Public hearings and meetings are composed of a spectrum of personalities. Some are very vocal. Some are very passive.
Because of such a diversity of opinions and personalities-- sessions can threaten to get out of hand.
How does a P2 professional handle potentially explosive situations while still making sure that all points are heard? In "Managing Meeting Disruptions and Conflict", our presenters will invite you to share some experiences and learn valuable techniques.
Keynote Speaker: Lewis Michaelson
Lewis Michaelson is a facilitator, community relations manager and trainer with 28 years of experience in designing and implementing public participation and outreach programs, including facilitating over 1,000 public meetings of all types. Using a collaborative problem solving approach, he has facilitated community engagement and consensus for issues involving a wide range of publicly funded projects, including light rail transit, airport facilities, energy transmission and generation, regional water supply facilities, hazardous waste cleanup, watershed planning, military base expansion, waterfront development and land use management plans. He has also trained over 1,000 government officials, public participation practitioners, and technical staff in public involvement and risk communication. Mr. Michaelson is Past President of the International Association for Public Participation (IAP2), where he led the development of the Core Values for the Practice of Public Participation and the IAP2 Code of Ethics. He was also one of the three original developers of the Foundations of Public Participation training courses instituted by IAP2 in 1999. Currently, he serves as Senior Vice President and Chief Operating Officer for Katz & Associates, where he oversees their environmental communication, conflict management and facilitation practices. He holds a Bachelor's Degree in Sociology and a Master's Degree in Conflict Management. He is also a member of the U.S. Institute for Environmental Conflict Resolution Roster of Neutrals.