will demonstrate:

                            • Six practical strategies for managing outrage
                            • New behaviors that you can apply immediately
                            • A new way of thinking and analyzing outrage
                            • New ways to plan and implement public participation projects where people are outraged

                        Who should take the EOP2 course?
                        This two-day course is designed for any practitioner dealing with the tough issues facing our communities now and in the future. Anyone in communities facing complex challenges - from outreach coordinators to consultants and elected officials - would benefit by learning meaningful best practices to assess and address outrage in your P2. 

                        This course brings together the collective knowledge and experience of outrage management as taught by Dr. Peter Sandman and public participation as practiced by IAP2. The course is highly interactive and uses a range of adult education methods including using case studies, video clips of Peter, tools and techniques used in public participation, times for personal reflection, group discussion and application of strategies. Participants receive a learning journal to record their reflections and insights and to note what is important for their work. Prior completion of Foundations in Public Participation is recommended but not required.

                        • No upcoming events


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